DataCard Datacard SP35 Printer Manual Download | Manualshive

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SP35

Printer Guide

553772-001

May 2003

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Summary of Contents for Datacard SP35

Page 1: ...SP35 Printer Guide 553772 001 May 2003 ...

Page 2: ... and to the point Printer Guide This Printer Guide contains operating information for the printer and driver SP35 Info Central For in depth information about using the printer or driver click the SP35 Info Central icon on the desktop Insert the CD ROM and choose User Information to install Info Central if the icon is not on the desktop FAQs Service and Support FAQs at www datacard com provide answ...

Page 3: ...ng print ribbon 7 Check the PC connection 9 Status light 11 Opening Properties or Printing Preferences 13 Open the Printer Toolbox 15 Cleaning the printer 17 Printer supplies 19 Getting the most out of your printer 21 Troubleshooting 23 Site requirements 25 Legal Notices FCC 26 ...

Page 4: ... Lift the latch to open the printer cover Card Tray Lift the cover to load blank cards Card output tray Remove completed cards Ready button Push to pause or unpause the printer The status light helps you understand printer operation See Status light on page 11 for details ...

Page 5: ... rollers Power Receptacle Plug in the power supply to power on the printer Cable Guides Hold the data cable securely Optional Smart Card USB Port See Features and options on page 4 Optional Smart Card Serial Port See Features and options on page 4 USB Data Port Connect the data cable to the printer ALL printers use this port ...

Page 6: ...udes YMC for color or K for monochrome printheads Print ribbon cartridge with print ribbon Printer Label Includes the serial number and model information located on the left side of the printer and not visible in this drawing Cleaning roller not visible in this drawing Removes dust and debris from cards Tip Lift the latch to open the printer and see inside ...

Page 7: ...ional magnetic stripe module is visible inside the printer An optional smart card module can be one of the following Contact coupler SC430 on the label Visible inside the printer Includes a USB port on the printer Contactless RF coupler SC680 Includes a serial port Contact station SCCS Visible inside the printer Includes a serial port Combination smart card coupler SC4 6 430 and 680 couplers Visib...

Page 8: ...m the original package Tips Handling cards Do not touch the surface of cards before printing them Oils on hands will reduce printing quality Handle cards by the edges or wear gloves Cards can stick together Slide or fan cards to separate the edges Orient all unprinted cards the same way ...

Page 9: ... diagram shows the typical locations for the magnetic stripe and smart card chip 4 Close the card tray door Push the door closed to align cards See SP35 Info Central for information about cards to use in the printer Magnetic stripe Smart card chip ...

Page 10: ...uld damage the printhead 4 Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon See Cleaning the printer on page 17 for the steps to follow 5 Load the new roll of print ribbon on the cartridge Put the full spool of ribbon on the supply spindle of the ribbon cartridge Push until the spool clicks onto the spindle Put the empty take up spool on the spi...

Page 11: ... rest in the black supports on the left side of the printer Make sure the ribbon cartridge handle rests in the supports on the right side of the printer Make sure to install the full new spool toward the card tray of the printer 7 Close the printer cover Press down firmly to latch it ...

Page 12: ...ata port on the printer The printer can be connected in these other ways Through a direct network connection where the printer is connected to a network using a print server and the PC is connected to the same network As a shared printer where the printer is connected to another PC on the network and the user s PC is connected to the network See SP35 Info Central for more information about connect...

Page 13: ...1 2 Connect the power cord to the power supply 2 3 Connect the power cord to the power outlet 3 4 The printer powers on and initializes Tips for printer power Wait while the printer initializes The printer Status Light displays steady green when the printer is ready to print cards See Status light for details Follow the guidelines for your location to power the printer on and off ...

Page 14: ...g green for several seconds When the printer is ready to print the status light is steady green Status Light Description Meaning Red Amber Green The printer is starting The light displays colors while the printer initializes Steady Green The printer is ready and waiting to print cards Blinking Green The printer is busy such as when printing cards or initializing Steady Amber The printer is paused ...

Page 15: ...uence to print a test card check the printer for problems If you changed the printer name power the PC off and on Steady Red The printer has a problem that requires service or the printer had a power on problem Power the printer off and on before calling for service Off The printer power is off Status Light Description Meaning ...

Page 16: ...pens 3 Click once on the SmartDriver printer icon to select it The driver must be installed for the printer icon to be present SmartDriver is the default name of the printer The name of your printer might be different 4 From the menu bar choose File and then one of the following For Windows Me or 98 choose Properties For Windows 2000 or XP choose Printing Preferences and then click the Advanced bu...

