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Warranty and Service Policy
Product Warranty
DATAQ Instruments, Inc. warrants that this hardware will be free from defects in materials and workmanship under
normal use and service for a period of 1 year from the date of shipment. DATAQ Instruments' obligations under this
warranty shall not arise until the defective material is shipped freight prepaid to DATAQ Instruments. The only
responsibility of DATAQ Instruments under this warranty is to repair or replace, at its discretion and on a free of
charge basis, the defective material.
This warranty does not extend to products that have been repaired or altered by persons other than DATAQ Instru-
ments employees, or products that have been subjected to misuse, neglect, improper installation, or accident.
DATAQ Instruments shall have no liability for incidental or consequential damages of any kind arising out of the sale,
installation, or use of its products.
Service Policy
1. All products returned to DATAQ Instruments for service, regardless of warranty status, must be on a freight-pre-
paid basis.
2. DATAQ Instruments will repair or replace any defective product within 5 days of its receipt.
3. For in-warranty repairs, DATAQ Instruments will return repaired items to the buyer freight prepaid. Out of war-
ranty repairs will be returned with freight prepaid and added to the service invoice.
