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Technical Support

Quick Reference Guide

47

Technical Support

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Summary of Contents for Falcon 4420 48-Key

Page 1: ...Falcon 4400 Series with Windows Mobile 26 Key model Falcon 4420 48 Key model 52 Key NU model Quick Reference Guide ...

Page 2: ...ur website and would like to make comments or suggestions about this or other Datalogic publications please let us know via the Contact Datalogic page Disclaimer Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate however Datalogic reserves the right to change any specification at any time without prior notice Datalogic is a registered tradem...

Page 3: ...us Indicators 12 Power Supply 13 Charging the Batteries 14 Charging with the Dock 15 Backup Battery 16 Charging with a Battery Charger 16 Battery Discharge Characteristics 16 Setting Up the Mobile Computer 16 Touchscreen Calibration 17 Entering a Password 17 Communications Setup 18 Radio Card Setup 19 Entering Data 19 Using the Stylus 20 Navigating the Display 21 Keypads 25 Scanning Bar Codes 34 L...

Page 4: ...License Agreement 49 Appendix B Microsoft Windows Mobile Addendum to EULA 52 Appendix C Datalogic Mobile Falcon Windows Mobile Product Series Warranty 55 Appendix D Safety Information 56 Laser Safety Label 56 Advisory Statement 56 Regulatory Statements 56 Radio Frequency Interference 56 Canadian Compliance Statement 56 Appendix E Laser Safety 57 International Caution Statements for CLASS 1 2 3R II...

Page 5: ...l rating and an 86dBA at 24 100dBA at 10 cm beeper The Falcon 4400 will handle demanding data collection tasks in industrial environments The Falcon Management Utility FMU and Falcon Desktop Utility FDU are included on the CD that comes with every unit providing remote manage ment and configurability This Quick Reference Guide contains the following sections Getting Started on page 4 getting your ...

Page 6: ...ost current Service Pack installed Microsoft Outlook 98 or later required for synchronization to the desk top or portable computer of e mail calendar contacts tasks and notes Outlook 2003 is recommended Microsoft Internet Explorer 4 01 SP1 or later Hard disk drive with 12 to 65 MB of available hard disk space actual requirements will vary based on selection of features and user s current system co...

Page 7: ...k Figure 1 Connecting your Falcon to a PC Installing ActiveSync If you don t already have ActiveSync v4 0 or above on your computer you can install it from the Getting Started CD included with your device or download it from the Microsoft website www microsoft com USB Cable AC Adapter Power Cord When the device is connected to the PC using ActiveSync a Desktop Pass Through DTPT connection is estab...

Page 8: ...the illustrated parts with references to more detailed information Figure 2 Falcon Keypad and Connector Views For a complete description of each key on the Falcon refer to page 25 Touchscreen Display POWER Reset part of the key sequence for a Hard Reset Handle USB Serial Connector Strap Studs w Rubber Bumpers Falcon 4420 Handled model LED Scanning Charging Indicator Falcon 26 Key Keypad ...

Page 9: ...r more information please refer to the Falcon 4400 Windows Mobile Product Reference Guide PRG located on the Falcon 4400 Product CD that came with your device Strap Studs Trigger Handle Stylus Tether Lanyard Port Stylus Holder Battery Door Speaker Battery Door Latch 2 each Scanner Aperture ...

Page 10: ...anty page 38 Keypad Use the alpha numeric function and navigation keys on the keypad t o enter numbers letters symbols and navigate with the keypad page 25 Lanyard Port Insert a lanyard to secure a Falcon to a person or work station page 7 Scanner Aperture The laser or imaging scanning beam is emitted from this aperture page 34 LED When scanning a red LED indicates the laser is on and a green LED ...

Page 11: ...e water or fire Do not short circuit open or disassemble battery Recycle or dispose of properly 2000mAh 5 1764 Product of USA U S CAUTION You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Falcon The initial charge time is approximately 24 hours If you remove the battery pack or it fails there is a 30 minute window in which to insert ...

