8
9.
Repair or replacement of components
Only use this product in accordance with this user manual.
We offer a limited warrantee of on the following items.
9.1 Welds on the main frame, front forks, splashboard, or wheel rims. Two years
9.2 Gears, bearings, motor shell, hub motor.
Two years
9.3 Handlebar controls, brakes (excluding rubber brake shoes),
controller, charger, or battery capacity.
One year
9.4 Paintwork (excluding deliberate damage or scratching)
Six months
9.5 Front and rear axle, fl ywheel, chain wheel, or driveline
Six months
9.6 Battery casing, battery leak, battery capacity step-down more
than 40%.
One year
9.7 Electro plating, on handlebars, wheel rims, crank, bracket,
or kickstand.
Three months
Additional Limited Warrantees
1. If the product has any quality fault within 15 days if sale you may choose to have
the bike repaired or replaced.
2. The period of assurance shall commence from the day the sale was made.
3. Beyond the period of assurance, we offer lifelong repair, but the cost of labor, parts
and delivery will be charged.
Exception to Limited Warrantees
1. Damage resulting from misuse, not maintaining the vehicle or not following the
guidelines within this user guide.
2. Accidental or deliberate damage.
3. Damage due to private repair by user or unauthorized service center.
4. Failure to produce invoice or proof of purchase.
5. Spare parts and components worn in normal use.
Summary of Contents for Florence
Page 1: ...Florence User Manual...
