8
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Troubleshooting
User reference guide
44
E120B
R32 Split series – Domestic hot water tank
4P680076-1A – 2022.11
8.3 Symptom: The water at the tap is too cold
Possible cause
Corrective action
You ran out of domestic hot water
because of unusually high consumption.
If you immediately need domestic hot
water, activate the DHW tank
Powerful operation
. However, this
consumes extra energy. See
"5.6.6 Using DHW powerful
operation"
If the problems recurs daily, do one of
the following:
▪
Increase the DHW tank temperature
preset value. See
25].
▪
Adjust the DHW tank temperature
schedule.
Example:
Program to
additionally heat up the DHW tank to
a preset value (
Eco setpoint
=
lower tank temperature) during the
day.
See
25] and
The desired DHW tank temperature is
too low.
8.4 Symptom: Heat pump failure
When the heat pump fails to operate, the booster heater can serve as an
emergency heater. It then takes over the heat load either automatically or by
manual interaction.
▪
When
Emergency
is set to
Automatic
and a heat pump failure occurs, the
booster heater in the tank automatically takes over the domestic hot water
production.
▪
When
Emergency
is set to
Manual
and a heat pump failure occurs, the
domestic hot water heating stops.
To manually recover it via the user interface, go to the
Malfunctioning
main
menu screen and confirm whether the booster heater can take over the heat
load or not.
When the heat pump fails, or
will appear on the user interface.
Possible cause
Corrective action
Heat pump is damaged.
"8.1 To display the help text in case
43].
INFORMATION
When the booster heater takes over the heat load, electricity consumption will be
considerably higher.
Summary of Contents for EKHWET120B V3 Series
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