Page 12: ...or near fire direct sunlight or other high tempera ture locations or heat the battery Do not connect the positive terminal and negative terminal of the battery to each other with any metal object such as wire or coin Do not expose the battery to liquids or allow the battery to get wet Do not disassemble modify or pierce the battery The battery contains safety and protection devices which if damage...

Page 13: ...serting the bottom tab into the slot If the battery pack is installed incorrectly the door will not seat properly 5 Rotate the battery door latches on the battery door towards the base of the unit 6 On the 441X replace the handstrap hook on the strap stud at the base of the unit Battery Door Cover Plate unit may have Handle here instead Falcon Battery Door Latches Unhook hook Strap As Needed Batte...

Page 14: ...escription Battery Full This icon indicates that the battery is fully charged Battery Charging This icon indicates that the battery pack is in the process of recharging Battery Low This icon indicates that the battery pack is low Discharged Battery Condition no icon When the battery is totally discharged the battery sensor initiates a shutdown of all applications and closes the RF Network connecti...

Page 15: ...ct Reference Guide PRG for more information on configuration items Figure 7 Battery Power Gauge Power Supply Models require either a Listed class II or class III with a Limited Power Source LPS For the safety certification to be valid class III input power sources must be IEC EN60950 1 EN 60335 series EN 60065 or relevant approved For single Docks and battery charger Input 100 240 VAC Output 12 VD...

Page 16: ...tery Charging Location Falcon seated in a Dock Single or Four Slot Falcon connected to an external power supply Charging slot of Dock Single or Four Slot Four Slot Battery Charger Charging Duration 4 6 hours 4 6 hours 3 5 hours 3 hours Battery Pack Charge Indication Charging RED Fully Charged GREEN Charging RED Fully Charged GREEN N A N A Falcon Charge LED Dock or Charger Battery Charge LED s No e...

Page 17: ...Operating Instructions that come with each dock Figure 8 Charging the Battery Pack in a Single Slot Dock Refer to Table 3 on page 14 for a list of LED indicators and their purpose Refer to the PRG for more information on storage and disposal of batteries Use only the correct battery charger and docks with this color Falcon This tech nology used for these models is incompatible with other Datalogic...

Page 18: ...charge batteries indepen dently from the Falcon To use align the battery contacts with those in the Charger and insert them into the slots Figure 9 Four Slot Battery Charger Battery Discharge Characteristics Battery discharge characteristics vary from eight to nine and a half 8 9 5 hours depending upon device usage number of scans per minute backlight usage and other factors that draw upon battery...

Page 19: ... do not want the device to be password protected Figure 11 Password setup Follow the onscreen instructions to enter your password Reference the Microsoft help system on your device for more information You can return to the Password screen anytime by tapping Settings Personal Lock Follow the on screen directions to cali brate the touchscreen For more information on touchscreen calibration refer to...

Page 20: ... detailed instructions refer to the PRG IP Network Setup 1 Select Settings Network and Dialup Connections 2 Double tap on the item varies based on the radio installed and the number of connections 3 Complete the two tabs shown in Figure 12 Figure 12 Modifying Network Connection Settings IP Address Select DHCP or set static IP settings Name Servers If using static IP set DNS and WINS servers RF Set...

Page 21: ...ring the radio card reference the online help on your Falcon Go to Help for further information Entering Data To open an application tap a link on the Today page or tap Programs to display a list of available programs Tap a program icon to open it There are several ways to enter data with the Falcon Use the keypad Refer to Keypads starting on page 25 Use the stylus on the touchscreen display Refer...

Page 22: ...vigate the touchscreen display Select characters in the on screen keyboard Start programs Select tabs fields and text within applications and dialog boxes Figure 13 Back View of a Falcon 4420 with a Stylus It is good practice to replace the stylus in the holder after each use so you don t misplace it An optional Tethered Stylus is also available preventing accidental loss of the stylus Never use a...

