IX: Trouble shooting
Faults Phenomena
Solutions
Unable to pair up with WIFI
1
、
check whether the router with normal boot;
2
、
Check whether the router is too far ,pls try to connect the full signal state.
3
、
After connection OK WIFI will grow brighter
Amazo
n Alexa voice
communication is not normal
1.
Confirm whether there is connected to the Internet, Amazon Alexa web
connection is normal
；
2.
Confirm if the internet speed is normal
；
3.
Due to network problems in mainland China voice sometimes
unsteadiness ,Pls use 4 g networks of mobile will be relatively a bit faster.
The sound is rather low or
distorted
1.
Check the Bluetooth device’s volume and then adjust it to a proper level.
1
、
Recharge the battery
The music stops from
time to time
1.
Check whether the speaker’s effective transmission range is exceeded or
there is
an obstacle standing between the speaker and other Bluetooth devices.
The Bluetooth indicator
remains off
It suggests the battery power drops quite low and retry once being
recharged.
Turn it on again.
