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F.A.Q’S:
1. How can I check the error log of my bike?
Press and hold SET to enter menu
Navigate to System info, then press SET
Navigate to NEXT, then press SET (2 times)
Error log is displayed (last 5 errors)
2. So, how fast can you go on an eBike?
In AU, an eBike must have a motor with a maximum power of 250W, assisting the eBike to a maximum speed of 25 km/h to be road-legal. If the
pedal support still functions above these limitations, then the bike becomes a so-called speed pedelec. The Fox has a top speed of 45km/h, and
cannot be used on public roads.
3. So can it go faster than the motor supports?
Yes, sure. It can go as fast as you can pedal, but the motor stops supporting you when you reach the max speed limitation. With an eBike, you have
the ability to reach a speed that is suitable for your way of riding, whether that’s faster than the motor supports or at a speed that’s lower than the
maximum motor support speed.
4.Can you get any exercise out of an eBike?
The answer is that you can decide if you want to exercise with an eBike. There are several options to challenge yourself physically if you want to.
1. You can use your eBike without any support or in Eco mode and still feel your legs burn.
2. You can do several laps on the same ride.
3. You can ride farther and longer with an eBike.
4. On your eBike you are encouraged by the speed/fun factor, and you can keep going.
5. If you weren’t riding an eBike or regular bike before, what would you be doing otherwise? We encourage you to get as much exercise as you want
with your eBike.
And… If you prefer, you can simply have a good time and enjoy the ride without any sweat.
5. Can I handle the eBike when the battery runs out?
eBikes are enhanced by our motor technology, which provides support on the most challenging terrain. But if the battery runs out, no worries, you
can still pedal and get home safely. Will it be easy? That depends on what terrain you are riding. Empower yourself to ride your eBike even when the
battery runs out.
6. Which E-MTB is for me?
When choosing the right E-MTB, you can choose a Full Suspension or a Hard-tail. The Full-Suspension E-MTB offers front and rear suspension for
more comfort and control. The Hard-tail E-MTB features only a front suspension. The first question should always be what kind of terrain are you
going to ride? The Daxys Grizzly is suitable for riding smoother terrain like XC trails and dirt paths.
7. How far can I expect to ride on a single battery charge?
The range for a single battery charge can vary greatly depending on conditions such as the combined weight of the rider and cargo; wind resistance;
tyre pressure and tread profile; terrain and elevation changes; road or trail surface; outdoor temperature; maintenance of the eBike; and the
condition of the battery. Please refer to the spec sheet of the eBike you prefer for the typical range.
8. What is the charging temperature range of eBike batteries? Why can’t charge in high temperature or low temperature environment?
The eBike battery charging temperature range is -10~45° C, The battery pack BMS will be automatically protected and cannot be charged if the
temperature is too high or too low. When temperature returns to the required range charging function will return to normal. In this case, there is no
need to report for repairs.