Page 23: ...gation as well Take the time to familiarize yourself with these features to save yourself valuable time The Today Screen After initial startup the first screen you will see will be the Today screen unless your device has been customized differently You can also access the Today Screen anytime by tapping Today The Title bar at the top of the screen shows Connection status a link to Vol ume control ...

Page 24: ...p Start to open the Start menu The Start menu includes access to Programs Settings Help and shortcuts to programs and func tions The soft key bar at the bottom of the screen provides context sensitive menus for tasks in programs such as opening a file saving a file or editing a file Start Button Shortcut Links Connection Status Volume Today Screen Title bar Soft key bar Battery Status Clock Alarms...

Page 25: ... In applications that accept keyed input the on screen keyboard can be used to enter data using the stylus The on screen keyboard is a digital QWERTY style keyboard Tap the Keyboard icon to open or close the on screen keyboard Figure 17 On Screen Keyboard Start Menu Keyboard Icon ...

Page 26: ...ters You can also set up the Falcon to use Block Recognizer Letter Recognizer or Transcriber to enter data Reference the help system on the Falcon for more information on these features Settings The Settings screen has three tabs Personal System and Connections Each provides access to various options Tap Settings to open the Settings screen then tap the tab you want to access Figure 18 Settings sc...

Page 27: ...tion on configuring the key pads The Falcon is available with several different keypad models 26 Key Keypad on page 29 48 Key Keypad on page 30 52 Key Keypad on page 31 52 Key Numbers Up NU Keypad on page 32 5250 Keypad on page 33 Keypad Attributes There are a number of keys that are common to the different keypad models Table 4 lists special function keys that are found on several keypads as well...

Page 28: ...is currently running and wake up resume the Falcon if it was in sleep mode Press and hold it briefly to turn off the Falcon Scan 26 key 52 key 52 key NU Press Scan to activate the laser scanner Navigation Keys 26 key 52 key Press the NAVIGATION keys to move the cursor or highlighted text entry dur ing a menu list selection In a text window The Up arrow moves the cursor up one line The Right arrow ...

Page 29: ...e 5 Input States and their Indicators Keyboard Indicators Icon State Keypad Model s Function Normal Numeric Mode 26 key Present only on keypads with an Alpha key It appears when Alpha or CAPS modes are not on Alpha Mode 26 key Press Alpha to enter lower case alpha characters and symbols When in Alpha mode the current alpha character is displayed by a keyboard indicator Alpha mode is persistent whi...

Page 30: ...52 key 52 key NU Fn mode converts alpha keys to punctuation and function keys Fn mode is acti vated by pressing Fn Shift Mode 48 key 52 key 52 key NU Shift mode converts characters to upper case letters or punctuation Activated by pressing Shift This state expires after a normal key is pressed unless Shift is held down Toggles to make the next alpha character capitalized If Shift state is active w...

Page 31: ... on the keypad of the Falcon have more than one function To access the secondary features and functions you must first press another key to access the desired input state Alpha Numeric Keys Press the keys in Table 6 once twice or more times to cycle through the alpha letters and symbols until the desired character appears in the Title bar After the last letter or symbol in the sequence for that ke...

Page 32: ...esses Figure 22 48 Key Keypad Some of the keys on the 48 key keypad of the Falcon have more than one function To access the secondary features and functions you must first press Normal Mode Alpha Mode Key First Keypress Second Keypress Third Keypress Fourth Keypress Fifth Keypress Esc 1 2 A B C A B 3 D E F D E 4 G H I G H 5 J K L J K 6 M N O M N 7 P Q R S P 8 T U V T U 9 W X Y Z W Fn Esc Alt Shift...

Page 33: ...or the 48 key keypad are Shift Ctrl Alt and Fn Each state is described in Table 5 on page 27 52 Key Keypad The standard 52 key keypad is designed to allow you to type all letters and numbers without requiring multiple key presses Figure 23 52 Key Keypad Some of the keys on the keypad of the Falcon have more than one function To access the secondary features and functions you must first press anoth...

