U
SER
'
S
G
UIDE
Congratulations on your purchase of the most durable and
flexible sync-and-charge console enclosure for storing,
protecting, syncing and charging multiple iPads: the DS-MDM-
SC-16U-IPL. It is designed to allow the simultaneous charging
or syncing of up to 16 iPads or iPad Minis, as well as certain
other devices that can charge or sync using USB connections.
This User's Guide contains important information on the set-up
and use of this device. Some of the instructions relate to Apple
OS devices. For other devices, consult your equipment vendor
and their technical support concerning methods to manage
content on those devices. Please keep it in a safe place and
make it available to any user.
The DS-MDM-SC-16U-IPL is intended to allow mobile device
users to provide a resource for syncing and charging on a
tabletop, counter or rack.
The DS-MDM-SC-16U-IPL should only be used for its intended
purpose and in accordance with the safety and operational
instructions in this Guide and related documents.
Here are some pointers to get the best out of your
DS-MDM-SC-16U-IPL:
1.
Finding a suitable location for your DS-MDM-SC-16U-
IPL:
The DS-MDM-SC-16U-IPL is designed for use in a number
of environments, allowing you to match the need for charging
and syncing to the way you are using your devices. It can be
used on a counter-top or desk, on or in an existing cart or in a
cabinet, on a mobile stand or rack.
If you want to fasten it to a surface, you can bolt it to a table top
or other surface.
This helps prevent tipping.
You can also
use Velcro or some sort of suitable bracket (not provided).
(Be
very careful not to open or drill into the enclosure box or
disturb the electronics boards or power supplies when
mounting or handling the DS-MDM-SC-16U-IPL.) Be sure
to place the cabinet far enough back from the front edge of
any mounting surface to also prevent tipping when the
drawer is extended.
2.
Getting started:
Providing 16 USB ports for charging and
syncing, the
DS-MDM-SC-16U-IPL has inside a 16 port hub
connected to a suitable power supply. If the protective cover is
opened, b
e careful not to touch the board's components or
drop anything onto the board or touch any of the power
supply connectors.
Make sure the power is off (unplugged from the wall outlet with
the on/off switch in the off position). Set-up consists of plugging
the USB-A end of each iPad or other device’s cable into a USB
connector on the DS-MDM-SC-16U-IPL. You can then turn on
the power supply with the lighted on-off switch and start to use
the DS-MDM-SC-16U-IPL. The power supply and its ventilation
fan are located inside the drawer’s enclosure cover.
[Always use the cords (USB-to-Apple connector or other)
provided by Apple, the device manufacturer or certified and
tested equivalents. Many cords are not certified and can cause
problems with recharging or syncing. An optional accessory set
of cables may be available from Datamation Systems.]
Any ventilation holes in the tray and enclosure must be left
exposed when the DS-MDM-SC-16U-IPL is plugged in as the
power supply fan is needed to disperse heat. The power supply
fan will cycle on and off as needed.
3.
Connecting the USB cords:
Once the USB connectors
are plugged into the board, plug the device connector of each
cable into an iPad or other device.
4.
Power cord:
When you are ready to use your DS-MDM-
SC-16U-IPL, plug the power exit cord into an available wall
outlet/receptacle. Be sure there is enough power to
support the power supplies. Do not use any kind of
extension cord in addition to the exit power cord. Make
sure the cord is safely placed to avoid any danger of
tripping or damage to the cord. If the cord is damaged, do
not use it.
When the DS-MDM-SC-16U-IPL is powered up, it defaults to
the "charge mode" and will start charging any devices plugged
into the USB cables. It will charge devices at the optimum
power required by the device, up to 2.1A, with all devices
connected to the DS-MDM-SC-16U-IPL provided with the
optimum power they require. It does not require a host
computer connected to the hub to charge compatible devices.
5.
LED display:
Your DS-MDM-SC-16U-IPL is equipped with
LEDs that display the device status. After you turn on the power
switch, after a paused of approximately 30 seconds, the devices
register their status and the corresponding LED indicates its
status. The colors displayed may be controlled by your MDM
software or, if not, by the default settings for the Cambrionix
hub.
In most cases, the default settings display RED for charging,
GREEN for fully charged, BLUE (for sync/charge mode, as
when the device is connected to a host). If devices are powered
on while connected, they may draw sufficient power to “trick” the
hubs into thinking the devices are still charging, even if they are
charged. You can check this on the device itself or by
connecting the hub to LiveViewer software (free as shown on
the link below).
Details on the default settings, API for controlling connected
devices and LiveViewer software, go to
tinyurl.com/DS-LED-pdf
6.
For Apple devices, if you are using Configurator, refer
to Apple’s device management resources.
If you are configuring iTunes: you must set up your iPads
to sync to an iTunes account, in accordance with Apple’s
instructions. To communicate with all 16 USB devices,
iTunes should be installed in its current version on a Mac
OS host equipped with a USB 2.0 port. Check for iTunes
updates before connecting your iOS devices. We
recommend de-selecting automatic updates in your iTunes
preferences (to avoid interference with automatic syncing).
Note that a Windows computer can be used to sync iOS
devices through iTunes. It may be limited to the number of
USB devices that can be recognized by the version of
Windows you are using. Consult your IT department or
online knowledge bases concerning this.
Configuring iTunes is a one-time procedure for each device.
iTunes will address each device plugged into
one of the USB
cables. Make sure each has been configured using the
procedure provided in iTunes, making sure you do the following
on each:
•
Name and register each iPad.
•
In the options section of iTunes, enable "open iTunes
when this <> is attached.”
•
Enable "sync only checked songs and videos.”
•
Disable "Manually manage music and videos" (so you
don't have to drag content to each device).
•
Select the playlists and content categories you want to
sync.
•
Click the sync or apply button.
Again, do this for each device.
Once this is set up, the devices will be recognized when you
enter sync mode on the DS-MDM-SC-16U-IPL (#7 below).
7.
Starting the Sync mode:
Once your iOS devices have
been configured and registered and your iTunes has been
configured for content with the playlists organized for your
intended use, make sure each device is connected to the USB
cables. Connect your Mac to the USB port on the back of the
MDM tray. This port is connected to the USB board.
Launch iTunes. The DS-MDM-SC-16U-IPL will automatically
enter sync-mode and iTunes will begin to recognize the devices,
displaying the name of each one and starting the syncing
process. This is entirely controlled by iTunes and works with
each USB-connected device the same way it would if that
device would be connected directly to the a host Mac.
If you want to re-sync the devices, you can do this by
unplugging your Mac from the USB connection and then re-
attaching the USB cord to the Mac.
You can eject each device separately or close iTunes to "eject"
all at one time.
You can re-enter the Charge Mode by removing the USB
connection to the Mac.
You can consult the Apple knowledge base on line for tips on
how to handle syncing of your devices. With respect to syncing,
the DS-MDM-SC-16U-IPL will behave like any USB hub
connected to a host and will work with Apple’s Configurator.
