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8 Troubleshooting
Installation and operation manual
28
REYQ8~20+REMQ5T7Y1B
VRV IV system air conditioner
4P353996-1E – 2018.04
Note:
During the test operation, it is not possible to stop the unit
operation from a user interface. To abort the operation, press BS3.
The unit will stop after ±30 seconds.
5
Check the test operation results on the outdoor unit 7‑segment
display.
Completion
Description
Normal completion No indication on the 7‑segment display (idle).
Abnormal
completion
Indication of malfunction code on the
7‑segment display.
Refer to
"7.5 Correcting after abnormal
completion of the test run" on page 28
to take
actions for correcting the abnormality. When
the test operation is fully completed, normal
operation will be possible after 5 minutes.
7.5
Correcting after abnormal
completion of the test run
The test operation is only completed if there is no malfunction code
displayed on the user interface or outdoor unit 7‑segment display. In
case of a displayed malfunction code, perform correcting actions as
explained in the malfunction code table. Carry out the test operation
again and confirm that the abnormality is properly corrected.
INFORMATION
Refer to the installation manual of the indoor unit for
detailed malfunction codes related to indoor units.
8
Troubleshooting
8.1
Solving problems based on error
codes
In case of a displayed malfunction code, perform correcting actions
as explained in the malfunction code table.
After correcting the abnormality, press BS3 to reset the malfunction
code and retry operation.
The malfunction code which is displayed on the outdoor unit will
indicate a main malfunction code and a sub code. The sub code
indicates more detailed information about the malfunction code. The
malfunction code will be displayed intermittent.
Example:
Code
Example
Main code
Sub code
With an interval of 1 second, the display will switch between main
code and sub code.
8.2
Error codes: Overview
Main code
Sub code
Cause
Solution
Master
Slave 1
Slave 2
High pressure switch was activated
(S1PH, S2PH) – main PCB (X2A,
X3A)
Check stop valve situation or
abnormalities in (field) piping or airflow
over air cooled coil.
▪ Refrigerant overcharge
▪ Stop valve closed
▪ Check refrigerant recharge
unit.
▪ Open stop valves
Stop valve closed (liquid)
Open liquid stop valve.
▪ Refrigerant overcharge
▪ Stop valve closed
▪ Check refrigerant recharge
unit.
▪ Open stop valves.
Low pressure malfunction:
▪ Stop valve closed
▪ Refrigerant shortage
▪ Indoor unit malfunction
▪ Open stop valves.
▪ Check refrigerant recharge
unit.
▪ Check the user interface's display or
transmission wiring between the
outdoor unit and the indoor unit.
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