Page 34: ... 27 The control panel for the 52 key keypad has some additional options and an additional tab for key mapping 1 Tap Settings System Keyboard to open the Keyboard control panel 2 On the Options tab adjust the slider for Initial Delay This configures the time to hold down a key before it repeats 52 Key Numbers Up NU Keypad The full alphanumeric 52 Key Numbers Up NU keypad brings frequently used keys...

Page 35: ...0 Keypad The 5250 keymap is designed to provide the keyboard functions needed to run 5250 terminal emulation software The 5250 keypad is available with the 48 key 52 key or 52 key NU model Figure 25 5250 Keypad Alt Fn POWER Shift Backlight Scan ...

Page 36: ... Press Scan on the keypad 26 52 and 52 key NU only or the Scan Trigger on the handle The laser scans as long as you hold the button or trigger until a good scan is obtained There is a 10 second timeout for attempting to scan 4 Aim the laser beam at the center of the bar code Position the unit close to the bar code when scanning small bar codes Position it at a distance when scanning larger bar cod...

Page 37: ... section on Scanner Configuration in the PRG to modify the default settings Correct Scanning Positions Incorrect Scanning Positions Ideal positioning A bit high will read correctly A bit angled will read correctly Positioned too far to the right Will not read entire bar code Too angled cannot read the entire bar code Bar code will not read The scanner should be posi tioned perpendicular to the bar...

Page 38: ...cs a laser line for purposes of orienting the imager to a bar code Figure 28 shows how the aiming beam visually differs from the laser beam in laser scanning devices Figure 28 Laser vs Imaging beam Note that the aiming beam for the imager is green rather than red Orientation Rotational orientation does not affect the imager module s ability to read bar codes For example the imager can read a bar c...

Page 39: ...for 2D scanning is an array of illumina tion LEDs These LEDs provide illumination in dark environments and can improve scanning performance under certain lighting conditions By default the illumination LEDs are turned on Illumination LEDs can be disabled using the PDT parameters See the PRG for complete information on pro gramming the LEDs Image Capture The 2D Imager can be used for capturing mani...

Page 40: ... context sensitive help for that screen Resetting the Falcon There are several reset methods for the Falcon To simply reset a hung application tap Settings System Memory Running Programs Select the problematic program s and tap Stop or Stop All to stop all running applications A Warm Soft Reset forces all applications to close and clears working RAM and files A Cold Hard Reset forces all applicati...

Page 41: ...eld down and then the third key Bksp F1 or Del is pressed All three keys must be held down for the unit to reset Refer to Figure 31 on page 39 for the location of the reset keys 26 Key Falcon Press and hold FN Alpha Bksp 48 Key Falcon Press and hold Ctrl Alt Bksp 52 Key Falcon Press and hold Alt FN F1 52 Key NU Falcon Press and hold Ctrl Alt Del Figure 31 Warm Reset 1 3 2 6 5 4 7 8 9 0 F 1 F 2 F 3...

Page 42: ...ndows Mobile operating system locks up and you cannot reset a hung application using the Settings or Warm Reset as described above Procedure to Hard Reset To perform a Hard Reset insert a paper clip into the Reset aperture while pressing the POWER button refer to Figure 32 The custom settings in the registry are persistent CAUTION Once you initiate a Hard Reset all applications are forcibly closed...

Page 43: ...system and resets the system time and date The splash screen will appear after a short period The Today screen appears The RF Network PC Card if present connects to the network system The system time and date are reset Scan Esc BkSp Enter Tab Fn Alpha Shift Tab Caps Start Home Space G H I P Q R S W X Y Z T U V J K L A B C D E F M N O Hard Reset The custom settings in the registry are persistent ...

Page 44: ...ther soft cloth dampened with a mild dilute cleaning solution CAUTION Never use a pen pencil or other sharp object on the display touch screen Use only the supplied stylus or plastic tipped pens intended for use with a touch sensitive screen Do not immerse the Falcon docks or battery chargers in liquid Do not use abrasive paper cloth or abrasive corrosive cleaners to clean the unit WARNING Do not ...

