Daktronics Galaxy AF-3190 Series Display Manual Download Page 64

Page: 64 / 97

Maintenance and Troubleshooting

4-20

Packaging for Return:

Package and pad the item well so that it will not be damaged

in shipment. Electronic components such as printed circuit boards should be installed
in an enclosure or placed in an antistatic bag before boxing. Please enclose your
name, address, phone number, and a clear description of symptoms.

This is how to reach us:

Mail:

Customer Service, Daktronics Inc.

PO Box 5128

331 32nd Ave
Brookings SD 57006

Phone:

Daktronics Help Desk: 877-605-1113 (toll free)

or 605-697-4034

Fax:

605-697-4444

E-mail:

[email protected]

Summary of Contents for Galaxy AF-3190 Series

Page 1: ...e PO Box 5128 Brookings SD 57006 Tel 605 697 4034 or 877 605 1113 Fax 605 697 4444 www daktronics com e mail helpdesk daktronics com Galaxy Outdoor Series AF 3197 RGB Display Manual ED14037 Rev 2 22 December 2004 ...

Page 2: ... responsibility for errors or omissions No part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means graphic electronic or mechanical including photocopying taping or information storage and retrieval systems without written permission of the publisher Galaxy is a trademark of Daktronics Inc All others are trademarks of their respective companies ...

Page 3: ...Requirements 2 2 2 4 Lifting the Sign 2 2 2 5 Sign Mounting 2 3 2 6 Optional Temperature Sensor 2 4 Section 3 Electrical Installation 3 1 3 1 Common Connectors in the Sign 3 1 3 2 Control Cable Requirements 3 3 RS232 3 3 RS422 3 3 Modem 3 3 Fiber Optic 3 3 Radio 3 4 3 3 RJ Connector Cables 3 4 3 4 Conduit 3 5 3 5 Preparing for Power Signal Connection 3 6 3 6 Power 3 6 Grounding 3 7 3 7 Main Discon...

Page 4: ...ips and Drivers 4 4 Controller 4 6 Modem 4 9 Fiber Board 4 10 RS422 Surge Suppressor 4 11 Power Supplies 4 14 4 7 Ventilation Systems 4 14 4 8 Thermostats 4 15 4 9 Sign Maintenance 4 15 4 10 Weather Stripping 4 15 4 11 Troubleshooting 4 16 4 12 Initial Operation Information 4 17 4 13 Replacement Parts List 4 18 4 14 Daktronics Exchange and Repair and Return Programs 4 19 Appendix A Reference Drawi...

Page 5: ...Connector and Cable 3 4 Figure 17 Flipped Cable with RJ Connectors 3 5 Figure 18 Opening the Display 3 6 Figure 19 Display Grounding 3 7 Figure 20 Signal Termination Locations 3 9 Figure 21 RS232 Display Layout 3 10 Figure 22 RS232 Controller Board 3 10 Figure 23 RS422 Display Layout 3 11 Figure 24 Signal Converter to Surge Board Connection 3 12 Figure 25 Modem Display Layout 3 13 Figure 26 Modem ...

Page 6: ...odem Board 4 9 Figure 42 Modem Jumper Location 4 10 Figure 43 Fiber Optic Board 4 10 Figure 44 Surge Suppressor 4 11 Figure 45 Ethernet Surge Card 4 11 Figure 46 Media Converter 4 12 Figure 47 Displays with No External Temperature Sensor 4 12 Figure 48 Termination Location for Displays with External Temperature Sensor 4 13 Figure 49 Location of CAN Temperature Sensor Termination Jumper 4 13 ...

Page 7: ...included within the manual Appendix B includes information about the signal converter Appendix C includes information about the Optional Temperature Sensor Daktronics identifies manuals by an ED number located on the cover page of each manual For example Daktronics refers to this manual as ED 14037 Daktronics commonly uses a number of drawing types along with the information that each provides Thi...

Page 8: ... _ circuit board or 0A _ _ _ _ _ _ _ _ multi component assembly Following the Replacement Parts List is the Exchange and Repair and Return Programs in Section 4 14 Refer to these instructions if any display component needs replacement or repair 1 1 Safety Precautions Important Safeguards 1 Read and understand these instructions before installing 2 Be sure the display and radio enclosures are prope...

