background image

I

 

16 

 

C. Troub

 
When enco
problems w
encounter 
 
 

 Gener

I.

 
Whenever 
some case
causes the
 

Error Indic

Flashes, W

Stays On, W

 

 Fault 

I.

 

Problem 

Printer will 

Printer turn

Battery Ind
light or doe
power ada

bleshoot

ountering pr

with your sy

with your pr

ral Error C

the printer d

es the audib
ese conditio

cator 

With Alarm 

With Alarm 

Descriptio

not turn on

ns itself off. 

dicator does

es not stay l

pter is conn

ting 

roblems, the

ystem.  Plea

rinter.   

Conditions

detects an e

ble alarm wil

ns and how

Possib

Paper O
closed 

Commu

on and Res

P

. B

D
B
E

s not 

lit when 

nected. 

B
P
po
Fa

B

 

www

e cause ma

ase review th

error condit
ll also sound

w they may b

le Cause 

Out or Pape

unications e

solution

ossible Ca

attery not in

Discharged b

attery disch
lectrostatic 

attery alrea
ower adapt

ower 

aulty power

attery not in

w.dascom.com

y be the pri

he following

ion the Aler

d.  Please r

be corrected

er Door not f

rror 

ause 

nstalled prop

battery 

harged 

discharge

ady fully cha

er not recei

r adapter 

nstalled prop

m

   

 

nter or may

g tables to s

rt (red) Indic

refer to the f

d. 

Sol

fully Inst

Pap
the 
Mak
clos
and
doo
the 
Ver
sett
Men
be c

Sol

perly

Rem
mak
sea
Rec
Rep
May
hum
prin
butt

arged

No 

ving Che

brea
Che
ada
Sho

perly

Rem
mak
sea

y sometimes

solve commo

cator will eith

following tab

ution 

tall paper an

per Feed Bu

error.  

ke sure the 

sed by open

d closing it a
or “clicks” clo

platen rolle

ify commun

tings in the I

nu.  Printer 
cycled to cle

ution 

move and re

king sure th

ted with doo

charge batte
place or rec

y occur in ex

midity condit
nter back on

ton. 

action requ

eck building

akers/fuses

eck output o

apter with vo

ould be 19 V

move and re

king sure th

ted with doo

s be due to 

on problems

her flash or 

ble for a list

nd press the

utton to clea

door is fully

ning the doo

again until th

osed.  Chec

r for damag

nications 

Interface 

power must

ear error. 

einstall batte

e battery is 

or closed. 

ery. 

harge batte
xtreme low 

tions.  Turn 

 with power

ired. 

/vehicle circ

of power 

oltmeter.  

VDC. 

einstall batte

e battery is 

or closed. 

other 

s you may 

stay on.  In

t of what 

ar 

or 

he 
ck 

ge. 

ery 

ery. 

cuit 

ery 

Summary of Contents for DP-330 Series

Page 1: ...D DP 3 Th DASC ww 330 D herm COM Europe Heuweg 3 89168 Ulm Germany ww dascom Seri Oper DP 3 mal e GmbH 3 m y com ies rator s 330 Prin Manu nter ual r 379925 5b...

Page 2: ...s indicated b e specifications the operator s m device by the m orderungen der glichkeit sowie bez glich RoHS htlinien ist durch rden durch ellen enungsanleitun eller f r dieses G the FCC Rules nterfe...

Page 3: ...on of the de enna of a type a dio interferenc radiated powe plus maximum d Industrie Cana tions suivantes brouillage radi m ment la r g pe et d un gain age radio lectr puissance isotro ne communicati...

Page 4: ...r Periphals C w dascom com Bedienungsanle bel ftet Neh epairs to a quali on Any alterati motors get hot moving any cove ult in electrical sh printer at any tim zt werden k nne chten DASCOM dieses Ger...

Page 5: ...oid Tablets luetooth Wi Fi e Tablets luetooth dard Media k Mark Media ce and Trou aning ery Care Getting the Ma Charging the B Additional Bat esting the Po bleshooting General Error ault Descript aini...

Page 6: ...h supports cabled communications All models support an optional internal Bluetooth interface Complete specifications may be found in Appendix A DP 330 Printer Specifications and Appendix B DP 330L Pri...

