Services and Support
Quick Reference Guide
33
Services and Support
Datalogic provides several services as well as technical
support through its website. Log on to
www.datalogic.
com
and click on the links indicated for further informa-
tion.
PRODUCTS
Search through the links to arrive at your product page
where you can download specific
Manuals
and
Software &
Utilities
, including:
•
Datalogic Aladdin™
, a multi-platform utility pro-
gram that allows device configuration using a PC. It
provides RS-232 and USB-COM interface configu-
ration, printing of configuration bar codes, and
firmware upgrades.
SERVICE & SUPPORT
•
Technical Support
- Product documentation and
programming guides and Technical Support
Department in the world
•
Service Programs
- Warranty Extensions and
Maintenance Agreements
•
Repair Services
- Flat Rate Repairs and Return
Material Authorization (RMA) Repairs
•
Downloads
– Manuals & Documentation, Data
Sheets, Product Catalogs, etc.
CONTACT US
•
Information Request Form and Sales & Service
Network
