Troubleshooting
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot
or Danby’s Toll Free Number
1-800-263-2629
for assistance.
Unit does not start
when pressing on/off
button
•
P1 appears in the display window
•
Room temperature is lower than the
set temperature. (Cooling mode)
•
Drain the water in the bottom tray.
•
Reset the temperature.
Not cool enough
•
The windows or doors in the room
are not closed.
•
There are heat sources inside the
room.
•
Exhaust air duct is not connected or
blocked.
•
Temperature setting is too high.
•
Air filter is blocked by dust.
•
Make sure all the windows and doors
are closed.
•
Remove the heat sources if possible.
•
Connect the duct and make sure it
can function properly.
•
Decrease the set temperature.
•
Clean the air filter.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Noisy or vibration
•
The ground is not level or not flat
enough.
•
Place the unit on a flat, level ground
if possible.
Gurgling sound
•
The sound comes from the flowing of
the refrigerant inside the air
conditioner
•
It is normal
Power shut off at
Heating mode
•
The automatic over heat protection
function. When the temperature at
the air outlet exceeds 70°C/158°F,
the device wi ll stop.
•
Switch on again after the unit has
cooled down.
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