1156 - Wireless Heart Rate Sensor
18 / 21 | Revision: 0 | DS033
Troubleshooting
If you experience any problems with your product, please try the following troubleshooting tips before
contacting the Data Harvest support team.
Feature
Detail
Loss of Bluetooth Connectivity
If the sensor loses Bluetooth connection and
will not reconnect try:
Closing and reopening the EasySense 2 app.
Switching the sensor Off and then On again.
If you are using a Bluetooth Smart USB Adaptor
on your computer, unplug the adaptor, plug back
in again and try to reconnect.
Hard reset the sensor and then try to reconnect.