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M-01335, Rev. A 

Page 9 

 

 

6. 

Troubleshooting 

Error conditions are described in Table 1 and possible solutions are indicated for each symptom.  If 

you have trouble and cannot resolve it with this guide, contact your Datron dealer or Datron/Transco 

Inc. at 1-800-287-5052. 

 

Table 1.  Error Conditions and Solutions 

Symptom 

Indication 

Cause 

Possible Solution 

Does not 
acquire 

No screen display 

?

  Switch not turned on 

?

  Battery dead 

?

  Power not 

connected to battery 

?

  Antenna not 

connected 

?

  Bad switch 

?

  Turn on switch 

?

  Recharge/replace 

battery 

?

  Connect power to 

battery 
 

?

  Connect missing/loose 

cable 

?

  Replace switch 

 

 

?

  Monitor not turned 

on 

?

  Receiver not turned 

on 

?

  Turn on/plug in monitor 

 

?

  Turn on/plug in receiver 

 

“INIT-REV XXXX” 
does not display on 
monitor 

?

  ACU not connected 

 

?

  Receiver not 

connected 

?

  Connect missing/loose 

cable 

?

  Connect missing/loose 

cable 

 

“INIT-REV XXXX” 
continuously 
displayed on monitor 

?

  Excessive motion 

?

  Normal operation; 

reduce vehicle motion 

 

“Searching for 
Satellite” 
continuously 
displayed on monitor 

?

  View is obstructed 

 

?

  Antenna coax not 

connected 

?

  Radome covered 

with debris 
 

?

  Initialized during 

excessive motion 

?

  Radome covered 

with dew 

?

  Move vehicle to new 

location 

?

  Connect all cables 

 

?

  Clean radome 

 

 

?

  Stop motion during 

initialization 

?

  Spray radome with hose, 

or wipe excess moisture 
from radome, or drive 
vehicle to remove 
moisture coating 

Summary of Contents for CruiseTV DBS-4500

Page 1: ...Television System User s Guide Includes 100 Series Antennas DO NOT OPERATE THIS SYSTEM WITHOUT FIRST READING SECTIONS 3 7 OF THIS MANUAL All rights reserved patent pending Copyright 1999 by Datron Transco Inc A subsidiary of Datron Systems Incorporated IMPORTANT ...

Page 2: ...35 Rev A NOTICE Important Warranty Information Keep this User Guide with the Antenna System at all times For Customer Service contact an Authorized Service Center nearest you or call Datron at 1 800 287 5052 ...

Page 3: ...STEM OPERATION 5 3 1 General 5 3 2 Powering On the System 5 3 3 First Time Start Up 5 3 4 Automatic Satellite Signal Acquisition and Tracking 6 3 5 Power Conservation Mode 6 3 6 Operating Tips 6 4 REGULAR SERVICE AND PREVENTIVE MAINTENANCE 8 5 SPECIFICATIONS 8 5 1 Mechanical 8 5 2 Electrical 8 6 TROUBLESHOOTING 9 6 1 Failure Messages 11 7 PRECAUTIONS 11 8 GLOSSARY 12 9 WARRANTY 13 APPENDIX A DATRO...

Page 4: ...If you encounter any conditions that you don t expect just contact us at 1 800 287 5052 and we will discuss them with you 1 2 Features of your DBS 4500 Automatic signal acquisition from anywhere in the Continental United States on roads with an unobstructed view to the DBS satellite in the southern sky Automatic satellite tracking and TV viewing while your vehicle is in motion Dual LNBF allowing t...

Page 5: ...round on the system 2 1 Antenna Radome Assembly The DBS 4500 uses a specially designed 12 x 24 parabolic reflector dish and an LNBF to receive the DBS satellite s signals The antenna and its drive motors are covered by a low profile protective cover called a radome The dish is automatically and continuously pointed at the satellite by the antenna control unit ACU while the vehicle rolls down the r...

Page 6: ...nections Receiver Control Interconnect Coax Cable Coax Cable Stereo 2 nd Satellite Receiver Audio Connection Receiver Control 110 VAC Video Connection ANTENNA Antenna Control Cable TV 110 VAC OR 12 VDC Power Switch 12 VDC GND Optional 2 nd TV Satellite Receiver ...

Page 7: ...e initialization process Satellite acquisition should occur within two 2 minutes Sharp turns of the vehicle at accelerated speeds may also cause the antenna to briefly lose the satellite signal This is normal operation 3 2 Powering On the System To apply power to the system toggle the power switch to the ON position The on screen status message should read INIT REV XXXX If the status message is no...

