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MAN #650553:A
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical support is available to help
you work through any questions or problems you may be having installing one of our products. Please read through the
Troubleshooting Guide. There, you will find the solution to most problems.
For additional support, please visit
. A “
Product Support
” link will be found at the bottom of the
home page.
Should you ever need to send the unit back for repairs, please call our technical support line,
(605) 332-6513, to request a Return Merchandise Authorization number.
•
Package the product in a good quality box along with plenty of packing material.
•
Ship the product by a common carrier with tracking abilities.
•
Be sure to include the RMA number on the package.
•
Include a complete description of the problem, with RMA number, your full name and address (street address
preferred), and a telephone number where you can be reached during the day.
•
Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase.
•
Send no money. We will contact you for payment.
Dakota Digital 36 Month Warranty
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and condition, be proven
defective in material or workmanship for 36 MONTHS FROM THE DATE OF PURCHASE, such defect(s) will be repaired or replaced at
Dakota
Digital’s option.
This warranty does not cover nor extend to damage to the vehicle’s systems, and does not cover diagnosis, removal or reinstallation of
the product.
This Warranty does not apply to any product or part thereof which in the opinion of the Company has been damaged through alteration,
improper installation, mishandling, misuse, neglect, or accident.
Dakota Digital assumes no responsibility for loss of time, vehicle use, owner inconvenience nor related expenses.
Dakota Digital will cover the return standard freight once the product has been evaluated for warranty consideration, however the
incoming transportation is to be covered by the owner.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied warranty of
merchantability, shall be limited to the duration of this written warranty. No person or representative is authorized to assume, for Dakota
Digital, any liability other than expressed herein in connection with the sale of this product.
