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About this document

User reference guide

5

EABH/X16DF6V(7)+9W(7) + EAVH/X16S(U)18+23DA6V(7)+9W(7)
Daikin Altherma 3 H F+W
4P556071-1C – 2021.09

Breadcrumbs

Breadcrumbs  (example: 

[4.3]

)  help  you  to  locate  where  you  are  in  the  menu

structure of the user interface.

1

To 

enable

 the breadcrumbs: In the home screen or main menu

screen, press the help button. The breadcrumbs appear in the
top left corner of the screen.

2

To 

disable

 the breadcrumbs: Press the help button again.

This document also mentions these breadcrumbs. 

Example:

1

Go to 

[4.3]

: 

Space heating/cooling

 > 

Operation

range

.

This means:

1

Starting from the home screen, turn the left dial and go to

Space heating/cooling

.

4

Space heating/cooling

2

Press the left dial to enter the submenu.

3

Turn the left dial and go to 

Operation range

.

Operation range

4.3

4

Press the left dial to enter the submenu.

1.1 Meaning of warnings and symbols

DANGER

Indicates a situation that results in death or serious injury.

DANGER: RISK OF ELECTROCUTION

Indicates a situation that could result in electrocution.

DANGER: RISK OF BURNING/SCALDING

Indicates a situation that could result in burning/scalding because of extreme hot or
cold temperatures.

DANGER: RISK OF EXPLOSION

Indicates a situation that could result in explosion.

WARNING

Indicates a situation that could result in death or serious injury.

Summary of Contents for Daikin Altherma 3 H F+W

Page 1: ...Altherma 3 H F W EABH16DF6V 7 EABH16DF9W 7 EABX16DF6V 7 EABX16DF9W 7 EAVH16S18DA6V 7 EAVH16S23DA6V 7 EAVH16S18DA9W 7 EAVH16S23DA9W 7 EAVX16S18DA6V 7 EAVX16S23DA6V 7 EAVX16S18DA9W 7 EAVX16S23DA9W 7 EAVH16SU18DA6V 7 EAVH16SU23DA6V 7 ...

Page 2: ...de 25 4 5 4 Scheduled reheat mode 25 4 5 5 To change the domestic hot water temperature 26 4 5 6 Using DHW powerful operation 26 4 6 Advanced usage 27 4 6 1 Using quiet mode 28 4 6 2 Using holiday mode 29 4 6 3 Reading out information 29 4 6 4 To configure time and date 30 4 7 Preset values and schedules 30 4 7 1 Using preset values 30 4 7 2 Setting the energy prices 31 4 7 3 Using and programming...

Page 3: ...ble of contents User reference guide 3 EABH X16DF6V 7 9W 7 EAVH X16S U 18 23DA6V 7 9W 7 Daikin Altherma 3 H F W 4P556071 1C 2021 09 8 Relocation 55 8 1 Overview Relocation 55 9 Disposal 56 10 Glossary 57 ...

Page 4: ...r in the box of the indoor unit User reference guide Detailed step by step instructions and background information for basic and advanced usage Format Digital files on http www daikineurope com support and manuals product information Installation manual Outdoor unit Installation instructions Format Paper in the box of the outdoor unit Installation manual Indoor unit Installation instructions Forma...

Page 5: ...range This means 1 Starting from the home screen turn the left dial and go to Space heating cooling 4 Space heating cooling 2 Press the left dial to enter the submenu 3 Turn the left dial and go to Operation range Operation range 4 3 4 Press the left dial to enter the submenu 1 1 Meaning of warnings and symbols DANGER Indicates a situation that results in death or serious injury DANGER RISK OF ELE...

Page 6: ... on the unit Symbol Explanation Before installation read the installation and operation manual and the wiring instruction sheet Before performing maintenance and service tasks read the service manual For more information see the installer and user reference guide The unit contains rotating parts Be careful when servicing or inspecting the unit Symbols used in the documentation Symbol Explanation I...

Page 7: ...s with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children SHALL NOT play with the appliance Cleaning and user maintenance SHALL NOT be made by children without supervision WARNING To prevent electrical shocks or fire Do NOT r...

Page 8: ...tteries may NOT be mixed with unsorted household waste If a chemical symbol is printed beneath the symbol this chemical symbol means that the battery contains a heavy metal above a certain concentration Possible chemical symbols are Pb lead 0 004 Waste batteries MUST be treated at a specialised treatment facility for reuse By ensuring waste batteries are disposed of correctly you will help to prev...

