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13
5.
Frequently-Asked Questions
This section describes problems that you may encounter while using HBT-50. If you have any
questions, please refer to related sections and follow all suggested solutions. If problem still exists,
please contact your distributor or the service center.
No. Problems
Solutions
1.
PTC-150T does not respond to the
control commands sent via DVIP.
The PTC-150T’s connection mode is DHCP by
default, as a result, communication may not
be established while the HBT-50 is still
booting. It is recommended to power ON the
HBT-50 first then after approximately 20
seconds, connect the HDBaseT OUT port of
the PTC-150T to the HDBaseT IN port of the
HBT-50.