Page 7: ...n th Windows at allow the tions referen ns www and simple ety of tickets dust resistan r sets bar c ick and eas nology provi s Windows printer to be nce Append w dascom com drop in pap s receipts a nc...

Page 8: ...4 Quick S A Pape Start Ins r Load structio www ons w dascom com m...

Page 9: ...the orner of the ull the strap lation www ktop carry w izontally Pl on and ther s enough sp r with a conv er gh the cut ou around the c osite end of n e shoulder s printer and p as shown w dascom com...

Page 10: ...ory The yellow LED will show solid ON while the printer battery is charging E Power On Depress the Power button on the control panel The green LED and the red LED will both be lit while the printer is...

Page 11: ...er S r on press t www Up Down IP over USB e paper etup Report onfiguration Green ange ashing Gree On Green r to buffer s On Orange r to buffer s On Red On Red r to buffer s On Green Self Test the pape...

Page 12: ...o installation DP 330 print This allows DP 330 com Tool onfig tool so folder and www er is done t you to conf mmunication oftware Clic click Next to w dascom com hrough a co figure the pr n capabiliti...

Page 13: ...eavy paper st ont Rear Ga g regular or l ll use the ind Threshold Default val a black on th detecting bla www mplete insta atest configu en the printe n the deskto s Default se ult 5 0 tock you ma ap...

Page 14: ...er is not detecting gaps between labels reliably set the Gap Sensitivity to a higher value If the printer is detecting gaps where none exist set the Gap Sensitivity to a lower value Backup Distance Be...

Page 15: ...utomatically scan for new devices or you may need to tell it to scan The discover name of the DP 330 printer will be DP 330 XXXxxxxx where XXXxxxxx the Printer Serial Number c For Pairing the default...

Page 16: ...on e sure Blueto manager ma cover name er Serial Nu lt passkey is pear in your ir after disco d it to print ic directions martphon ic directions w dascom com e Add Prin the COM po e printer will your...

Page 17: ...mode the output f eed button per position www ia types Yo ion of our co sition Black Mark see Config for tear off a ing refer to w dascom com ou may con onsumables should be p guration ea and printin...

Page 18: ...head You may also experience a buildup of paper dust in the printer This may be removed using a can of compressed air or by vacuuming To clean the exterior of the printer turn the printer off and use...

Page 19: ...attery Indica ully charged n charged fo st nter is turne e Paper Fee prints the S ter turns off eted succes will turn off ppear to suc solutions the power a oes not prov w dascom com ected to the or b...

Page 20: ...dy fully cha er not recei r adapter nstalled prop m nter or may g tables to s rt red Indic refer to the f d Sol fully Inst Pap the Mak clos and doo the Ver sett Men be c Sol perly Rem mak sea Rec Rep...

Page 21: ...ribed in Maintenance section of this document Black Mark density contrast Adjust Mark Sensitivity as described in Device Settings Menu Paper not feeding reliably or print is compressed vertically Poor...

Page 22: ...ll Capacity Approx 94 28 6 m creating 188 6 long receipts Core Size 0 75 Recommended 19 mm Power Management Battery Rechargeable 3 cell Lithium Ion 11 1 V 3000 mAh 33 3 Wh Endurance Over 3 500 printed...

Page 23: ...48 6 long receipts with 5 5 mil thick media Receipt Media Approx 173 52 6m creating 346 6 long receipts Core Size 0 75 Recommended 19 mm Power Management Battery Rechargeable 3 cell Lithium Ion 11 1 V...

Page 24: ...or resolution font A group of characters of a given shape or style interface The connection between the printer and the host computer IP Internet Protocol A specification for packets or datagrams of...

Page 25: ...the host or the Form Feed button is pressed on the printer s control panel USB Universal Serial Bus WAN Wide Area Network Refers to connections that allow one LAN to communicate with another LAN s WE...

Page 26: ...tion 22 FCC Part 15 Class B i features 28 form 28 Front Paper Sensor Threshold 11 Gap Paper Sensor Threshold 12 GateWay 9 General Error Conditions 22 Graphics 13 IMAGE 10 Image Parameters 10 infrastru...

Reviews: