Dash MY MUG, Instruction Manual, Page: 14 / 15

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Hey Hawaii! You can reach our customer service team from 3AM to 3PM .
And also, Alaska , feel free to reach out from 5AM to 5PM .
customer support
6am
–
6pm
Our customer support teams in the US and Canada are at
your service Monday - Friday during the times below.
Contact us at 1 (800) 898-6970 or support@bydash.com
Dash values quality and workmanship and stands behind this
product with our Feel Good Guarantee
™
. To learn more about
our commitment to quality, visit bydash.com/feelgood.
7am
–
7pm
8am
–
8pm
9am
–
9pm
feel good
guarantee
™
STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY
Your StoreBound product is warranted to be free from defects in material and workmanship for a period of
one (1) year from the date of the original purchase when utilized for normal and intended household use.
Should any defect covered by the terms of the limited warranty be discovered within one (1) year, StoreBound,
LLC will repair or replace the defective part. To process a warranty claim, contact Customer Support at
1-800-898-6970 for further assistance and instruction. A Customer Support agent will assist you by
troubleshooting minor problems. If troubleshooting fails to fix the problem, a return authorization will be
issued. Proof of purchase indicating the date and place of purchase is required and should accompany the
return. You must also include your full name, shipping address, and telephone number. We are unable to
ship returns to a PO box. StoreBound will not be responsible for delays or unprocessed claims resulting from
a purchaser’s failure to provide any or all of the necessary information. Freight costs must be prepaid by
the purchaser.
Send all inquiries to support@bydash.com.
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT
TO THE EXTENT REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
REPAIRS
DANGER! Risk of electric shock! The Dash My Mug Ice Cream Maker is an electrical appliance.
Do not attempt to repair the appliance yourself under any circumstances.
Contact Customer Support regarding repairs to the appliance.
TECHNICAL SPECIFICATIONS
Voltage 120V ~ 60Hz
Power Rating 12W
Stock#: DMIC100_20220920_V2
warranty
This product has
passed food safety
testing in accordance
with FDA guidelines.
FOOD
SAFE