Daktronics SW-2101, Display Manual, Page: 29 / 88

Daktronics Exchange and Repair & Return Programs
25
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send
a part for repair, follow these steps:
1� Call or fax Daktronics Customer Service�
Refer to the appropriate number in the chart on the previous page.
2� Receive a case number before shipping�
This expedites repair of the part.
3� Package and pad the item carefully to prevent damage during shipment�
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend using packing
peanuts when shipping.
4� Enclose:
• name
• address
• phone number
• the case number
• a clear description of symptoms
5� Ship to:
Daktronics Customer Service
[Case #]
201 Daktronics Drive, Dock E
Brookings, SD 57006
Daktronics Warranty & Limitation of Liability
The Daktronics Warranty & Limitation of Liability is located at the end of this manual.
The Warranty is independent of Extended Service agreements and is the authority in
matters of service, repair, and operation.