Dantel 49018, Installation & Operation Manual, Page: 14 / 14

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49018-0697 <90-00089>
L
IMITED
W
ARRANTY
The Seller warrants that the standard hardware products sold will be free from defects in material and work-
manship and perform to the Seller’s applicable published specifications for a period of 18 months for hardware,
and 3 months for software, from the date of the original invoice. The liability of the Seller hereunder shall be
limited to replacing or repairing, at its option, any defective products which are returned F.O.B. to the Seller’s
plant, (or, at the Seller’s option, refunding the purchase price of such products). In no case are products to be
returned without first obtaining permission and a customer return authorization number from the Seller. In
no event shall the Seller be liable for any consequential or incidental damages.
Equipment or parts which have been subject to abuse, misuse, accident, alteration, neglect, unauthorized
repair or installation are not covered by warranty. The Seller shall make the final determination as to the
existence and cause of any alleged defect. No warranty is made with respect to custom equipment or products
produced to the Buyer’s specifications except as specifically stated in writing by the Seller in the contract for
such custom equipment.
This warranty is the only warranty made by the Seller with respect to the goods delivered hereunder, and may
be modified or amended only by a written instrument signed by a duly authorized officer of the Seller and
accepted by the Buyer.
Warranty and remedies on products not manufactured by the Seller are in accordance with warranty of the
respective manufacturer. THE SELLER MAKES NO OTHER WARRANTY OF ANY KIND WHATSOEVER,
EXPRESSED OR IMPLIED; AND ALL IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PUR-
POSE WHICH EXCEEDS THE AFORESAID OBLIGATIONS IS HEREBY DISCLAIMED BY THE SELLER.
I
N
C
ASE OF
D
IFFICULTY
If you experience difficulty with this equipment, check the following, as appropriate:
1. Switch settings
2. Signal levels
3. Software configuration
4. Connections between Dantel’s equipment and your equipment.
If there is still a problem, substitute equipment that is known to be good. For additional assistance, call
Dantel’s Customer Support Services Department weekdays, 6
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. to 5
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.
M
. pacific time:
1-800-4DANTEL (1-800-432-6835).
If a thorough checkout shows a piece of equipment has malfunctioned, you may return it to the factory. For
repairs and emergency replacements, obtain a Return Material Authorization (RMA) number from the Cus-
tomer Service Representative at 1-800-4DANTEL (1-800-432-6835).
To ensure expedient processing of your order, provide a purchase order number and shipping and billing
information when requesting an RMA number. Also, when the units are returned to Dantel, include a descrip-
tion of the failure symptoms for each unit returned. Send defective equipment to:
Dantel, Inc. • 2991 North Argyle Avenue • Fresno, California 93727-1388
P.O. Box 55013 • Fresno, CA 93747-5013 Phone (209) 292-1111 Fax (209) 292-9355 http://www.dantel.com
WARRANTY