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English
FAQs
Please check the following before contacting the place of purchase.
Troubleshooting
Q: The dust/PM2.5 sensor seems to have poor sensitivity...
A:
Perform periodic cleaning of the dust/PM2.5 sensor as dirt on its lens can lead to
poor sensitivity.
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In addition, the response time of the dust/PM2.5 sensor depends on room size.
Make adjustments in accordance with the procedure for setting dust/PM2.5 sensor
sensitivity.
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The responsiveness of the dust/PM2.5 sensor may be poor during FAN setting
“Turbo” or when airflow is high in AUTO FAN MODE.
The strong airflow causes dust to be drawn into the air inlet before it can be
detected by the dust/PM2.5 sensor. This is normal (not a malfunction).
Dust/PM2.5 sensor
Q: Can the dust collection filter be cleaned?
A:
No. Do not attempt to clean it with a vacuum cleaner or water.
(Reduced performance of the dust collection filter may result)
Replace it if dirt buildup is severe.
Q: The dust collection filter easily turns black...
A:
The blackening does not affect dust collection performance. However, it can be
replaced if it is an issue.
Q: Can the deodorising filter be cleaned with water? Or should it be replaced?
A:
It cannot be cleaned with water.
(If water is used, the part will lose its shape and become unusable.)
If you have inadvertently washed it with water, contact the place of purchase.
Remove the deodorising filter unit from the main unit and vacuum off dust with a
vacuum cleaner.
It is not necessary to replace the filter.
If odour becomes an issue, leave the part in a shaded, breezy area. (about
1 day)
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