Page 8: ...atically begin tracking the satellite During the tracking process you may experience a momentary loss of picture This behavior is normal Your picture will return within a few seconds 3 5 Power Conservation Mode If the vehicle has remained stationary for approximately five 5 minutes with the unit on it will automatically enter a reduced power mode and the antenna will stop moving Once the vehicle i...

Page 9: ...If the antenna loses track for five 5 minutes or more switch the power off and on again to reboot the system The antenna can move 360 from the center position in either direction The word repositioning will appear when the antenna unwraps the wiring bundle When the antenna repositioning is complete the system will start tracking the satellite again This process will take approximately five 5 secon...

Page 10: ... locate the authorized dealer nearest you contact Datron Transco Inc at 1 800 287 5052 5 Specifications 5 1 Mechanical Antenna Elliptical 12 X 24 Operating Temperature 0ºF 125ºF Operating Wind Level No Limit Radome Height 15 0 Radome Diameter 33 0 Antenna Movement 22º to 66º Elevation 720º Azimuth Weight on Roof 35 lbs Mounting Footprint 34 5 Circle 5 2 Electrical Operating Voltage 12VDC Nominal O...

Page 11: ...ng loose cable Replace switch Monitor not turned on Receiver not turned on Turn on plug in monitor Turn on plug in receiver INIT REV XXXX does not display on monitor ACU not connected Receiver not connected Connect missing loose cable Connect missing loose cable INIT REV XXXX continuously displayed on monitor Excessive motion Normal operation reduce vehicle motion Searching for Satellite continuou...

Page 12: ... view obstruction or Very large vehicular motion Normal operation picture should return within three minutes Reboot system Repositioning displayed on monitor Vehicle turned past limits Normal operation picture should return within 30 seconds INIT REV XXXX displayed Re acquisition not successful Normal operation picture should return within three 3 minutes Cal Required displayed on monitor Displays...

Page 13: ...7 ZRATE Z gyro rate sensor failed CODE 08 PLEVL Pitch level sensor failed CODE 09 RLEVL Roll level sensor failed CODE 10 LNBFV Failure of the R hand L hand polarity of the LNBF Repair or replace coax Check receiver voltage to LNBF 7 Precautions Do not open or remove any part of the antenna control unit or the antenna radome assembly There are no user serviceable parts inside Operate the antenna sy...

Page 14: ...s viewed from above Cable Wrap a method of securing the cable yet allowing the antenna to rotate freely The DBS 4500 has 720 of rotation When the limit is reached the antenna will unwind DBS Direct Broadcast Satellite A special high power TV satellite that broadcasts to 18 dishes Satellite Receiver an electronic device which decodes and processes the DBS data Usually this data produces a viewable ...

Page 15: ...ture or damage due to acts of God including but not limited to lightning windstorm hail This warranty also does not cover damage caused by improper voltage regulation This warranty does not apply if the product has been improperly installed or subjected to misuse neglect or accidental damage This warranty is invalid if the factory applied serial number has been altered or removed from the product ...

Page 16: ...M 01335 Rev A Appendix A Datron Satellite System Receiver Compatibility Matrix ...

Page 17: ...e DRD102RW Not Compatible DRD203RW Not Compatible DRD303RA Not Compatible DRD403RA OK DIRECTV 5 DRD703RA OK DIRECTV 5 DRD505RB OK DIRECTV 5 DRD523RB OK DIRECTV 5 DRD515RB OK DIRECTV 5 DRD203RB OK DIRECTV 5 HNS HIRD A33 OK DIRECTV 5 ECHOSTAR ISD2350 OK DISH 4 ISD4000 OK DISH 4 ISD5000 OK DISH 4 ISD3350 OK DISH 4 ISD4500 OK DISH 4 All Others Not Compatible July 2 1999 Page 1 of 2 Datron Satellite Sy...

Page 18: ...PERFORMANCE OF THE DBS 4000 AND DBS 4500 CRUISETV IT IS SUGGESTED THAT THE SONY SAT A1 SAT A2 SAT A3 or SAT A4 RECEIVERS BE USED 6 Compatible with software revision D or above ADDITIONAL NOTES No models of the Uniden receivers are compatible with Datron products Hitachi and Toshiba receiver compatibility pending Call Datron Datron Technical Support 1 800 287 5052 if you have questions regarding th...

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