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TIMER SETTINGS

CALIBRATION OF SENSOR RANGE

• 

Cut the power

• 

Connect power to the dispenser

• 

Place your flat hand close to the sensor until the green light on the front of the tap 

turns off and starts flashing red.

• 

Move your hand to the desired activation distance

• 

The calibration setup has completed with the new distance when it starts blinking 

green again.

TROUBLESHOOTING AND CORRECTIVE ACTIONS

SYMPTOM

CORRECTIVE ACTION

The dispenser has stopped 

dispensing

• 

Ensure power is on.

• 

Ensure the soap reservoir is installed properly in it’s 

holder.

• 

Ensure the hose is not bent or twisted.

• 

Ensure the tubing is installed correctly and fits tightly. A 

broken hose will not fit tightly on the pumpe, soap will 

be dripping and it will eventually damage the control 

box.

• 

Ensure exit nozzle, hose and pump are not clogged.

• 

Ensure that soap meets specified viscosity range:

 

SOAPTAP 378 viscosity 1cP - 3000cP.

 

FOAMTAP 382 viscosity 1cP.

Soap dispenser is malfunc-

 

tioning

• 

Check the IR-sensor works properly (see section for 

light indication p. 8).

• 

Clean sensor for dirt.

• 

Cut off power and reconnect to restart the system.

• 

You could try to calibrate the sensor range (see section 

for sensor calibration).

• 

If the problem persists, replace the sensor.

The soap dispenser sounds 

strained and it does not 

dispense a full dose

• 

Ensure there are no bends, knots or kinks on the hose.

• 

Check if the nozzle, hose or pump is clogged.

• 

Ensure that soap meets specified viscosity range:

• 

SOAPTAP 378 viscosity: 1cP - 3000cP

 

FOAMTAP 382 viscosity: 1cP

Flashing green light

• 

Confirm the unit’s reservoir is filled with soap.

• 

If soap reservoir is not empty, remove reservoir from 

wall bracket and place it back to reset light indicator for 

empty soap reservoir.

 

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Summary of Contents for SOAPTAP 378

Page 1: ...USER MANUAL SOAPTAP Model 378 FOAMTAP Model 382...

Page 2: ...hin the scope of the WEEE directive on recycling and recovery of waste electrical and electronic equipment This product should not be disposed of with general household waste This product must be reus...

Page 3: ...xperience and knowledge unless they are supervised or have been given instruction concerning use of the product by a person responsible for their safety Children should be supervised to ensure this pr...

Page 4: ...p and the cables to the control box 4 Use a template to drill the holes for the bracket Install bracket close to Soap Foam Tap behind a wall in a cabinet or under the sink 8 Insert soap container 1 5...

Page 5: ...on a counter that resets when power is switched off e g when refilling soap The calculation is based on a 1 5 L soap reservoir and will call for soap refill every 1 2 L approx 1000 activations If usin...

Page 6: ...ox Ensure exit nozzle hose and pump are not clogged Ensure that soap meets specified viscosity range SOAPTAP 378 viscosity 1cP 3000cP FOAMTAP 382 viscosity 1cP Soap dispenser is malfunc tioning Check...

Page 7: ...r nozzle upper part 9 Bushing 34 mm with thread 10 Rubber gasket for bushing 11 Disc 12 Gasket big 13 Nut 14 Tube nozzle connecting link 15 Nozzle for FOAM 16 Nozzle for SOAP 18 Soap tube for SOAP FOA...

Page 8: ...14 15...

Page 9: ...DAN DRYER A S Alsikevej 8 DK 8920 Randers NV Tel 45 8641 5711 Email info dandryer dk dandryer com...

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