Page 9: ...ngth of 7 6 meters approximately 25 Feet This interface was designed for computer communication at short distances The computer used will require an RS232 communication port Refer to Section 3 for additional information RS422 Network RS422 EIA TIA 422 B is a standard communication interface that utilizes a differential balanced transmission scheme that uses a typical maximum cable length of 1 2 km...

Page 10: ... hub or switch to fiber optic signal and then a second media converter is located in the display that converts the fiber signal back to Ethernet A minimum of two fibers is required Refer to Section 3 for additional information 2 The Ethernet network that uses copper cable is a standard communication interface that utilizes a local area network LAN Utilizing Cat 5 Cat 5E cable this transmission sch...

Page 11: ...cond display the second display is called the echo If the second display will be mounted at a distance of more than ten feet from the primary which is common with the 89mm displays the quick connect interconnect cable cannot be used Signal between controllers will need to be hardwired 1 4 Component Identification The following illustrations and definitions depict some of the more commonly accessed...

Page 12: ...evice utilizing a rotating retainer bar to hold the module firmly to the display frame There is one latch near the center of the module on the right side LED light emitting diode Low energy high intensity lighting units Louver Black shade positioned horizontally above each pixel row The louvers increase the level of contrast on the display face and direct LED light Module 89mm Galaxy modules are 8...

Page 13: ...serial port is required for direct connections through the J box signal converter or the radio J box signal converter from the computer Certain USB adaptors create an actual serial port and others create virtual ports Daktronics does not support the use of a USB adaptor The Venus 1500 software will not recognize a virtual port Sign Address The sign address is an identification number assigned to e...

Page 14: ...le Numbering Example 24x80 Front To fully understand some Daktronics drawings such as schematics it is necessary to know how those drawings label various components This information is also useful when trying to communicate maintenance or troubleshooting efforts A module is the building block of the sign Each module measures 8 pixels high by 8 pixels wide By placing modules side by side and on top...

Page 15: ...oard such as a module driver 0A _ _ _ _ _ _ _ _ represents an assembly such as a circuit board and the plate or bracket to which it mounts A collection of circuit boards working as a single unit may also carry an assembly label W _ _ _ _ indicates a wire or cable Cables may also carry the assembly numbering format in certain circumstances This is especially true of ribbon cables F _ _ _ _ signifie...

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Page 17: ...unting of this display Read both the mechanical and electrical installation sections of this manual before beginning any installation procedures 2 2 Support Structure Design Support structure design depends on the mounting methods display size and weight Since the structure design is critical only a qualified individual should mount the display Display height and wind loading are also critical fac...

Page 18: ...er minute per module 28 x 28 active area Failure to comply with these requirements voids the Galaxy display warranty 2 4 Lifting the Display The top of the display has eyebolts to lift the unit Do not exceed the rated load of the eyebolts Refer to the information at the end of this section labeled Eyebolts to determine the allowable load of the eyebolts shipped with the display Figure 8 illustrate...

Page 19: ...ctural engineer review the number of attachment points needed and the wall structure to ensure both meet all national and local codes Daktronics recommends using all clip angles as attachment points 1 Carefully uncrate the display Look each side of the display over for possible damage cased during shipping 2 Following the guidelines described in Section 2 4 lift the display into position on the su...

Page 20: ...Electrical Installation 2 4 2 6 Optional Temperature Sensor If you have an optional temperature sensor to be used with your display see Appendix C for mounting and signal connections ...

Page 21: ...ebolts also decreases with the lift angle due the bending stress on the eyebolts In sum the smaller the angle between the cable and the top of the display the lighter the sign must be to safely lift it Do NOT attempt to lift the display when the lift angle is less than 30 degrees Horizontal Load Angle A A A A Angle Factor L H Line Weight Line Weight 90 1 00 θ θ θ θ Load Anchor Load Anchor 60 1 155...