Page 45: ...nd backup battery require 4 hours to fully charge Characters are not visible on the display The Falcon is not powered on Press POWER The ambient room light is too dark or low Turn on the backlight Refer to the PRG No sound is audible Volume setting is low or turned off Adjust the sound volume by going to the Volume icon on the Task bar at the top of the screen The expected sound is not con figured...

Page 46: ...ncorrect Be sure you are within proper scanning range The Falcon is not programmed for that symbology Be sure the terminal is programmed to accept the type of bar code you are scanning Try using FF3A to turn on maximum defaults as described in Programming Parameters in the Falcon 4400 PRG The Falcon is not programmed to generate a beep If you are expecting a beep on a good decode and don t hear on...

Page 47: ...e dock Disconnect the AC adapter from the dock and contact a service technician 5 If the Spare Battery LED is off insert a different spare battery pack in the dock 6 If in the course of charging the spare battery the Spare Battery LED is flashing red there is a problem with the dock Disconnect the AC adapter from the dock and contact a service technician 7 Otherwise there is a problem with the fir...

Page 48: ...s IP Address Issue Check security settings Potential Problems Host unavailable Potential Problems IP address issue duplicate address on terminal Turn off the terminal and attempt PING again Run tracert command to determine location of breakdown of connectivity RF connectivity obtained See your software manual for further information or contact Datalogic Mobile technical support Does the terminal c...

Page 49: ...uals product tech notes software updates demos and instructions for returning products for repair Reseller Technical Support An excellent source for technical assistance and information is an authorized Datalogic reseller A reseller is acquainted with specific types of businesses application software and computer systems and can provide individualized assistance Telephone Technical Support If you ...

Page 50: ...Technical Support 48 Falcon 4400 Series with Windows Mobile NOTES ...

Page 51: ... reference guides manuals or similar materials associated with or related to the Datalogic Product whether in printed online or other form 1 2 Proprietary Information means a source code object code software documentation and any related internal design system design data base design algorithms technology technical data or information implementation techniques and trade secrets related to the Soft...

Page 52: ...oduct will conform substantially to the applicable Documentation for the period specified in the Documentation During this period for all reproducible nonconformities for which Datalogic has been given written notice Datalogic will use commercially reasonable efforts to remedy nonconformities verified by Datalogic End User agrees to supply Datalogic with all reasonably requested information and as...

Page 53: ...le of Goods shall not apply to this EULA 10 Termination 10 1 Either party may terminate this EULA or any license granted under this EULA at any time upon written notice if the other party breaches any provision of this EULA 10 2 Upon termination of this EULA End User immediately shall cease using any non preloaded software and shall return to Datalogic or destroy all non preloaded software covered...

Page 54: ...ay be inoperable if you do not have and maintain a service account with an appropriate wireless telecommunication carrier to whom Datalogic may distribute its DEVICES Mobile Operator or if the Mobile Operator s network facilities are not operating or con figured to operate with the DEVICE Microsoft Outlook If Microsoft Outlook is included with your Device the following terms apply to your use of M...

Page 55: ...e Content Secure Content Owners may request that MS block the ability of DRM license servers and personal computers to deliver new licenses that enable an affected DEVICE to play Secure Content This action does not alter the DRM Software s ability to play unprotected content A list of revoked DRM Soft ware is sent to your DEVICE whenever you download a license for Secure Content from the Internet ...

Page 56: ... other means and labeled For Upgrade Purposes Only you may i install and use one 1 copy of such component s on the computer s you use to exchange data with the DEVICE as a replacement copy for the existing Companion CD component s COPYRIGHT All title and intellectual property rights in and to the SOFTWARE including but not limited to any images photo graphs animations video audio music text and ap...

Page 57: ...r instrument equipment or apparatus modification or alteration of product or units with Warranty Void labels that have been tampered with External cables and replacement of upper window cartridge due to scratching stains or other degradation will not be covered under the Warranty External power supplies returned for service must be accompanied by the original product for performance of service Ret...

