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Page 12

User, Installations and Maintenance Manual

4.2  Technical characteristics

Modello

EKHHE200CV37 EKHHE260CV37 EKHHE200PCV37EKHHE260PCV37 

U.m.

General data

Voltage suplie

230Vac-50Hz

-

Tank water content - Vnom

192

250

187

247

dm

3

Maximum inlet water pressure

0.7

0.7

0.7

0.7

MPa

Empty weight

85

97

96

106

kg

Operating weight

277

347

283

353

kg

Dimensions (

f

xh)

621 x 1607

621 x 1892

621 x 1607

621 x 1892

mm

Max. Hot water temperature with heat pump

62

62

62

62

°C

Max. Hot water temperature with additional 

electric heater

75

75

75

75

°C

Tank

Material

Enameled steel

-

Cathodic protection

Mg rod anode

-

Insulating type

Polyurethane

-

Insulation thickness

50

50

50

50

mm

Heat pump electrical data

Average power input in heating

430

430

430

430

W

Maximum power input

530

530

530

530

W

Maximum current input

2.43

2.43

2.43

2.43

A

Electric heater electrical data

Supply voltage

230Vac-50Hz

Power input

1500

1500

1500

1500

W

Current input

6.5

6.5

6.5

6.5

A

Electrical data Heat pump + 

electric heater

Maximum power input

1960

1960

1960

1960

W

Maximum current input

8.5

8.5

8.5

8.5

A

Air circuit

Fan type

Centrifugal

-

Air volume flow rate

450

450

450

450

m

3

/h

Available external static pressure

117

117

117

117

Pa

Ducts diameter

160

160

160

160

mm

Refrigerant circuit

Compressor

Rotary

-

Refrigerant

R134a

-

Refrigerant charge

1

1

1

1

kg

Evaporator

Copper-aluminum finned coil

-

Condenser

Aluminum tube wound outside tank

-

Solar coil

Material

-

-

Enameled steel Enameled steel

-

Surface

-

-

0.72

0.72

m

2

Max pressure

-

-

1

1

MPa

Data according to EN 16147: 

2017 standard for AVERAGE 

climate (unit in ECO mode, 

Hot water setpoint = 55 ° C; 

Inlet water = 10 ° C; 

Inlet air temp = 7 ° C DB /  

6 ° C WB)

* according to European 

regulation 812/2013

Load profile

L

XL

L

XL

-

Water heating energy efficiency class *

A+

A+

A+

A+

-

Water heating energy efficiency - 

h

wh

135

138

135

138

%

COP

DHW

3.23

3.37

3.23

3.37

-

Maximum volume of mixed water at 40 °C - V

40

247

340

241

335

dm

3

Reference hot water temperature - 

θ

'

wh

52.5

53.2

52.5

53.2

°C

Rated heat output - Prated

1.339

1.249

1.339

1.249

kW

Heating up time - t

h

06:27

09:29

06:27

09:29

hh:mm

Annual electricity  consumption  - AEC

761

1210

761

1210

kWh

Stand-by power input  (P

es

)

26

28

26

28

W

Data according to EN 12102-2: 

2019 ECO mode with Inlet air 

temp  = 7 ° C DB / 6 ° C WB

Indoor sound power level

53

51

53

51

dB(A)

Outdoor sound power level

45

44

45

44

dB(A)

Summary of Contents for Altherma M HW-EKHHE-CV37

Page 1: ...EKHHE200CV37 EKHHE200PCV37 EKHHE260CV37 EKHHE260PCV37 User Installations and Maintenance Manual Domestic Hot Water Heat Pump Monobloc type ...

Page 2: ...g to the floor 15 6 3 Aeraulic connections 15 6 4 Securing and connections of this appliance 17 6 5 Hydraulic connections 17 6 6 Integration with solar thermal system only for models EKHHE200PCV37 EKHHE260PCV37 18 6 7 Electrical connections 19 6 8 Wiring diagram 21 7 DESCRIPTION OF USER INTERFACE AND OPERATION OF EQUIPMENT 22 7 1 Turning the water heater on and off and unlocking the buttons 23 7 2...