Page 22: ...00 91 300 Blank 1 1 2 6 3 17 800 4 500 3 600 A Do not use eyebolts on angular lifts unless absolutely necessary For angular lifts the shoulder pattern eyebolt is preferred B Load should always be applied to eyebolts in the plane of the eye not at some angle to this plane C Shoulder eyebolts must be properly seated should bear firmly against the mating part otherwise the working loads must be reduc...

Page 23: ...sides to unlock and remove the jack Before replacing a ribbon cable connector spray it with DeoxIT contact cleaner to remove any foreign matter that may cause signal problems In addition apply a generous amount of CaiLube protector paste to the plug before inserting it into the jack This paste protects both the plug and the jack from corrosion Figure 10 Termination Block 2 Termination Blocks Termi...

Page 24: ...depress the small clip on the underside of the plug Before replacing an RJ connector spray it with DeoxIT contact cleaner to remove any foreign matter that may cause signal problems In addition apply a generous amount of CaiLube protector paste to the plug before inserting it into the jack This paste will protect both the plug and the jack from corrosion 7 Quick Connect Jack The display uses quick...

Page 25: ...duit keep away from interface signals With interface signals such as power conductors intercom etc typically a two foot separation is required The maximum length of an RS422 signal cable is 4 000 feet approximately 1 22 km Modem The modem option will use standard telephone cable routed through conduit The phone cable and power cannot be routed in the same conduit The local telephone company will n...

Page 26: ...f the fiber optic cable from one media converter connected to the network and the second media converter in the display is 1 2 miles approximately 2000 meters Ethernet This cable is an 8 conductor network cable Daktronics part number W 1467 Cat 5 or W 1384 Cat 5E The cable should not be subjected to mechanical flexing after installation This cable is not for direct burial and should have one of th...

Page 27: ...t Refer to Shop Drawings for approximate locations of power and signal conduit You must use separate conduit to route Power Signal IN wires Signal OUT wires if another sign requires signal Locate the conduit holes at the bottom right rear view of the back of the display refer to Shop Drawings Punch or drill out the desired conduit openings Be careful not to damage any internal components Attach th...

Page 28: ... local codes Figure 18 Opening the Display 4 You may also route the signal cable from the control computer to the sign at this time Run the power and signal cables in separate conduit 3 6 Power Reference Drawings Power Specs AF 3197 RGB LEDs Drawing A 183906 Schematic AF 3197 8 48x32x 89 RGB Drawing A 184111 Layout Pnl Bd 8 48x32 112 89mm 1 Phase Drawing A 184316 Layout Pnl Bd 8 48x32 112 89mm 3 P...

Page 29: ...ric Code may be used Daktronics requires that the resistance to ground be 10 ohms or less If the resistance to ground is higher than 10 ohms it will be necessary to install additional grounding electrodes to reduce the resistance The grounding electrode should be installed within 25 feet of the base of the display The grounding electrode must be connected to the ground terminal in the display pane...

Page 30: ...e use of a lockable power disconnect within sight of or at the display 3 7 Main Disconnect The National Electrical Code requires the use of a lockable power disconnect near the display Provide a lockable disconnect switch knife switch at the display location so that all power lines can be completely disconnected Use a 3 conductor disconnect to disconnect both the hot lines and the neutral Mount th...

Page 31: ...Drawing A 174341 Schem Sig Wiring Internal W quick Connect PCB Drawing B 177662 Cntrlr Galaxy 8 Conn J1087 Drawing B 177838 A display that is controlled using RS232 requires the use of a J box within 25 feet of the display From the J box to the display the signal will be wired directly to the controller inside the display The cable from the J box to the display must be routed though conduit Do not...

Page 32: ...ut J Box to Controller Board Figure 22 RS232 Controller Board J Box Field Cabling Controller Board TB1 RS232 In Pin 1 TX P Black Pin 5 RX 1 Pin 2 RX P Clear Red Pin 3 TX 1 Pin 3 GND Shield Pin 4 GND N Electrical Installation 3 10 ...