Page 17: ... card design review and update all settings for the new card design Use the default settings of Spool printing so program finishes printing faster and Enable bi directional support 7 Choose OK to save and close or choose Cancel to close without saving changes See SP35 Info Central for detailed setup information including information about settings for card features Printing Preferences dialog box ...

Page 18: ...ialog box is displayed If it is not do one of the following to display it Double click the icon Open the Properties or Printing Preferences dialog and click Printer Toolbox Use the Printer Toolbox to Run a cleaning card Use color settings Print a sample card or magnetic stripe card View the status of communication between printer and driver Suspend communication when not printing a card Start or q...

Page 19: ...umbers Communication automatically resumes when you print a card or when you open the Properties or Printing Preferences dialog box Buttons on the Printer Toolbox are grayed out when a card is ready to print or is printing when there is a message or when the printer is powered off Fix the problem or wait until printing is done before printing a sample card running a cleaning card or using advanced...

Page 20: ...om the card tray 2 5 Open the Printer Toolbox if needed see page 15 Make sure that all cards are printed so the Clean Printer button is enabled 6 Click the Clean Printer button A prompt to insert the cleaning card appears 7 Open the cleaning card package and remove the cleaning card 8 Place the cleaning card in the card tray 3 9 Click OK on the message box The printer moves the card through the pr...

Page 21: ...ing tips Use the cleaning card as soon as you open the package The cleaning solution on the card evaporates after a few minutes Some card features such as signature panels and magnetic stripes can require more frequent cleaning of the printer Clean printer rollers regularly such as every time you change the ribbon See SP35 Info Central for details If you use StickICards clean the card tracks after...

Page 22: ...54 504 A roll of ribbon prints up to 500 images YMCKT has color Y yellow M magenta C cyan blue panels a K black panel and a T topcoat panel Datacard color print ribbon for SP series printers uses Advanced Imaging Technology Monochrome and Topcoat ribbon Ribbon with alternating Monochrome K and Topcoat T panels is available as part of the KT Color Ribbon Kit part number 552854 509 A roll of ribbon ...

Page 23: ...leaning sleeves is available The part number is 549716 002 A package of 10 cleaning cards is available The part number is 552141 002 See the Supplies section of SP35 Info Central for complete information about supplies and replacement parts for the SP35 printer Color Part number Black 552954 501 Dark Blue 552954 502 White 552954 503 Red 552954 504 Silver 552954 507 Scratch off 552954 513 ...

Page 24: ...d the supplies you use to obtain the results you want Edge to edge printing requires high quality cards and can require fine tuning the printer and the card design Avoid placing an image or important data on the other side of the card from a magnetic stripe smart card chip or signature panel Locate bar codes at least 0 25 inches from other printing and from the edge of the card Make sure the color...

Page 25: ...ting problems cleaning the printer and replacing parts Use the correct cables and connect them correctly Keep supplies on hand and store them safely Keep the printer clean and keep the area around the printer clean See SP35 Info Central for detailed information about Setting up the printer for the card design Making cards Troubleshooting Supplies ...

Page 26: ...lving card appearance problems 3 Cards jam often The brand of cards might be dirty heavily powdered or bowed curved Consider buying a different brand of cards or clean the printer more often to use the cards The printer rollers might be dirty See SP35 Info Central for steps to clean the printer rollers 4 The ribbon has broken Trim the end of the broken ribbon evenly If ribbon on the take up spool ...

Page 27: ... for 5 7 seconds Power off the printer and power it on to see if communication resumes See SP35 Info Central for more detailed communication troubleshooting information 6 The printer cover will not close Push firmly on the front edge of the blue cover to latch it Make sure no extra items are inside the printer Make sure the print ribbon cartridge is installed correctly See Loading print ribbon on ...

Page 28: ...d receptacle only Physical requirements The printer weighs less than 9 pounds 4 kg The weight depends on the options installed Printer dimensions are 16 5 inches 419 mm long 7 8 inches 198 mm wide and 9 inches 229 mm high The clearance required 1 inch 2 5 cm at the back 2 inches 5 cm on the left side and 10 5 inches 26 7 cm above the printer to open the cover Do not use the printer in a dirty envi...

Page 29: ...tral for the statement of liability Regulatory compliance This Datacard product conforms to FCC and regulatory requirements as specified in North America and Europe See SP35 Info Central for detailed regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in SP35 Info Central Proprietary Notice All drawings and information herein ...

Page 30: ...11111 Bren Road West Minnetonka MN 55343 9015 952 933 1223 952 933 7971 FAX www datacard com Datacard is a registered trademark of DataCard Corporation May 2003 553772 001 Dealer information ...

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