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CE870 Instant Issuance System User’s Guide
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119: Print ribbon not supported
The printer cannot use the ribbon installed. The card will be canceled.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS
Purchase ribbon from your dealer or authorized reseller.
Check the Entrust Datacard website for updated firmware that supports new ribbon types.
120: User paused the printer
The printer was paused while printing.
To complete the current card press the printer’s U
SER
button.
H
INTS
& T
IPS
If the user pressed the button for several seconds, the card has been canceled.
If this message occurs often, ask your system administrator to set the button sensitivity to a
lower value.
121: Print ribbon not identified
The printer cannot use the ribbon installed. The card will be canceled.
Use ribbon designed for this printer.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS
Ask your dealer or authorized reseller for a replacement ribbon.
122: Magstripe format problem
The magnetic stripe data sent does not match the format set in the printer. The card will be
canceled.
Press the U
SER
button on the printer to clear the message.