8
Troubleshooting
When setting up my AirLink, I don't see AirLink in the list of devices to set up in the
WeatherLink app.
You may have an older version of the app. Please download the latest version from
iOS App Store or Google Play Store
Can I use AirLink with my Davis weather station?
You can use AirLink with an existing Davis system that is uploading to the
WeatherLink Cloud. Your air quality will appear on your WeatherLink.com
bulletin page as well as on your WeatherLink app. (It will not appear on your
Vantage Pro2 or Vantage Vue console.)
The blue LED on my AirLink does not come on.
The BLE may have “gone to sleep.” To
reset, insert a paper clip into the reset
button access on the front of the sensor
housing. If the LED still does not come
on, make sure your AirLink is
connected to AC power. (Unplugging
the device from AC power will also
reset it. See note on page 7 about
possible archive data loss from power
loss.)
My AirLink will not connect to the internet.
Check to make sure you entered the correct Wi-Fi password. You may have
entered the wrong password: repower the AirLink and try reconfiguring Wi-Fi in
the app.
There is no air quality data on my WeatherLink.com page and app.
Make sure the sensor is powered up and connected to the internet.
Can I change my archive rate?
The archive rate is the rate at which archive data is permanently stored on the
WeatherLink Cloud. (It does not affect the update rate for current conditions.) The
default setting for AirLink’s archive rate is 15 minutes. You can change this to 1 or
5 minutes by purchasing an annual device upgrade subscription for your AirLink.
You can select 30- or 60-minute archive rates without upgrading.
You can change your archive rate on the WeatherLink app or on WeatherLink.com.
Note:
If you are using AirLink with a WeatherLink Live or EnviroMonitor system that has
already been upgraded, it will also be upgraded. No need to purchase another.
Reset Button
Access Opening
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