Page 33: ...t run signal and display power through the same conduit Refer to Figure 23 and Drawing A 174135 for system layout 1 When connecting to the surge card 0P 1146 0031 in the display terminate one end at signal converter J4 or J5 and the other end of the wire to the 6 position terminal block on the surge board assembly labeled RS422 IN TB1 2 Figure 24 and Drawing B 177662 shows the terminal block wirin...

Page 34: ...ller Board Signal Converter J4 J5 Field Cabling Surge Board Assembly TB1 RS422 In Pin 1 GND Shield Pin 1 A GND Pin 2 RX P Red Pin 2 D1OUT P Pin 3 RX N Black Pin 3 D1OUT N Pin 4 TX P Green Pin 4 D1IN P Pin 5 TX N White Pin 5 D1IN N Pin 6 GND Pin 6 A GND Electrical Installation 3 12 ...

Page 35: ...wing A 174342 for system layout Figure 25 Modem Display Layout 1 When connecting to the modem in the display terminate the phone line to TB2 on the display modem If the phone company provided a phone termination box in the display a straight phone cable can be connected from the box to the J5 Phone IN on the modem board in the display 2 Figure 26 and Drawing B 177662 shows the terminal block wirin...

Page 36: ...024 in the display Always remember to connect TX to RX and RX to TX Either pair of fiber outputs on the signal converter can be used but only the left pair of inputs on the fiber optic board in the display 2 Refer to Figure 28 and B 177662 for cabling in the display 3 A 8 conductor cable with RJ45 connectors 0A 1229 0054 then relays the signal from J7 on the fiber optic board to J3 RS232 IN on the...

Page 37: ... control computer and a client radio connected to the display using a pre terminated cable The following conditions are required for good radio operation 1 The radios must be within line of site of each other 2 The total distance between the outdoor radios should not exceed 1500 feet 3 The antennas for the server and client radio should be in a parallel position with each other Refer to Drawing A ...

Page 38: ...s are in the Venus 1500 Radio Manual ED13932 3 The client radio 0A 1146 0078 is provided with 25 feet of weather resistant pre terminated cable The cable will be terminated to the display with the quick connect plug to the top red jack labeled J33 on the display Refer to Figure 30 for the quick connect termination point 4 One end of the cable is pre terminated to TB2 inside the radio enclosure and...

Page 39: ... signal and power through the same conduit Refer to Figure 31 for system layout 4 Note Ethernet signal into the display does not allow for the normal RS422 output signal to a second primary display This includes both or either the use of an interconnect cable or separate wiring between displays Figure 31 Ethernet Display Layout An Ethernet controlled display uses a Cat 5 W 1467 or Cat 5E W 1384 ca...

Page 40: ...of two media converters connected by a fiber cable The first media converter is connected to the network and the second one is connected to controller in the display as shown in Figure 34 A fiber Ethernet controlled display requires the following connections Figure 34 Fiber Ethernet Layout Electrical Installation 3 18 1 A media converter A 1778 connects to the network hub or switch using an RJ45 n...

Page 41: ...r apart for the quick connect interconnect cable to reach a 4 conductor shielded cable of the correct length is used One end will connect at the RS422 OUT 6 position controller board terminal block TB3 in the first display and terminate on the RS422 IN 6 position controller board terminal block TB2 on the second display Note If a temperature sensor is also used a separate cable must also be used t...

Page 42: ...ransmit to receive and receive to transmit Fiber Interconnection Face A Data Out Field Cabling Face B Data In J2 Transmit TX1 Color Varies J5 Receive RX2 J3 Receive RX1 Color Varies J4 Transmit TX2 3 9 Optional Temperature Sensor If you have an optional temperature sensor to be used with your display see Appendix C for mounting and signal connections 3 10 First Time Operation Each time the display...

Page 43: ...ay Name Description Galaxy Row x Column After this sequence is complete the display will blank A single pixel will flash in the lower right hand corner of the display to show that the display has power but no messages are currently running ...

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Page 45: ...rmation Recommended Tools List provides a listing of all tools needed in order to perform maintenance work on your display Signal Routing Summaries give a basic explanation of the route that signal travels through the sign Power Routing Summaries show a basic explanation of the route that power travels through the sign Service and Diagnostics offer instructions for removing various sign components...

