13
Silent Disco Headphones
Product code: D1821
5.
Troubleshooting
This troubleshooting guide contains solutions to problems which can be carried out by an ordinary
person. The device does not contain user-serviceable parts. Unauthorized modifications to the device will
render the warranty void. Such modifications may result in injuries and material damage. Refer servicing
to instructed or skilled persons. Contact your Highlite International dealer in case the solution is not
described in the table.
Problem
Probable cause(s)
Solution
The device
does not
function at all
The battery is depleted
●
Recharge the battery. See 4.1. Charging the
Battery on page 10
The battery
does not
charge
The USB cable is not correctly
connected
●
Make sure that you use the USB to DC cable
supplied with the device
●
Make sure that the USB to DC cable is firmly
connected
The power sourcing equipment
is not switched on
●
Switch on the power sourcing equipment
(computer, or similar)
The USB port on the power
sourcing equipment is damaged
●
Try using another power sourcing equipment
The USB power adapter is not
correctly connected
●
Make sure that the USB power adapter is
connected to the power supply
No sound
No power to the device
●
Make sure that the device is switched on and the
battery is charged
The transmitter is switched off or
not functioning correctly
●
Make sure that the transmitter is switched on
Channel selection
●
Make sure that the transmitter is transmitting an
audio signal on the channel selected on the
device
●
Make sure that the device and the transmitter
are on the same channel
The volume is too low
●
Turn up the volume
The connected device is not
playing audio
●
Make sure that the connected device is
switched on and operates correctly
Poor sound
quality
The distance between the
device and the transmitter is too
big
●
Shorten the distance between the transmitter
and the device. See the user manual of the
transmitter for more information
●
Make sure that there are no obstructions
between the device and the headphones
The connected device is not
functioning correctly or the
audio is of poor quality
●
Try another audio source
6.
Maintenance
Preventive Maintenance
Basic Cleaning Instructions
Clean the device with a soft, lint-free cloth.
Attention
●
Do not immerse the device in liquid.
●
Do not use alcohol or solvents.
Summary of Contents for Silent Disco
Page 16: ...2022 DAP...
