Daktronics GALAXY ECCB Series, Installation And Operation Manual

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Daktronics Exchange and Repair & Return Programs
34
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send
a part for repair, follow these steps:
1� Call or fax Daktronics Customer Service:
Phone: 866-343-3122
Fax: 605-697-4444
2� Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3� Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing.
4� Enclose:
• Your name
• Address
• Phone number
• The RMA number
• A clear description of symptoms
Shipping Address
Daktronics Customer Service
600 E 54th St N
Case #____________
Sioux Falls, SD 57104
Daktronics Warranty and Limitation of Liability
The Daktronics Warranty and Limitation of Liability is located in Section B: Daktronics
Warranty and Limitation of Liability (p�37) . The Warranty is independent of Extended
Service agreements and is the authority in matters of service, repair, and display
operation.