Page 46: ...1500 software travels via RS232 RS422 modem fiber optic cable radio or Ethernet into the display 2 For multiple face displays or a display network an RS422 most typical or fiber cable relays signal between the controller of the first display and the controller in the second display Note The RS422 interconnection is not allowed when the input to the first display is Ethernet 3 From the controller t...

Page 47: ...et 4 5 Display Access Display access for all 89mm displays is normally from the front To open the sign 1 Locate the latch access fastener on the module It is centered on the right side of the module Figure 38 Opening Display 2 With a 7 32 nutdriver apply pressure to latch and turn it a quarter turn counter clockwise The module door will swing open to the left 3 Interior display components may be a...

Page 48: ...nd Drivers Reference Drawing Driver Assy AF 3197 8x8 89mm RGB Drawing A 183737 Module Panel AF 3197 8x8 89mm RGB Drawing A 182812 Driver Large Pixel 8x8 RGB Drawing A 182600 A module consists of louvers 16 pixel strips per module and a driver board mounted to the back Refer to Section 4 5 to open a display via the modules and access the pixel strips and driver boards A pixel strip is a circuit boa...

Page 49: ...o remove a driver board 1 Open the display as described in Section 4 5 2 Loosen the two 10 screws holding the driver cover in place 3 Lift the cover off from the assembly Refer to Drawing A 183737 for more information 4 Disconnect all power and signal connections from the driver board 5 Remove the four 6 nuts holding the board in place 6 Gently lift the board from the display 7 Reverse the above p...

Page 50: ... Column 3 J14 Top Row Column 4 J24 Bottom Row Column 4 J15 Top Row Column 5 J25 Bottom Row Column 5 J16 Top Row Column 6 J26 Bottom Row Column 6 J17 Top Row Column 7 J27 Bottom Row Column 7 J18 Top Row Column 8 J28 Bottom Row Column 8 Controller Reference Drawings Controller Galaxy 8 conn J1087 Drawing B 177838 Component Layout Diagram Refer to Appendix A The controller sends data to the modules R...

Page 51: ...hes to 0 by rotating them counter clockwise until the arrow points to 0 can activate a test mode The controller s power must be turned off and then turned back on to run the test mode The rotary switches follow a standard hexadecimal code The table below shows several common addresses Controller Address Settings Controller Address Settings Address Upper Lower Address Upper Lower Test Mode 0 0 10 0...

Page 52: ... Ethernet interface is at 100Mbps Off when the Ethernet interface is 10Mbps DS9 Red Duplex On when the Ethernet interface is at full duplex Off when the Ethernet interface detects a collision in half duplex DS10 Red Collision Flashes when the Ethernet interface detects a collision in half duplex DS12 Red 2 5V On when 2 5V power supply is functioning DS13 Red 3 3V On when 3 3V power supply is funct...

Page 53: ...tions refer to Figure 41 for the location of the connectors 2 The modem is held in place with four screws Remove the screws with a 3 16 nut driver and lift the modem out of the display 3 Install the new modem replace the screws and reconnect power and signal cables The modem module has 4 LEDs 1 The power LED should remain lit while power is applied to the modem 2 The modem RX and TX will flash whe...

Page 54: ...to the module 2 The receive LED DS2 will flash when the display fiber optic board is accepting signal from the signal converter 3 The transmit LED DS3 will flash when the display fiber optic board is sending to the signal converter In addition the fiber module has several input and output jacks 1 J4 and J5 are the two fiber connectors to which the fiber lines coming from the fiber signal converter...

Page 55: ...if it is fastened properly Ethernet Surge Card Reference Drawings Enclosure Controller M2 Ethernet 0013 Drawing A 229387 If an Ethernet surge board was included with the display it is located inside the display next to the controller board Refer to Drawing A 229387 for surge card location Figure 44 Surge Suppressor Figure 45 Ethernet Surge Card 1 To replace the Ethernet surge board first disconnec...

Page 56: ... The input output Ethernet signal to the display controller is routed through an RJ45 jack labeled 10BASE T 3 The DC power input from the TB1 on the display controller is connected into the media converter at a jack labeled 9V DC Input Location of CAN termination jumper Temperature and light sensors are controlled as part of a CAN network For the CAN network to work correctly the network must be t...