Page 3: ... not play with the appliance This appliance may be used by children 8 years of age or older and those with reduced physical sensory or mental capacity or lack of experience or knowledge if they are properly supervised or if instructions for the safe use of the appliance have been given to them and the risks involved are clear to them Children are not permitted to play with the appliance Water heat...

Page 4: ...fixing brackets provided for this purpose and adhesives are not considered to be a reliable fixing means This product is designed to be used at a maximum altitude of 2000 m Refer to description and illustrations in paragraphs 6 1 6 2 and 6 4 AERAULIC CONNECTIONS WARNINGS The simultaneous operation of an open chamber hearth e g open fireplace and the heat pump causes a dangerous negative pressure i...

Page 5: ...nnecting pipes not supplied rigid and resistant to electrolysis both at the inlet of cold water and at the outlet of hot water from the device For models that incorporate a heat exchanger solar coil the circuit must not exceed 1 0 MPa 10 bar and its temperature must not exceed 80 C Refer to description and illustrations in the Hydraulic connections paragraph 6 6 and Integration with solar thermal ...

Page 6: ...ld water open the hot water taps and then operate the drain valve of the safety device The pressure relief valve must be operated regularly to remove scale deposits and to ensure that it is not blocked The appliance is equipped with a supply cord that if damaged must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard The appliance incorporat...

Page 7: ...nmental issues uses low environmental impact technologies and materials for its products in compliance with EU WEEE standards 2012 19 EU RoHS 2011 65 EU 2 2 Disclaimer The conformity of these operating instructions with the hard ware and the software has been carefully checked Neverthe less there may be differences and no responsibility is assumed for total conformity In the interest of technical ...

Page 8: ...ading operations use a forklift or an adequate pallet truck The packed equipment can be placed horizontally and back down to facilitate undoing the anchoring screws Unpacking must done carefully so as not to damage the equip ment casing if using knives or cutters to open the cardboard packaging After removing the packaging check the integrity of the unit If in doubt do not use the unit contact aut...

Page 9: ... ATTENTION Horizontal transport is allowed only for the last km according to that indicated see Positions not allowed for transport and han dling making sure supports are positioned in such a way at the bottom of the boiler so as not to stress the upper part as it is not structural During horizontal transport the display must face upwards Position allowed only for the last km Positions not allowed...

Page 10: ...gement for solar coil Inlet Only for models EKHHE200PCV37 EKHHE260PCV37 13 Prearrangement for solar coil outlet Only for models EKHHE200PCV37 EKHHE260PCV37 14 Steel tank with vitreous enamel coating according to DIN 4753 3 15 Condenser 16 Rotary compressor 17 Finned pack evaporator 18 Electronic fan 19 Boiler probes 20 Probe holder pocket for solar Only for models EKHHE200PCV37 EKHHE260PCV37 21 Po...

Page 11: ...E260CV37 UM A 1 G 250 250 250 250 mm B 490 493 mm C 1 2 G 600 600 600 600 mm D 705 785 705 785 mm E 1 G 876 5 1162 876 5 1162 mm G 1142 1427 1142 1427 mm H 1607 1892 1607 1892 mm I 3 4 G 250 250 mm L 3 4 G 599 600 mm M 3 4 G 705 735 705 735 mm N 3 4 G 877 1162 877 1162 mm O 1 2 G 976 1261 976 1261 mm P 1073 1358 1073 1358 mm O Outlet connection in plastic material ...

Page 12: ... 5 8 5 8 5 A Air circuit Fan type Centrifugal Air volume flow rate 450 450 450 450 m3 h Available external static pressure 117 117 117 117 Pa Ducts diameter 160 160 160 160 mm Refrigerant circuit Compressor Rotary Refrigerant R134a Refrigerant charge 1 1 1 1 kg Evaporator Copper aluminum finned coil Condenser Aluminum tube wound outside tank Solar coil Material Enameled steel Enameled steel Surfac...