Page 9: ...evices ventilate the room and contact the dealer where you purchased the unit Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired WARNING Air purging heat emitters or collectors Before you purge air from heat emitters or collectors check if or is displayed on the home screen of the user interface If not you can purge air immediately...

Page 10: ...y applicable in case of reversible models 3 1 Components in a typical system layout d a b c e f g B C A A Main zone Example Living room B Additional zone Example Bedroom C Technical room Example Garage a Outdoor unit heat pump b Indoor unit heat pump c Domestic hot water DHW tank d User interface of the indoor unit e User interface used as room thermostat f Underfloor heating g Radiators heat pump...

Page 11: ...us indicator light up or blink to show the operating mode of the unit LED Mode Description Blinking blue Standby The unit is not in operation Continuous blue Operation The unit is in operation Blinking red Malfunction A malfunction occurred See 7 1 To display the help text in case of a malfunction 452 for more information LCD screen The LCD screen has a sleeping function After 15 min of non intera...

Page 12: ...o a submenu b Back button Press to go back 1 step in the menu structure c Home button Press to go back to the home screen d Help button Press to show a help text related to the current page if available e Right dial The LCD shows an arc on the right side of the display when you can use the right dial Turn then press the right dial Change a value or setting shown at the right side of the screen Tur...

Page 13: ...the button to go back to the home screen You see an overview of the unit configuration and the room and setpoint temperatures Only symbols applicable for your configuration are visible on the home screen 6 1 6 bar 18 Feb 2018 22 19 55 45 21 35 f i j h g e d a b c Possible actions on this screen Go through the list of the main menu Go to the main menu screen Enable disable breadcrumbs Item Descript...

Page 14: ...werful d Disinfection mode active Powerful operation active Date time e Current date and time Holiday f Holiday mode active Main zone g3 g1 g4 g2 g1 Heat emitter type Underfloor heating Fancoil unit Radiator g2 Leaving water temperature setpoint g3 Room thermostat type Daikin user interface used as room thermostat External control Hidden Leaving water temperature control g4 Measured room temperatu...

Page 15: ...ning Restriction Only displayed if a malfunction occurs See 7 1 To display the help text in case of a malfunction 452 for more information 1 Room Restriction Only displayed if a room thermostat is connected to the indoor unit Set the room temperature 2 Main zone Shows the applicable symbol for your main zone emitter type Set the leaving water temperature for the main zone 3 Additional zone Restric...

Page 16: ...Change the active user profile C Operation Turn heating cooling functionality and domestic hot water preparation on or off 4 2 3 Setpoint screen The setpoint screen is displayed for screens describing system components that need a setpoint value Examples 1 Room temperature screen 21 C 1 Room 2 Main zone screen 35 C 2 Main zone 3 Additional zone screen 45 C 3 Additional zone 5 Tank temperature scre...

Page 17: ... screen with values Example a b c a b c 7 2 1 Time date Hours 11 30 Minutes a Settings b Values c Selected setting and value Possible actions on this screen Go through the list of settings Change the value Go to the next setting Confirm changes and proceed 4 3 Turning operation ON or OFF 4 3 1 Visual indication Certain functionalities of the unit can be enabled or disabled separately If a function...

Page 18: ...rol 1 Go to C 1 Operation Room Operation Room Space heating cooling On On C 1 2 Set operation to On or Off Space heating cooling operation NOTICE Room frost protection Even if you turn OFF space heating cooling operation C 2 Operation Space heating cooling room frost protection operation if enabled can still activate However for leaving water temperature control and external room thermostat contro...

Page 19: ...ing cooling control 4 4 1 About space heating cooling control Controlling space heating cooling typically consists of the following stages 1 Setting the space operation mode 2 Controlling the temperature Depending on the system layout and installer configuration you use a different temperature control Room thermostat control Leaving water temperature control External room thermostat control 4 4 2 ...

Page 20: ...ration the status indicator will show a blue pulsation with an interval of approximately 5 seconds While the unit is in operation the status indicator will light up blue constantly To set the space operation mode 1 Go to 4 1 Space heating cooling Operation mode 2 Select one of the following options Heating Only heating mode Cooling Only cooling mode Automatic The operation mode changes automatical...

Page 21: ... temperature control you are using 6 1 6 bar 22 19 55 21 35 45 a2 a1 b 18 Feb 2018 a1 Heat emitter of the main zone in this example Underfloor heating a2 Heat emitter of the additional zone in this example Radiator If no icon is displayed there is no additional zone b Room thermostat type of the main zone If b Then the temperature control is Main zone Additional zone if any Room thermostat control...

