General Problem Symptoms and Check Items
SiSG121917E
103
Part 6 Service Diagnosis
1. General Problem Symptoms and Check Items
Symptom
Check Item
Details
Reference Page
None of the units operates.
Check the power supply.
Check if the rated voltage is supplied.
—
Check the types of the indoor units.
Check if the indoor unit type is compatible
with the outdoor unit.
—
Check the outdoor temperature.
Cooling operation is not available when the
outdoor temperature is out of the operation
limit. Check the reference page for the
operation limit.
Diagnose with remote controller
indication
—
Check the remote controller
addresses.
Check if address settings for the remote
controller and indoor unit are correct.
Operation sometimes stops. Check the power supply.
A power failure of 2 to 10 cycles can stop air
conditioner operation. (Operation lamp OFF)
—
Check the outdoor temperature.
Cooling operation is not available when the
outdoor temperature is out of the operation
limit. Check the reference page for the
operation limit.
Diagnose with remote controller
indication.
—
Some indoor units do not
operate.
Check the type of the indoor units.
Check if the indoor unit type is compatible
with the outdoor unit.
—
Diagnose with remote controller
indication
—
Units operate but do not
cool.
Check for wiring and piping errors in
the connection between the indoor
and outdoor units.
Check the wiring and piping.
Conduct the wiring error check.
—
Check for thermistor detection errors.
Check if the thermistor is mounted securely.
—
Check for faulty operation of the
electronic expansion valve.
Set all the units to cooling operation, and
compare the temperatures of the liquid pipes
to see if the each electronic expansion valve
works.
—
Diagnose with remote controller
indication.
—
Diagnose by service port pressure
and operating current.
Check for refrigerant shortage.
Large operating noise and
vibrations
Check the output voltage of the power
module.
—
Check the power module.
—
—
Check the installation condition.
Check if the required spaces for installation
(specified in the installation manual) are
provided.
—