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10 Troubleshooting

Installer reference guide

26

RZASG71~Y1

Sky Air Advance-series

4P486047-1 – 2017.04

6

Never directly connect power supply cables to compressors (U,
V, W). This can result in a compressor burnout.

9.3

Checklist for yearly maintenance
of the outdoor unit

Check the following at least once a year:

▪ Outdoor unit heat exchanger.

The  heat  exchanger  of  the  outdoor  unit  can  get  blocked  up  due  to
dust,  dirt,  leaves,  etc.  It  is  recommended  to  clean  the  heat
exchanger  yearly.  A  blocked  heat  exchanger  can  lead  to  too  low
pressure or too high pressure leading to worse performance.

10

Troubleshooting

10.1

Overview: Troubleshooting

In case of problems:

▪ See 

"7.5 Error codes when performing a test run" on page 24

.

▪ See the service manual.

This  section  provides  useful  information  for  diagnosing  and
correcting  certain  problems  which  may  occur  with  the  unit.  This
troubleshooting  and  related  corrective  actions  may  only  be  carried
out by the installer or service agent.

Before troubleshooting

Carry  out  a  thorough  visual  inspection  of  the  unit  and  look  for
obvious defects such as loose connections or defective wiring.

10.2

Precautions when troubleshooting

WARNING

▪ When  carrying  out  an  inspection  on  the  switch  box  of

the unit, always make sure that the unit is disconnected
from the mains. Turn off the respective circuit breaker.

▪ When a safety device was activated, stop the unit and

find  out  why  the  safety  device  was  activated  before
resetting  it.  NEVER  bridge  safety  devices  or  change
their  values  to  a  value  other  than  the  factory  default
setting.  If  you  are  unable  to  find  the  cause  of  the
problem, call your dealer.

DANGER: RISK OF ELECTROCUTION

WARNING

Prevent  hazard  due  to  the  inadvertent  resetting  of  the
thermal  cut-out:  this  appliance  must  NOT  be  supplied
through  an  external  switching  device,  such  as  a  timer,  or
connected to a circuit that is regularly turned ON and OFF
by the utility.

DANGER: RISK OF BURNING

11

Disposal

NOTICE

Do not try to dismantle the system yourself: the dismantling
of  the  system,  treatment  of  the  refrigerant,  oil  and  other
parts  must  comply  with  applicable  legislation.  Units  must
be  treated  at  a  specialised  treatment  facility  for  reuse,
recycling and recovery.

11.1

Overview: Disposal

Typical workflow

Disposing of the system typically consists of the following stages:

1

Pumping down the system.

2

Bringing the system to a specialized treatment facility.

INFORMATION

For more details, see the service manual.

11.2

About pump down

The  unit  is  equipped  with  an  automatic  pump  down  function,  with
which you can collect all refrigerant from the system into the outdoor
unit.

NOTICE

The outdoor unit is equipped with a low pressure switch or
a low pressure sensor to protect the compressor by turning
it OFF. NEVER short-circuit the low pressure switch during
pump down operation.

11.3

To pump down

DANGER: RISK OF EXPLOSION

Pump  down  –  Refrigerant  leakage.

  If  you  want  to  pump

down the system, and there is a leakage in the refrigerant
circuit:

▪ Do NOT use the unit's automatic pump down function,

with  which  you  can  collect  all  refrigerant  from  the
system  into  the  outdoor  unit. 

Possible  consequence:

Self-combustion  and  explosion  of  the  compressor
because of air going into the operating compressor.

▪ Use  a  separate  recovery  system  so  that  the  unit's

compressor does NOT have to operate.

CAUTION

Do not use the unit's automatic pump down function if the
total  piping  length  exceeds  the  chargeless  length.  A
fraction of the refrigerant could be left in the circuit.

1

Turn ON the main power supply switch.

2

Make  sure  the  liquid  stop  valve  and  the  gas  stop  valve  are
open.

3

Press the pump down button (BS2) for at least 8 seconds. BS2
is located on the PCB in the outdoor unit (see wiring diagram).

