SERVICE AND SUPPORT
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VI. SERVICE AND SUPPORT
1. Warranty
Unless stated otherwise in your order documentation, Daylight Solutions, Inc. guarantees its lasers to be
free of defects for one year from the date of shipment, or for 2000 hours of operation, whichever comes
first. This is in lieu of all other guarantees, expressed or implied, and does not cover incidental or
consequential loss.
2. Service and Calibration
Your MIRcat has been designed to provide years of trouble-free operation. Virtually no maintenance is
required except for ensuring that the unit is not damaged, contaminated, or used in an unsafe manner. The
MIRcat laser head is a sealed unit that requires no user internal adjustments or internal maintenance.
(Users should not open the laser head under any circumstances, as this will void your warranty and could
introduce optical contamination into the laser head or damage it.)
If using the MIRcat in CW mode, which requires water cooling with a suitable closed-loop water chiller,
users should also follow the recommended maintenance procedure for the water chiller used, including
changing the chiller fluid at regular intervals to avoid the potential buildup of algae in the circulating water.
Any questions regarding the operation or performance of the laser will be gladly answered by Daylight
Solutions engineers. Engineers are on duty from 8:00am–5:00pm PST, Monday through Friday (excluding
holidays). Or try emailing your question to
for quicker service.
NOTE:
For service, repair, or calibration, please call for a Return Material Authorization (RMA)
number before shipping the unit to Daylight Solutions, Inc.
Periodic Safety Checks Required to Maintain CDRH Compliance
MIRcat has been designed with many laser safety features that ensure compliance with laser safety
regulations applicable in your region. To ensure that your MIRcat remains in compliance with applicable
safety regulations, users should check at least once every six months that all included safety features are
operating correctly.
Specifically, users should check: a) that all safety labels, as shown and described in Chapter 1, are still
firmly affixed and legible; b) the laser cannot be activated (armed) with the key switch set to the ‘off’
position, and that this key cannot be removed in the ‘on’ position; c) the white LED ‘emission warning’
indicator on the laser head illuminates for 3-5 seconds after activating laser output but before laser output
is observed, and that the status of this emission warning indicator is duplicated correctly on the supplied
GUI; d) the mechanical shutter on the laser output port opens and closes freely, and blocks all laser
emission when shut; e) laser emission cannot be enabled unless the remote interlock connector terminals
are shorted; f) removing the short connection from the remote interlock connector terminals, or
interrupting the primary AC power to the MIRcat head, requires a manual reset of the laser system,
including cycling the key switch.
