DT-QAM-AMM-1 Manual
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3.5.5 System Information:
DATATRONIX 1-Year Limited Warranty
DATATRONIX. (the “Company”) warrants to the Original Purchaser that the item purchased is
free from defects in workmanship or material under normal use. This warranty starts on the date
of shipment of the hardware to the Original Purchaser.
During the warranty period, the Company agrees to repair or replace, at its sole option, without
charge to Original Purchaser, any defective component. To obtain service, the Original Purchaser
must return the item to the Company properly packaged for shipping. All defective products must
be returned to the Company within thirty (30) days of failure. Products must be returned with
a description of the failure and Return Merchandise Authorization (RMA) number supplied by
the Company. To receive a RMA number and a return shipping address on where to deliver the
hardware, call 610-429-1821. The shipping, and insurance charges incurred in shipping to the
Company will be paid by Original Purchaser, and all risk for the hardware shall remain with the
Original Purchaser until such time as Company takes receipt of the hardware. Upon receipt, the
Company will promptly repair or replace the defective unit, and then return said unit to Original
Purchaser, shipping prepaid. The Company may use reconditioned or like-new parts or units, at
its sole option, when repairing any hardware. Repaired products shall carry the same amount of
outstanding warranty as from original purchase. Any claim under the warranty must include dated
proof of purchase or invoice. In any event, the Company’s liability for defective hardware is limited
to repairing or replacing the hardware.
This warranty is contingent upon proper use of the hardware by Original Purchaser and does
not cover: if damage is due to Acts of God (including fire, flood, earthquake, storm, hurricane or
other natural disaster), accident, unusual physical, electrical, or electromechanical stress, mod
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ifications, neglect, misuse, operation with media not approved by the Company, tampering with
or altering of the hardware, riot, war, invasion, act of foreign enemies, hostilities (regardless of
4 Warranty