Result: 

The  compressor  and  outdoor  unit  fan  start

automatically, and the indoor unit fan might start automatically.

4

±2 minutes after the compressor started, close the 

liquid stop

valve

.  If  it  is  not  closed  properly  during  compressor  operation,

the system cannot be pumped down.

5

Once  the  compressor  stops  (after  2~5  minutes),  close  the 

gas

stop valve 

within 3 minutes after the compressor has stopped.

Result: 

The  pump  down  operation  is  finished.  The  user

interface  may  display  "

"  and  the  indoor  pump  may  continue

operating. This is NOT a malfunction. Even if you press the ON
button  on  the  user  interface,  the  unit  will  NOT  start.  To  restart
the unit, turn OFF the main power supply switch and turn it ON
again.

6

Turn OFF the main power supply switch.

NOTICE

Make sure to reopen both stop valves before restarting the
unit.

Summary of Contents for Sky Air Advance Series

Page 1: ...Installer reference guide Sky Air Advance series English Installer reference guide Sky Air Advance series RZASG71M2V1B RZASG100M7V1B RZASG125M7V1B RZASG140M7V1B RZASG100M7Y1B RZASG125M7Y1B RZASG140M7Y1B ...

Page 2: ...Precautions when checking the refrigerant piping 16 6 5 3 Checking refrigerant piping Setup 16 6 5 4 To check for leaks 16 6 5 5 To perform vacuum drying 17 6 6 Charging refrigerant 17 6 6 1 About charging refrigerant 17 6 6 2 About the refrigerant 18 6 6 3 Precautions when charging refrigerant 18 6 6 4 Definitions L1 L7 H1 H2 18 6 6 5 To determine the additional refrigerant amount 18 6 6 6 To det...

Page 3: ...NOT touch the refrigerant piping water piping or internal parts during and immediately after operation It could be too hot or too cold Give it time to return to normal temperature If you must touch it wear protective gloves Do NOT touch any accidental leaking refrigerant WARNING Provide adequate measures to prevent that the unit can be used as a shelter by small animals Small animals that make con...

Page 4: ...Make sure there is no oxygen in the system Refrigerant may only be charged after performing the leak test and the vacuum drying In case re charge is required refer to the nameplate of the unit It states the type of refrigerant and necessary amount The unit is factory charged with refrigerant and depending on pipe sizes and pipe lengths some systems require additional charging of refrigerant Only u...

Page 5: ... earth leakage protector make sure it is compatible with the inverter resistant to high frequency electric noise to avoid unnecessary opening of the earth leakage protector NOTICE Precautions when laying power wiring Do not connect wiring of different thicknesses to the power terminal block slack in the power wiring may cause abnormal heat When connecting wiring which is the same thickness do as s...

Page 6: ... do and know to install the system Commissioning What to do and know to commission the system after it is installed Hand over to the user What to give and explain to the user Maintenance and service How to maintain and service the units Troubleshooting What to do in case of problems Disposal How to dispose of the system Technical data Specifications of the system Glossary Definition of terms 3 Abo...

Page 7: ...on manual of the refrigerant branch kit Demand adaptor kit SB KRP58M52 Includes the additional mounting plate EKMKSA2 Can be used for the following Low noise To lower the operation sound of the outdoor unit I demand function To limit the power consumption from the system example budget control limit power consumption during peak moments For installation instructions see the installation manual of ...

Page 8: ...ight be higher than the sound pressure level mentioned in Sound spectrum in the data book due to environmental noise and sound reflections INFORMATION The sound pressure level is less than 70 dBA In places where a mineral oil mist spray or vapour may be present in the atmosphere Plastic parts may deteriorate and fall off or cause water leakage It is NOT recommended to install the unit in the follo...

Page 9: ...ponds with the actual highest unit L1 Main piping L2 L7 Branch piping H1 Height difference between the highest indoor unit and the outdoor unit H2 Height difference between the highest and the lowest indoor unit Refrigerant branch kit Refrigerant piping material Piping material Phosphoric acid deoxidised seamless copper Piping temper grade and thickness Outer diameter Ø Temper grade Thickness t a ...

