5
f. When the product exhibits a distinct change in performance, indicating a need for service.
Warranty
Standard Warranty
Datavideo equipment are guaranteed against any manufacturing defects for one year from the
date of purchase.
The original purchase invoice or other documentary evidence should be supplied at the time of
any request for repair under warranty.
The product warranty period begins on the purchase date. If the purchase date is unknown,
the product warranty period begins on the thirtieth day after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without Datavideo logo) have only one
year warranty from the date of purchase.
Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered
under warranty.
Viruses and malware infections on the computer systems are not covered under warranty.
Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.
All mail or transportation costs including insurance are at the expense of the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, and batteries are not covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
Three Year Warranty
All Datavideo products purchased after July 1st, 2017 are qualified
for a free two years extension to the standard warranty, providing
the product is registered with Datavideo within 30 days of purchase.
Certain parts with limited lifetime expectancy such as LCD panels, DVD drives, Hard Drive, Solid
State Drive, SD Card, USB Thumb Drive, Lighting, Camera module, PCIe Card are covered for 1
year.
The three-year warranty must be registered on Datavideo's official website or with your local
Datavideo office or one of its authorized distributors within 30 days of purchase.
