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IE activeX installation in XP system
In XP system, only need to set IE security level,
operation same as win7
5.2 Lens has dark corner
Chip size is not matched with lens, 1/2.5 chip need 1/2.5
or 1/2 lens (C mount need to add CS ring)
5.3 Moving object has draged shadow in the live screen
It's caused by insufficient frame rate after enable
electronic shutter. In dark environment, our IP camera
will auto startup electronic shutter, lower stream, so it will
come out draged shadow, you can go to CMS/WEB to
close "electronic shutter"
5.4 IR-CUT switch continuously
In Mainmenu->System->Camera parameters, set IR-
CUT “IR synchronous switch”. If not have IR board,
choose “Automatically switch”
5.5 Upgrade unsuccessful
Firmware is not matched with this IP camera, or
UpgradeTool is old, pls let us know, we will solve it.
5.6 Can not connect the device
1. User UpgradeTool to search IP address, or ping this
IP camera ip address, to see if successful
2. Go to TV output,check IP settings if it’s correct.
3. Check LAN right.
5.7 WIFI is not available
1. Check WIFI connection to USB
2. Check WIFI router if enable wireless.
3. Check WIFI password
4.CheckWIFImodulemodel(RT3070,RT257)
5. Check WIFI ip address
6.if others, pls contact us.
5.8 Cloud server login, but can not get live videos
IE activeX is not installed, so follow instruction to
install activex, please close anti-virus software before
install, because anti-virus software intercepts IE activex