Page 10: ...win L2 L3 Limit L4 L5 Limit L6 L7 Limit L2 L4 L3 L7 Limit 10 m 6 Maximum height between indoor and outdoor Pair twin triple and double twin H1 Limit 30 m 7 Maximum height between indoors Pair N A Twin triple and double twin H2 Limit 0 5 m a Parenthesised figure represents the equivalent length Example If the system layout is as follows Then the requirements are RZASG125 Triple L2 L3 L4 H1 H2 L1 Ø ...

Page 11: ...ping Charging refrigerant Connecting the electrical wiring Finishing the outdoor installation Finishing the indoor installation INFORMATION For installation of the indoor unit mounting the indoor unit connecting the refrigerant piping to the indoor unit connecting the electrical wiring to the indoor unit see the installation manual of the indoor unit 6 2 Opening the units 6 2 1 About opening the u...

Page 12: ...e unit in order to prevent the invasion of water in the unit and to avoid the drain water dripping see the following illustration INFORMATION If necessary you can use a drain plug kit field supply to prevent drain water from dripping NOTICE If drain holes of the outdoor unit are covered by a mounting base or by floor surface raise the unit to provide a free space of more than 150 mm under the outd...

Page 13: ...ything but the designated refrigerant to get mixed into the refrigerant cycle e g air Only use R32 when adding refrigerant Only use installation tools e g manifold gauge set that are exclusively used for R32 installations to withstand the pressure and to prevent foreign materials e g mineral oils and moisture from mixing into the system Install the piping so that the flare is NOT subjected to mech...

Page 14: ...sed film on the inside of the piping This film adversely affects valves and compressors in the refrigerating system and prevents proper operation Set the nitrogen pressure to 20 kPa 0 2 bar just enough so it can be felt on the skin with a pressure reducing valve a b c d e f f a Refrigerant piping b Part to be brazed c Taping d Manual valve e Pressure reducing valve f Nitrogen Do NOT use anti oxida...

Page 15: ...door unit Piping length Keep field piping as short as possible Piping protection Protect the field piping against physical damage 1 Do the following Remove the service cover a with screw b Remove the piping intake plate c with screw d c a b d 2 Choose a piping route a b c or d a b c d 3 If you have chosen the downwards piping route Drill a 4 and remove the knockout hole b Cut out the slits c with ...

Page 16: ...sists of the following stages 1 Checking for leaks in the refrigerant piping 2 Performing vacuum drying to remove all moisture air or nitrogen from the refrigerant piping If there is a possibility of moisture being present in the refrigerant piping for example water may have entered the piping first carry out the vacuum drying procedure below until all moisture has been removed 6 5 2 Precautions w...

Page 17: ...nit is factory charged with refrigerant but in some cases the following might be necessary What When Charging additional refrigerant When the total liquid piping length is more than specified see later Completely recharging refrigerant Example When relocating the system After a leak Charging additional refrigerant Before charging additional refrigerant make sure the outdoor unit s external refrige...

Page 18: ...eak If the refrigerant leaks in the room and comes in contact with fire from a burner a heater or a cooker this may result in fire or the formation of a harmful gas Turn off any combustible heating devices ventilate the room and contact the dealer from which you purchased the unit Do not use the unit until a service person confirms that the portion from which the refrigerant leaked is repaired 6 6...

Page 19: ...2 contains fluorinated greenhouse gases Its global warming potential GWP value is 675 Do NOT vent these gases into the atmosphere When charging refrigerant always use protective gloves and safety glasses CAUTION To avoid compressor breakdown do NOT charge more than the specified amount of refrigerant Prerequisite Before charging refrigerant make sure the refrigerant piping is connected and checked...

Page 20: ...efrigerant charge in the system expressed as tonnes CO2 equivalent is used to determine the maintenance intervals Follow the applicable legislation Formula to calculate the greenhouse gas emissions GWP value of the refrigerant Total refrigerant charge in kg 1000 2 Fix the label on the inside of the outdoor unit There is a dedicated place for it on the wiring diagram label 6 7 Connecting the electr...