Page 22: ... action occurs You can avoid scheduled behaviour by temporarily turning off scheduling To turn off room temperature scheduling 1 Go to 1 1 Room Schedule 2 Select No 4 4 5 To change the desired leaving water temperature INFORMATION The leaving water is the water that is sent to the heat emitters The desired leaving water temperature is set by your installer in accordance with the heat emitter type ...

Page 23: ...uling 1 Go to one of the following 2 1 Main zone Schedule 3 1 Additional zone Schedule 2 Select No To enable weather dependent operation for the leaving water temperature See Weather dependent operation 4 5 Domestic hot water control 4 5 1 About domestic hot water control Depending on the DHW tank mode installer setting you use a different domestic hot water control Reheat only Schedule reheat Sch...

Page 24: ... start up of the disinfection function to preheat the tank To determine which domestic hot water mode you are using method 1 Check the installer settings table filled in by the installer To determine which domestic hot water mode you are using method 2 1 Go to 5 Tank 2 Check which items are displayed 5 1 5 2 5 3 5 4 5 5 Eco setpoint Schedule Reheat setpoint Comfort setpoint Powerful operation If i...

Page 25: ... 00 00 07 00 50 C 15 C 40 C 14 00 21 00 1 2 3 4 5 Tt Tt DHW tank temperature t Time Initially the DHW tank temperature is the same as the temperature of the domestic water entering the DHW tank example 15 C At 00 00 the DHW tank is programmed to heat up the water to a preset value example Comfort 60 C During the morning you consume hot water and the DHW tank temperature decreases At 14 00 the DHW ...

Page 26: ...domestic hot water temperature In other modes you can only view the setpoint screen but not modify it Instead you can modify the settings for the Comfort setpoint 5 2 Eco setpoint 5 3 and Reheat setpoint 5 4 4 5 6 Using DHW powerful operation About powerful operation Powerful operation allows the domestic hot water to be heated by the backup heater or booster heater Use this mode on days when ther...

Page 27: ...tion frequent and long space heating cooling interruptions will happen 4 6 Advanced usage The amount of information you can read out and edit in the menu structure depends on your user permission level User Standard mode Advanced user You can read out and edit more information To change the user permission level You can change the user permission level as follows 1 Go to B User profile User profil...

Page 28: ...o use quiet mode 1 Go to 7 4 1 User settings Quiet Activation 2 Do one of the following If you want to Then Completely deactivate quiet mode Select Off Manually activate a quiet mode level Select the applicable quiet mode level Example Most quiet Use and program a quiet mode schedule Select Automatic Go to 7 4 2 Schedule and program the schedule For more information about scheduling see 4 7 4 Sche...

Page 29: ... 1 Setting the starting date and ending date of your holiday 2 Activating the holiday mode To check if holiday mode is activated and or running If is displayed on the home screen holiday mode is active To configure the holiday 1 Activate the holiday mode Go to 7 3 1 User settings Holiday Activation Activation Till 7 3 1 From Select On 2 Set the first day of your holiday Go to 7 3 2 From Select a d...

Page 30: ...ate 1 Go to 7 2 User settings Time date 4 7 Preset values and schedules 4 7 1 Using preset values About preset values For some settings in the system you can define preset values You only need to set these values one time then reuse the values in other screens such as the scheduling screen If you later want to change the value you only have to do it in one place Possible preset values You can set ...

Page 31: ...level you can use the following system defined preset values Quiet More quiet Most quiet 4 7 2 Setting the energy prices In the system you can set the following energy prices a fixed gas price 3 electricity price levels a weekly schedule timer for electricity prices Example How to set the energy prices on the user interface Price Value in breadcrumb Fuel 5 3 euro cents kWh 7 6 5 3 Electricity 12 e...

Page 32: ...ugh the running cost can increase the total operation cost taking into account the reimbursement will be optimized NOTICE Make sure to modify the setting of the energy prices at the end of the incentive period To set the gas price in case of an incentive per kWh renewable energy Calculate the value for the gas price with the following formula Actual gas price Incentive kWh 0 9 For the procedure to...

Page 33: ... for a specific control The system contains some predefined schedules You can Consult which schedule is currently selected Schedule Control in Possible schedules 434 Select another schedule if needed To select which schedule you currently want to use 433 Program your own schedules if the predefined schedules are not satisfactory The actions you can program are control specific Possible actions in ...

