5.
Check the line-level connections between the source device and the preamplifier,
and between the preamplifier and the amplifiers. Reconnect any cables that may have
become disconnected.
6.
Check the cables between the amplifiers and the speakers to make sure they are properly
connected and that the cables have not become damaged.
7.
If you have a spare pair of interconnect cables, try using them instead of the interconnect
cables between the source device and the preamplifier and between the preamplifier and
the amplifier. If this restores sound, replace the defective cables.
8.
If all of these steps fail to restore sound, consult your dealer for service.
Sound comes from only one channel
Follow the below steps in order. If one of these steps succeeds in restoring the sound, stop there
and ignore the other steps.
1.
Push the Balance button on the remote to return the balance to center. Adjusting the
volume up or down controls while the multi-function meters are dimmed (Balance mode)
will adjust the balance to the right for Volume UP and to the left for Volume DOWN.
2.
Check the interconnect connections between the source device and the preamplifier and
between the amp and preamplifier to make sure all cables are securely connected.
3.
Check speaker cable connections for the malfunctioning channel. Reconnect any cables
that may have become disconnected. Inspect the cable to make sure it has not been
damaged. If it has been damaged, replace it.
4.
If you are using monoblock amplifiers, such as the Progression Mono Amplifier, make sure
both amplifiers are turned on.
5.
Swap the left-channel interconnect cable from the preamplifier to the amplifier with the
right-channel interconnect cable. If the malfunctioning channel now works but the other
channel does not, replace the defective interconnect cable with one of the exact same
type. You may have to replace both right and left cables to make sure they match.
6.
Swap the left-channel interconnect cable from the source device to the preamplifier with
the right-channel interconnect cable. If the malfunctioning channel now works but the
other channel does not, replace the defective interconnect cable with one of the exact
same type. You may have to replace both right and left cables to make sure they match.
7.
Try using a different source device. If the alternate source device delivers sound in both
channels, it is likely the original source device is defective. Consult the manufacturer of
that source device or your dealer for further information.
8.
If possible, try using a different amplifier. If the alternate amplifier delivers sound in both
channels, it is likely the original amplifier is defective. Consult the manufacturer of the
amplifier or your dealer for further information.
9.
If all of these steps fail to restore sound, consult your dealer for service.
Preamplifier will not power up
If the front meter is not illuminated, follow the procedure outlined below. If one step succeeds
in activating the power, stop there and ignore the other steps.
1.
Check to make sure the power switch on the power supply is in the ON position.
2.
If the LED in the middle of the Standby button on the front of the preamplifier is lit, push
the button to turn the preamplifier on.
3.
If the LED in the middle of the Standby button is not lit, check to make sure the AC cord is
plugged into the wall outlet.
4.
Check at the back of the power supply to make sure the 15-amp IEC connector is pushed
all the way into the jack on the back of the power supply.
5.
Check to make sure the power supply connector cable is firmly connected to the power
supply and the preamplifier.
6.
Open the fuse holder compartment on the IEC connector. Check to see if the fuse is blown.
(The conductor inside the fuse will be severed and you may see burn marks on the fuse.
Be sure to replace the fuse with one of the proper value. For convenience, there is
a spare fuse stored in the fuse holder. Consult your dealer or Dan D’Agostino Master
Audio Systems.
7.
Check your household electrical box to make sure the circuit breaker has not been tripped.
If it has, flip the breaker back on.
8.
If the breaker trips again, check the speaker cable connection on your amplifier and the
speaker to make sure that the terminals are not shorted, and check the entire length of the
cable to ensure there has been no damage to it.
8.
If all of these steps fail to return power to the preamplifier, consult your dealer for service.
Front indicator is illuminated but you hear no sound
Follow these steps in order. If one step succeeds in restoring the sound, stop there and ignore
the other steps.
1.
Check your amplifier and source device to make sure they are both turned on.
2.
Check the source device to make sure it is playing, i.e., if it’s a record player, make sure
it’s spinning and the tonearm is lowered, or if it’s a CD player, make sure it’s in play mode
and not in pause.
3.
Make sure the preamplifier is not muted and that the desired source is selected.
4.
Make sure the correct Zone is active. Press the Zone button on the remote control to
cycle through the zone settings.
TROUBLESHOOTING
Summary of Contents for PROGRESSION PREAMPLIFIER
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