Page 21: ...able legislation Interconnection cables Minimum cable section of 2 5 mm and applicable for 230 V Recommended field fuse 20 A 25 A 32 A 16 A 20 A Earth leakage circuit breaker Must comply with applicable legislation a MCA Minimum circuit ampacity Stated values are maximum values see electrical data of combination with indoor units for exact values 6 7 6 To connect the electrical wiring on the outdo...

Page 22: ...he frame When cables are routed from the unit a protection sleeve for the conduits PG insertions can be inserted at the knockout hole When you do not use a wire conduit protect the wires with vinyl tubes to prevent the edge of the knockout hole from cutting the wires a b c d e A B A Inside of the outdoor unit B Outside of the outdoor unit a Wire b Bush c Nut d Frame e Hose 6 Reattach the service c...

Page 23: ... heat up the compressor oil to avoid oil shortage and compressor breakdown during startup NOTICE NEVER operate the unit without thermistors and or pressure sensors switches Burning of the compressor might result NOTICE Do NOT operate the unit until the refrigerant piping is complete when operated this way the compressor will break NOTICE Cooling operation mode Perform the test run in cooling opera...

Page 24: ...rvice cover to prevent electric shocks 3 Turn ON power for at least 6 hours before starting operation to protect the compressor 4 On the user interface set the unit to cooling operation mode 2 Start the test run Action Result 1 Go to the home menu Cool Set to 28 C 2 Press at least 4 seconds The Service Settings menu is displayed Action Result 3 Select Test Operation Return Setting Service Settings...

Page 25: ...g the unit 9 Maintenance and service NOTICE Maintenance must be done by an authorised installer or service agent We recommend to do maintenance at least once a year However applicable legislation might require shorter maintenance intervals NOTICE In Europe the greenhouse gas emissions of the total refrigerant charge in the system expressed as tonnes CO2 equivalent is used to determine the maintena...

Page 26: ...ty for reuse recycling and recovery 11 1 Overview Disposal Typical workflow Disposing of the system typically consists of the following stages 1 Pumping down the system 2 Bringing the system to a specialized treatment facility INFORMATION For more details see the service manual 11 2 About pump down The unit is equipped with an automatic pump down function with which you can collect all refrigerant...

Page 27: ... row of units A E a b c d e eB eD a b c d e eB eD A B C D E B HU HD H B 100 A B C 250 100 100 B E 100 1000 500 A B C E 250 150 150 1000 500 D 500 D E 500 1000 500 B D 100 500 B D E 1 2 1 HB HD HB HU 250 750 1000 500 HU HB HU 250 1000 1000 500 HB HU HB HD HD HU 100 1000 1000 500 HU HD HU 200 1000 1000 500 HD HU A B C 250 300 1000 A B C E 250 300 1000 1000 500 D 1000 D E 1000 1000 500 B D HD HU 300 ...

Page 28: ...he upper unit high enough above the lower unit to prevent ice buildup at the upper unit s bottom plate B1 B2 B1 If there is no danger of drainage dripping and freezing between the upper and lower units B2 Then it is not required to install a roof but seal the gap between the upper and lower units to prevent discharged air from flowing back to the suction side through the bottom of the unit 12 3 Pi...

Page 29: ...tective devices S1PH S1PLand Q1E 3 Refer to the combination table and the option manual for how to connect the wiring to X6A X28A and X77A 4 Colours BLK black RED red BLU blue WHT white GRN green 4 Legend English Translation Legend Legend Field supply Field supply Optional Optional Part n Part n Description Description A1P Printed circuit board main A2P Printed circuit board noise filter BS1 BS3 A...

Page 30: ...plicable for a certain product or domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application explaining how to install configure and maintain it Operation manual Instruction manual specified for a certain product or application explaining how to operate it Mainten...

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Page 32: ...4P486047 1 2017 04 Copyright 2017 Daikin ...

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