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Frequently Asked Questions
Why can’t I pair my headphones?
Make sure the indicator light is flashing white and blue. If you have
paired the headphones before, turn off the paired device first. If you
are not sure which devices are connected, go to a room without any
other devices - it will be easier to pair a new one.
Can these headphones be used while bathing or swimming?
These headphones are waterproof and can be used while bathing or
swimming. Avoid using in salt water. Clean with a damp cloth and let
dry after use.
Why is there no sound coming from my headphones when playing?
The volume is most likely too low. Increase the volume and adjust the
headphone drums to the best spot for hearing.
Why can’t I switch to Music (MP3) Mode?
Make sure the device has audio tracks stored in its memory. Double
click the Function key and you will hear “music” once switched,
check / adjust the volume if you still can’t hear anything.