DataCard CP40 User Manual Download

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CP40 Printer Guide

553772-201 Rev. J

September 2005

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Summary of Contents for CP40

Page 1: ...CP40 Printer Guide 553772 201 Rev J September 2005 ...

Page 2: ...box Really Help topics are short and to the point Printer Guide This Printer Guide contains operating information for the printer and driver Info Central For in depth information about using the printer install Info Central on a Windows PC then click the icon on the desktop Insert the CP Driver CD ROM and choose User Information to install Info Central Dealer For help with questions not addressed ...

Page 3: ...the PC connection 9 Power on the printer 10 Status light 11 The LCD panel 13 Opening Properties or Printing Preferences 15 Open the Printer Toolbox 17 Cleaning the printer 19 Getting the most out of your printer 21 Printer supplies 23 Troubleshooting 25 Site requirements 27 Legal Notices FCC 28 ...

Page 4: ... Lift the latch to open the printer cover Input hopper Lift the cover to load blank cards Output hopper Remove completed cards Ready button Push to pause or unpause the printer The status light helps you understand printer operation See Status light on page 11 for details ...

Page 5: ... rollers Power Receptacle Plug in the power supply to power on the printer Cable Guides Hold the data cable securely Optional Smart Card USB Port See Features and options on page 4 Optional Smart Card Serial Port See Features and options on page 4 USB Data Port Connect the data cable to the printer All printers use this port ...

Page 6: ... the card Print Ribbon Cartridge shown with color print ribbon Printer Label Includes the serial number and model information located on the left side of the printer and not visible in this drawing Cleaning roller not visible in this drawing Removes dust and debris from cards Tip Lift the latch to open the printer and see inside 1 1 ...

Page 7: ... All CP40 printers use a USB connection A magnetic stripe module can be a three track IAT module The optional magnetic stripe module is visible inside the printer An optional smart card module can be one of the following Combination smart card reader SC347 with contact and contactless reader Visible inside the printer includes a USB port on the printer Contact station SC400 visible inside the prin...

Page 8: ...he original package Tips Handling cards Cards can stick together Slide or fan cards to separate the edges Do not touch the surface of cards before printing them Oils on hands will reduce printing quality Handle cards by the edges or wear gloves Orient all cards the same way ...

Page 9: ... The diagram shows the typical locations for the magnetic stripe and smart card chip 4 Push the input hopper cover closed until it latches See Info Central for current information about cards to use in the printer Magnetic stripe Smart card chip ...

Page 10: ...tridge if present Tips Handling print ribbon Keep unused ribbon in the original package Don t place ribbon on a dusty or dirty surface dirt could damage the printhead 4 Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon See Cleaning the printer on page 19 for the steps to follow ...

Page 11: ...the solid black gear Push until the spool clicks onto the spindle 6 Replace the loaded ribbon cartridge in the printer Make sure both spindles rest in the black supports on the left side of the printer Make sure the ribbon cartridge handle rests in the supports on the right side of the printer Make sure to install the full new spool toward the input hopper of the printer 7 Close the printer cover ...

Page 12: ... on the printer The printer can be connected in these other ways Through a direct network connection where the printer is connected to a network using a print server such as an HP Jetdirect 175x and the PC is connected to the same network As a shared printer where the printer is connected to another PC on the network and the user s PC is connected to the network See Info Central for more informati...

Page 13: ...he power cord to the power supply 2 3 Connect the power cord to the power outlet 3 4 The printer powers on and initializes Tips for printer power Wait while the printer initializes The printer Status Light displays steady green when the printer is ready to print cards See Status light on page 11 for details Follow the guidelines for your organization about when to power the printer on and off ...

Page 14: ...s a red amber green sequence and then blinking green for several seconds When the printer is ready to print the status light is steady green Status Light Description Meaning Red Amber Green The printer is starting The light displays colors while the printer initializes Steady Green The printer is ready and waiting to print cards Blinking Green The printer is busy such as when printing cards or ini...

Page 15: ... card check the printer for problems If you changed the printer name power the PC off and on Steady Red The printer has a condition that requires service or the printer did not power on correctly To attempt to correct the condition power the printer off and on before calling for service Off The printer power is off Status Light Description Meaning ...

Page 16: ...about viewing and changing LCD settings The LCD panel provides the following Current State line 1 Shows whether the printer is ready to print is busy or is paused Press the Ready key to pause or resume the printer undo pause Data format line 2 Printer messages The display shows the message number and a short description of the problem Fix the problem and then press the Ready key to clear the messa...

Page 17: ...ss the Enter key again to enter the Status Menu Press the Up Arrow or Down Arrow key to scroll through the Status Menu choices Press the Enter key to view the data Press the Enter key again to return to the menu Scroll to Exit and press the Enter key to leave a choice Repeat as needed to leave the menus See Info Central for details about viewing and changing settings ...

Page 18: ... it The driver must be installed for the printer icon to be present CP Driver is the default name of the printer 4 From the menu bar choose File and then one of the following For Windows Me or 98 choose Properties For Windows 2000 or XP choose Printing Preferences and then click the Advanced button For Windows NT choose Default Document Properties and then click the Advanced button It might take a...

Page 19: ...hange the card design review and update all settings for the new card design Use the default settings of Spool printing so program finishes printing faster and Enable bi directional support To open the Printer Toolbox choose Open Printer Toolbox 7 Choose OK to save and close or choose Cancel to close without saving changes See Info Central for detailed setup information including information about...

Page 20: ... is displayed If it is not do one of the following to display it Double click the icon Open the Properties or Printing Preferences dialog and use the Printer Toolbox choices Use the Printer Toolbox to Run a cleaning card Change color settings Print a sample card or magnetic stripe test card View the status of communication between the printer and PC Suspend communication when not printing a card C...

Page 21: ...matically resumes when you print a card or when you open the Properties or Printing Preferences dialog box Buttons on the Printer Toolbox are not available grayed when a card is ready to print or is printing when there is a message or when the printer is powered off Wait until printing is done before printing a sample card running a cleaning card or using advanced setup Some buttons do not apply t...

Page 22: ...move unprinted cards from the input hopper 1 5 Open the Printer Toolbox if needed see Open the Printer Toolbox on page 17 6 Click the Clean Printer button A prompt to insert the cleaning card appears 7 Open the cleaning card package and remove the cleaning card 8 Insert the cleaning card into the input hopper 2 just past the roller 9 Click OK on the message box The printer moves the card through t...

Page 23: ...eaning tips Use the cleaning card as soon as you open the package The cleaning solution on the card evaporates after a few minutes Some card features such as signature panels and magnetic stripes can require more frequent cleaning of the printer Printing with a monochrome print ribbon requires more frequent cleaning Clean printer rollers regularly such as every time you change the ribbon If you us...

Page 24: ...quire fine tuning the printer using the CP Driver and the card design using ID Centre Locate bar codes at least 0 25 inches from other printing and from the edge of the card Make sure the color used to print the bar code works in your bar code readers Do not print closer than 0 1 inch from a signature panel magnetic stripe or smart card chip Obtain information from your card manufacturer about car...

Page 25: ... and connect them correctly Keep cards and Datacard certified supplies on hand and store them safely Keep the printer clean and keep the area around the printer clean See Info Central for detailed information about Setting up the printer for the card design Making cards Changing printer settings Troubleshooting Supplies and parts and specifications for them ...

Page 26: ...s are designed for full color card printing The ribbons use the following color panels Y yellow M magenta C cyan blue K black and T topcoat clear Datacard color print ribbon for CP Series printers uses Advanced Imaging Technology for high quality printing Monochrome and Topcoat ribbon Ribbon with alternating Black K and Topcoat T panels is available as part of the KT Ribbon Kit part number 552854 ...

Page 27: ...eves is available The part number is 549716 002 A package of 10 cleaning cards is available The part number is 552141 002 See Info Central for complete information about supplies and replacement parts for CP Series printers Color Part number Color Part Number Black 552954 501 Gold 552954 508 Dark Blue 552954 502 Scratch off 552954 513 White 552954 503 Black HQ 552954 701 Red 552954 504 Metallic Si...

Page 28: ...pearance problems 3 Cards jam often The brand of cards might be heavily powdered dirty or bowed curved Consider buying a different brand of cards or clean the printer more often to use the cards The printer rollers might be dirty See Info Central for steps to clean the printer rollers 4 The ribbon has broken Trim the end of the broken ribbon evenly If ribbon on the take up spool is not wound firml...

Page 29: ...n Power off the printer and power it on to see if communication resumes See Info Central for more detailed communication troubleshooting information 6 The printer cover will not close Make sure no extra items are inside the printer Make sure the print ribbon cartridge is installed correctly See Loading print ribbon on page 7 If you installed or bumped the printhead cartridge make sure it is instal...

Page 30: ...sical requirements The printer weighs less than 9 pounds 4kg The weight depends on the supplies and options installed Printer dimensions are 16 5 inches 419 mm long and 7 8 inches 198 mm wide The printer is 9 inches 229 mm high The clearances required are 1 inch 25mm at the back 2 inches 51 mm on the left side and 10 5 inches 267 mm above the printer latch to open the cover Do not use the printer ...

Page 31: ...oration See Info Central for the statement of liability Regulatory compliance This Datacard product conforms to FCC and regulatory requirements as specified in North America Europe and Asia See Info Central for detailed regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in Info Central Proprietary Notice All drawings and info...

Page 32: ...11111 Bren Road West Minnetonka MN 55343 9015 952 933 1223 952 933 7971 FAX Datacard is a registered trademark of DataCard Corporation September 2005 553772 201 Rev J Dealer information ...

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