Page 34: ...emperature in heating mode Predefined schedules 3 Activation screen 1 1 Schedule Possible actions Temperatures within range 1 3 Room Cooling schedule Schedule for the desired room temperature in cooling mode Predefined schedules 1 Activation screen 1 1 Schedule Possible actions Temperatures within range 2 2 Main zone Heating schedule Schedule for the desired leaving water temperature for the main ...

Page 35: ...emperature for your normal domestic hot water needs Predefined schedules 1 Activation screen Not applicable This schedule is automatically activated if the DHW mode is one of the following Schedule only Schedule reheat Possible actions Comfort When to start heating the tank to the user defined preset value 5 2 Comfort setpoint Eco When to start heating the tank to the user defined preset value 5 3...

Page 36: ...d On Booster heater operation allowed 4 7 4 Schedule screen Example This example shows how to set a room temperature schedule in heating mode for the main zone INFORMATION The procedures to program other schedules are similar To program the schedule overview Example You want to program the following schedule Mon Sat Wed Fri Thu Tue Sun User defined 1 Prerequisite The room temperature schedule is o...

Page 37: ...le Mon Sat Wed Fri Thu Tue Sun User defined 1 2 Select Delete Delete Rename Select 3 Select OK to confirm To clear the content of a day schedule 1 Select the day of which you want to clear the content For example Friday Mon Sat Wed Fri Thu Tue Sun User defined 1 C 2 Select Delete Delete Edit Copy 3 Select OK to confirm To program the schedule for Monday 1 Select Monday Mon Sat Wed Fri Thu Tue Sun ...

Page 38: ...te To clear an action set its time as the time of the previous action 4 Confirm the changes Result The schedule for Monday is defined The value of the last action is valid until the next programmed action In this example Monday is the first day you programmed Thus the last programmed action is valid up to the first action of next Monday To copy the schedule to the other weekdays 1 Select Monday Mo...

Page 39: ...epeat this action for all other weekdays Mon Sat Wed Fri Thu Tue Sun User defined 1 C To program the schedule for Saturday and copy it to Sunday 1 Select Saturday 2 Select Edit 3 Use the left dial to select an entry and edit the entry with the right dial 0 8 00 23 00 21 C 18 C 12 24 Sat 4 Confirm the changes 5 Select Saturday 6 Select Copy 7 Select Sunday 8 Select Paste Result Mon Sat Wed Fri Thu ...

Page 40: ...work in a 3 shift system you can do the following 1 Program 3 room temperature schedules and give them appropriate names Example EarlyShift DayShift and LateShift 2 Select the schedule that you currently want to use 4 8 Weather dependent curve 4 8 1 What is a weather dependent curve Weather dependent operation The unit operates weather dependent if the desired leaving water or tank temperature is ...

Page 41: ...er or user Types of weather dependent curve There are 2 types of weather dependent curves 2 points curve Slope offset curve Which type of curve you use to make adjustments depends on your personal preference See 4 8 4 Using weather dependent curves 443 Availability The weather dependent curve is available for Main zone Heating Main zone Cooling Additional zone Heating Additional zone Cooling Tank ...

Page 42: ... Slope and offset Define the weather dependent curve by its slope and offset Change the slope to differently increase or decrease the temperature of the leaving water for different ambient temperatures For example if leaving water temperature is in general fine but at low ambient temperatures too cold raise the slope so that leaving water temperature is heated increasingly more at decreasingly low...

Page 43: ...ode Go to setpoint mode Set the setpoint mode to Main zone Heating 2 4 Main zone Setpoint mode WD heating fixed cooling OR Weather dependent Main zone Cooling 2 4 Main zone Setpoint mode Weather dependent Additional zone Heating 3 4 Additional zone Setpoint mode WD heating fixed cooling OR Weather dependent Additional zone Cooling 3 4 Additional zone Setpoint mode Weather dependent Tank 5 B Tank S...

Page 44: ...er than the set maximum and minimum setpoints for that zone or for the tank When the maximum or minimum setpoint is reached the curve flattens out To fine tune the weather dependent curve slope offset curve The following table describes how to fine tune the weather dependent curve of a zone or tank You feel Fine tune with slope and offset At regular outdoor temperatures At cold outdoor temperature...

Page 45: ... 7 EAVH X16S U 18 23DA6V 7 9W 7 Daikin Altherma 3 H F W 4P556071 1C 2021 09 You feel Fine tune with setpoints At regular outdoor temperatures At cold outdoor temperatures Y2 a Y1 a X1 a X2 a Cold Hot Hot OK Hot Cold Hot Hot a See 4 8 2 2 points curve 441 ...

