Troubleshooting guide.
Problem Possible
cause
Solution
Clock will not light up
Red wire does not have
Connect to a location that has power
power.
when the key is on.
Orange wire does not have
Connect to a location that has power
power.
all
of
the
time.
Black wire is not getting
Connect ground to a different location.
a
good
ground.
Power is reversed.
Connect black to negative ground, red and
orange
to
+12V
power.
Clock
is
damaged.
Return
clock for repair. (see instructions)
Clock will not turn off when
The red and orange wires
Connect the red to switched power, the
the key is off.
are reversed.
orange to constant power.
Clock lights up, but does
Loose connection on orange
Reconnect orange wire.
not read correctly.
power wire.
Poor ground connection.
Move ground to different location
Time is not set.
Set time. (see instructions)
Clock
is
damaged.
Return
clock for repair. (see instructions)
Clock will not keep time.
Orange wire does not have
Connect to a location that has power when
constant power.
the key is on or off.
Loose connection on orange
Reconnect orange wire.
power
wire.
Poor ground connection.
Move ground to different location
Clock will not dim.
Blue wire is not connected
Check wiring connections.
correctly.
Clock remains dim at all
Blue wire is getting power
Connect blue wire to location that only
times.
all of the time.
has power when the headlights are on.
Battery
is
very
low.
Recharge or replace vehicle battery.
Clock is damaged.
Return clock for repair. (contact factory)
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical
consultation is available to help you work through any questions or problems you may be having installing one
of our units.
Should you ever need to send the unit back for repairs, please package the product in a good quality
box along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include a
complete description of the problem, your full name and address (street address preferred), and a telephone
number where you can be reached during the day. An authorization number for products being returned for
repair is not needed. Do not send any money. We will bill you for the repair charges. Any returns for warranty
work must include a copy of the dated invoice or bill of sale.