Page 57: ...board When no output board is available the terminating jumper will be placed on the input board of the last display Therefore both boards are shown in Figure 47 and Figure 48 Figure 48 Termination Location for Displays with External Temperature Sensor Figure 49 Location of CAN Temperature Sensor Termination Jumper Maintenance and Troubleshooting 4 13 ...

Page 58: ...r 18 hours a day with the power to the display disconnected when not in use 1 500 hours is equivalent to 62 days if the display runs non stop for 24 hours a day Attention Shut off power to the display when it is not in use Leaving the power on when the display is not operating exposes electrical components to excess condensation which shortens their life Each time you open the display for whatever...

Page 59: ...ly it may be necessary to vacuum the inside of the display cabinet to remove dust dirt buildup that may interfere with airflow Water Intrusion Water Stain Marks Water can enter the sign where weather stripping has come loose or deteriorated where fasteners have come loose allowing gaps in the panels or where moisture may be entering around hardware Check electronic components for signs of corrosio...

Page 60: ...e that is not working Replace the second driver that is not working Replace the power supply assembly on the first module that is not working One row of modules does not work or is garbled Replace check the cables Replace first driver Replace controller Check the fuses in the power termination box A group of modules which share the same power supply assembly fail to work Check power supply voltage...

Page 61: ...ng 64 Mono 4 Bootloader Version OS X XX 5 Firmware Number ED13305 6 Firmware Revision Rev X XX 7 Hardware Address HW XX 8 Software Address SW XX 9 IP Address default 172 16 192 25 10 Subnet Msk default Msk 255 255 0 0 11 COM1 Configuration C1 V15 Modem C1 V15 If a Modem is present 12 COM 2 Configuration C2 RTD 13 Socket 3001 IP 3001 V15 14 Socket 3002 IP 3002 RTD 15 Line Frequency CLK AUTO 60 Hz 1...

Page 62: ...127 0024 Surge Suppression Board RS422 0P 1146 0031 Ethernet Surge Board 0P 1229 2012 Media Converter A 1778 Radio Client 0A 1146 0078 Radio Server Outdoor 0A 1146 0079 Cable 18 RJ45 8 cond Straight 0A 1229 0054 Quick Connect Interface Input 0P 1229 2001 Quick Connect Interface Output 0P 1229 2002 Thermostat Enclosure 0A 1213 4024 Cable Ribbon assy 20 position 18 W 1387 Cable Ribbon Assy 20 Positi...

Page 63: ...UPS shipping document and return the part to Daktronics In most circumstances you will be invoiced for the replacement part at the time it is shipped This bill which represents the exchange price is due when you receive it Daktronics expects immediate return of an exchange part if it does not solve the problem The company also reserves the right to refuse equipment that has been damaged due to act...

Page 64: ...s should be installed in an enclosure or placed in an antistatic bag before boxing Please enclose your name address phone number and a clear description of symptoms This is how to reach us Mail Customer Service Daktronics Inc PO Box 5128 331 32nd Ave Brookings SD 57006 Phone Daktronics Help Desk 877 605 1113 toll free or 605 697 4034 Fax 605 697 4444 E mail helpdesk daktronics com ...

Page 65: ...r Assy AF 3197 8x8 89mm RGB Drawing A 183737 Power Specs AF 3197 RGB LEDs Drawing A 183906 Schematic AF 3197 8 48x32x 89 RGB Drawing A 184111 Schematic Power Supply Configurations Drawing A 184245 Layout Pnl Bd 8 48x32 112 89mm 1 Phase Drawing A 184316 Layout Pnl Bd 8 48x32 112 89mm 3 Phase Drawing A 184321 System Riser Diagram Radio Drawing A 185359 Schem Sig Wiring Internal W Quick Connect PCB D...

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Summary of Contents for Galaxy AF-3190 Series

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Daktronics Galaxy AF-3190 Series, Display Manual, Page: 64 / 97

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Summary of Contents for Galaxy AF-3190 Series

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