Page 46: ...hedule 7 User settings Language Time date Holiday Quiet Electricity price Gas price 8 Information Energy data Malfunction history Dealer information Sensors Actuators Operation modes About Connection status B User profile C Operation Room Space heating cooling Tank 1 4 Antifrost Activation Room setpoint 1 5 Setpoint range Heating minimum Heating maximum Cooling minimum Cooling maximum 7 2 Time dat...

Page 47: ... Emergency 9 5 Number of zones 4 4 Backup heater Voltage 9 3 2 Configuration 9 3 3 Capacity step 1 9 3 4 Additional capacity step 2 9 3 5 if applicable Main zone Emitter type 2 7 Control 2 9 Setpoint mode 2 4 Schedule 2 1 Additional zone only if 4 4 1 Emitter type 3 7 Control read only 3 9 Setpoint mode 3 4 Schedule 3 1 Tank Heat up mode 5 6 Comfort setpoint 5 2 Eco setpoint 5 3 Reheat setpoint 5 ...

Page 48: ...4 Operation User reference guide 48 EABH X16DF6V 7 9W 7 EAVH X16S U 18 23DA6V 7 9W 7 Daikin Altherma 3 H F W 4P556071 1C 2021 09 Setting Fill in Information Dealer information 8 3 ...

Page 49: ...arty or when you are leaving for a couple of hours For longer periods You can use the holiday mode Tips about leaving water temperature In heating mode a lower desired leaving water temperature results in lower energy consumption and better performance In cooling the opposite is valid Set the desired leaving water temperature in accordance with the heat emitter type Example Underfloor heating is d...

Page 50: ...s GWP value of the refrigerant total refrigerant charge in kg 1000 Please contact your installer for more information WARNING FLAMMABLE MATERIAL The refrigerant inside this unit is mildly flammable WARNING The appliance shall be stored in a room without continuously operating ignition sources example open flames an operating gas appliance or an operating electric heater WARNING Do NOT pierce or bu...

Page 51: ...e and service User reference guide 51 EABH X16DF6V 7 9W 7 EAVH X16S U 18 23DA6V 7 9W 7 Daikin Altherma 3 H F W 4P556071 1C 2021 09 6 2 To find the contact helpdesk number 1 Go to 8 3 Information Dealer information ...

Page 52: ...short description of the error and the error code is displayed on the screen 2 Press in the error screen Result A long description of the error is displayed on the screen 7 2 To check the malfunction history Conditions The user permission level is set to advanced end user 1 Go to 8 2 Information Malfunction history You see a list of the most recent malfunctions 7 3 Symptom You are feeling too cold...

Page 53: ... Using preset values 430 Adjust the DHW tank temperature schedule Example Program to additionally heat up the DHW tank to a preset value Eco setpoint lower tank temperature during the day See 4 7 3 Using and programming schedules 4 33 and 4 7 4 Schedule screen Example 436 The desired DHW tank temperature is too low 7 5 Symptom Heat pump failure When the heat pump fails to operate the backup heater...

Page 54: ...y the installer 1 Perform hydraulic balancing to assure that the flow is correctly distributed between the emitters 2 If hydraulic balancing is not sufficient change the pump limitation settings 9 0D and 9 0E if applicable Various malfunctions Check if or is displayed on the home screen of the user interface See 7 1 To display the help text in case of a malfunction 452 for more information about t...

Page 55: ...V 7 9W 7 EAVH X16S U 18 23DA6V 7 9W 7 Daikin Altherma 3 H F W 4P556071 1C 2021 09 8 Relocation 8 1 Overview Relocation If you want to relocate parts of your system contact your installer You can find the contact helpdesk number via the user interface ...

Page 56: ...ma 3 H F W 4P556071 1C 2021 09 9 Disposal NOTICE Do NOT try to dismantle the system yourself dismantling of the system treatment of the refrigerant oil and other parts MUST comply with applicable legislation Units MUST be treated at a specialised treatment facility for reuse recycling and recovery ...

Page 57: ...roduct or domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application explaining how to install configure and maintain it Operation manual Instruction manual specified for a certain product or application explaining how to operate it Accessories Labels manuals info...

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Page 60: ...4P556071 1C 2021 09 Copyright 2018 Daikin Verantwortung für Energie und Umwelt ...

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