Occasionally, a problem is minor and a service call may not be necessary - use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free Number
1-800-263-2629
for assistance.
9
A flowing water sound:
A Flowing water sound will be heard under normal operation.
1
Outside condensation:
Outside condensation is normal in very humid conditions. You may wipe the unit yourself.
2
It takes some time for the temperature of the freezer and refrigerator compartments to become cold after the
3
refrigerator starts operating. If the temperature of the two compartments is high while the refrigerator is operating, it
takes some time for the temperature of the two compartments to become cold. If the environmental temperature is
high, it takes a long time to make the compartments cold.
The surface of the compressor becomes hot:
The surface of the compressor may become hot under normal
4
operation.
Do not
touch it with your hands.
NORMAL OPERATION
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
1) Does not work.
No power to unit.
•
Power cord is unplugged.
•
Wrong voltage is being used.
•
Check connection of power cord to
•
power source.
Plug in unit.
•
Use proper voltage.
•
2) Refrigerator runs
continuously.
Temperature control is set too high.
•
Door is not closed.
•
Hot food inserted.
•
Door opened too long or too often.
•
Close proximity to heat source or
•
direct sunlight.
Set temperature control lower.
•
Close door securely.
•
Be sure food is at room temperature
•
before inserting.
Minimize door openings/duration.
•
Do not place unit close to heat
•
sources or direct sunlight.
3) Internal temperature
not cold enough.
No power to unit.
•
Power cord is unplugged.
•
Temperature control set too low.
•
Door is not closed.
•
Hot food inserted.
•
Door opened too long or too often.
•
Air flow obstruction.
•
Wrong voltage is being used.
•
Close proximity to heat source or
•
direct sunlight.
Check connection of power cord to
•
power source.
Plug in unit.
•
Check setting and increase as need-
•
ed.
Close door securely.
•
Be sure that food is at room
•
temperature.
Minimize door openings / duration.
•
Allow room for air to circulate around
•
unit.
Use proper voltage.
•
Do not place unit close to heat
•
sources or direct sunlight.