Page 58: ...est confirme à la norme NMB 003 du Canada CAUTION Use of controls adjustments or performance of procedures other than those specified herein may result in hazardous visible or invisible laser light exposure CAUTION Changes or modifications not expressly approved by the party responsible for FCC compliance could void the user s authority to operate this equipment For information about the disposal ...

Page 59: ... binoculars micro scopes and magnifying glasses This does not include eye glasses worn by the user French Ce scanneurs du Datalogic sont certifié conforme à la norme DHHS CDRH 21CFR sous chapitre J et à la norme IEC EN 60825 1 1998 2001 Les produits de class 1 2 3R class II et de IIA ne sont pas considérés dangereux Le scanneur contient une diode laser visible VLD dont les émissions ne dépassent p...

Page 60: ...ystem darf nur werkseitig rep ariert werden VORSICHT Die Verwendung von Optiksystemen mit diesem Scanner erhöht die Gefahr einer Augenbeschädigung Zu optis chen Instrumenten gehören unter anderem Ferngläser Mikroskope und Vergrößerungsgläser nicht aber die von Benutzern getragenen Brillen Italian È stato certificato che questo scanner si conforma ai requisiti della sezione J della normativa DHHS C...

Page 61: ...gevaarlijk te zijn De scanner bevat een inwendige Visible Laser Diode VLD waarvan de emissies de maximumgrenzen van boven staande reglementen niet overschrijden De scanner is zo ontworpen dat men bij normaal gebruik onderhoud of tijdens het uitvoeren van de voorge schreven onderhoudswerkzaamheden niet aan schadelijke niveaus wordt blootgesteld WAARSCHUWING Als het scanpatroon bij het overhalen van...

Page 62: ...san avauksen tai huoltotoimen voidaan katsoa olevan rikkomus lasersuojaohjeita vastaan Optisen järjestelmän saa korjata ainoastaan tehtaalla VAROITUS Mikäli optisia järjestelmiä käytetään tutkainmen kanssa silmille aiheutuva vaara lisääntyy Optiset kojeet käsittävät kiikarit mikroskoopit ja suurennuslasit Käyttäjän silmälasit eivät kuulu tähän ryhmään Norwegian Denne skanneren er godkjent i USA i ...

Page 63: ...rumentos ópti cos os binóculos microscópios e lentes de aumento Não se incluem os óculos usados pelo usuário Spanish Este escáner está certificado en los EE UU porque reúne los requisitos DHHS CDRH 21CFR Sección J y los req uisitos de IEC EN 60825 1 1998 2001 Los productos de Clase 1 2 3R Clase II o IIA no se consideran como peligrosos El escáner tiene en su interior un Diodo Láser Visible VLD cuy...

Page 64: ...Appendix E Laser Safety 62 Falcon 4400 Series with Windows Mobile Chinese Datalogic ...

Page 65: ...International Caution Statements for CLASS 1 2 3R II and IIA Laser Devices Quick Reference Guide 63 Japanese Datalogic ...

Page 66: ...Appendix E Laser Safety 64 Falcon 4400 Series with Windows Mobile NOTES ...

Page 67: ... EC Nederlands Deze apparatuur voldoet aan de essentiële vereisten en andere relevante voorzieningen van EU richtlijn 1999 5 EC Suomalainen Tämä laite noudattaa direktiivin 1999 5 EC keskeisiä vaatimuksia ja sen muita olennaisia määräyksiä Français Cet équipement répond aux exigences et provisions de la Directive 1999 5 EC Deutsch Diese Geräte entsprechen den Anforderungen und anderen relevanten B...

Page 68: ... 40012 Lippo di Calderara di Reno Bologna Italy Telephone 39 051 3147011 Fax 39 051 726562 Datalogic Mobile Inc 1505 Westec Dr Eugene OR 97402 Telephone 541 743 4800 Fax 541 743 4900 www mobile datalogic com 2007 Datalogic Mobile Inc R44 2697 Rev C 11 07 ...

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