Monitoring, Management and Troubleshooting
With your network running and customized, you can now monitor its usage and status by selecting
the Network Status link. Here’s an overview of the tools available:
Network Usage graph
at the top of the page shows the number of users on SSID#1 and the amount
of upload and download traffic.
Node Map
shows the nodes relationship to each other on a map.
Node List
gives details on each individual node.
Node Outages Chart
shows
the check-in status
of a node using colors.
Users List
shows all users connected to the network.
Network Diagram
shows how all nodes relate to each other.
You can use each of these tools to see how your network is doing and troubleshoot issues.
Troubleshooting in
Datto Network Manager
Have you have created a strong, healthy network? While there are plenty of diagnostic tools
available, the following two are most telling:
On the Node Outages
Chart:
dark/light green indicate a gateway/repeater is online and hasn't
missed a check-in, yellow indicates a node has lost contact with the mesh and is in lonely/orphan
mode, pink is when a node needs re-pairing (update of network settings), and gray indicates it's
down, offline or has missed check-ins.
2
4
STATE
COLOR
Cloud
check-in succeeded
Solid Teal
IP acquired via DHCP, but inet test is failing
Flash Purple
STATE
COLOR
Checkin performed, mesh speed <= 2Mbps
Flash Green
Orphan mode
Flash (Yellow), then Green
Lonely mode
Flash (Red), then Green
checkin performed, mesh speed >2Mbps
Solid Green
