Answering Calls ringing on your phone:
When your phone is ringing simply pick up the receiver or press the Speaker button to answer the call.
Intercom and Transfers (Transfer videos are available to watch over and over again at
, under Videos)
This intercom feature allows you to make an announcement to another extension without requiring the other party to
pick up the handset. The message will be played via the other phone’s speaker. The audio is two way, and the called
party can respond immediately without picking up the handset.
1. Lift handset
2. Dial *99 + your party's extension number, Press Dial or Send
Transferring a call to a co-worker: (Blind transfer)
1. Answer the call, press the Transfer key(on the phone)
2. Enter the number you want the call to be transferred to and press the “Dial or Send” button on the
display
Transferring a call to a co-worker: (Attended transfer)
1. Answer the call, press hold transfer key, Consultative should appear checked, press select, enter
extension and press “Dial or Send” send
2. Ask if the person wants the call, if Yes, press Transfer and Hang-up
3. If No, Press Cancel and caller will be back on the line
4. Hang-up the handset
Transferring a call to a co-workers VOICE MAIL:
1. Press transfer key on display
2. Dial *40 + the extension number and “Dial or Send”
3. Press Transfer when it appears, then Hang up
Do Not Disturb ON/OFF To specify DND (Do Not Disturb) for a particular extension:
Press the “More” key on the display, then the “DND” Key. Repeat the process to turn it off
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