Page 13: ...or animals or serious dam age to property or the environment NB If the possibility of a product fault or failure can cause damage to people animals and property it is nec essary to provide for a separate functional surveillance system equipped with alarm functions in order to exclude such damage It is also necessary to arrange the replace ment operation Appliance is not designed for installation o...

Page 14: ...f installation The product must be installed in a suitable place i e to allow normal use and adjustment operations as well as routine and extraordinary maintenance The necessary operating space must therefore be prepared by referring to the dimensions given in fig 8 and fig 9 fig 8 Minimum spaces fig 9 Minimum spaces The room must also be Equipped with adequate water and electricity supply lines P...

Page 15: ... In addition to the spaces indicated in 6 1 the heat pump re quires adequate air ventilation Create a dedicated air channel as indicated in fig 12 Internal compartment Exterior fig 12 Example of air outlet connection It is also important to ensure adequate ventilation of the room containing the unit An alternative solution is shown in the figure below fig 13 it provides for a second ducting that t...

Page 16: ...ent To ensure maximum product performance the grille must be selected from those with low pressure loss To avoid the formation of condensation water insulate the air extraction pipes and the ducted air cover connections with a steam tight thermal covering of adequate thickness Install silencers if deemed necessary to prevent noise due to the flow Equip the pipes wall outlets and connections to the...

Page 17: ...ef Function Model 200 l 260 l 1 Cold water inlet 1 G 2 Solar coil outlet 3 4 G 3 Solar coil inlet 3 4 G 4 Recirculation 3 4 G 5 Hot water outlet 1 G 6 Condensate drain 1 2 G A Pit for solar probe and ther mal cut out bulb 1 2 G only for EKHHE200PCV37 and EKHHE260PCV37 models fig 16 The following figure fig 17 illustrates an example of plumbing connection IN OUT fig 17 Example of water system Legen...

Page 18: ...elec tronic controller not supplied that has a voltage free contact type output to be connected to the DIG 1 input of the equipment see 6 7 1 Remote connections To use the equipment in this configuration it is necessary to set the parameter P16 1 see par 8 1 fig 19 The following figures fig 20 and fig 21 show how to connect the equipment to a solar thermal system controlled directly by the latter ...

Page 19: ...m to verify conformity to the regulations in force and that the electrical system can suitably withstand the water heater s maximum power consumption val ues refer paragraph 4 2 for technical characteristics in terms of the size of the cables and their conformity to the regulations in force The appliance is supplied with a power cord with a Schuko plug fig 23 and for the connection with AC mains i...

Page 20: ...es allows the equipment to be activated only when there is a signal coming from outside with prefer ential tariff If the electric contactor has a voltage free contact which closes when the preferential tariff is available it can be connected to the two gray and pink wires of the 6 core cable supplied with the equipment Set the parameter P24 1 to activate Off peak in ECO mode or P24 2 for Off peak ...

Page 21: ...00 Solar collector Probe T5AL250V Solar thermal cut out P4 P5 P3 fig 26 Equipment wiring diagram Description of connections available on the power board CN1 Air defrost and water NTC probes CN2 Not usable CN3 Probe for solar thermal management Only for models PCV3 CN4 Not usable CN5 Solar digital inputs PV Off peak CN6 High pressure switch CN7 Flow switch for solar thermal DHW circulating pump not...

Page 22: ... place the ther mal cut out inside an adequate enclosure fixed to the wall Connect the thermal cut out in series with line L and neu tral N power supply connections of solar circulating pump for all pole disconnection Verify all connections before power supply the appliance 7 DESCRIPTION OF USER INTERFACE AND OPERATION OF EQUIPMENT fig 27 Description Symbol On Off button for switching on putting t...

Page 23: ...lly activated to prevent possible interactions with the water heater e g by children etc At the same time the backlighting level of the buttons and display decreases to reduce the unit s energy consumption By pressing any of the four buttons the backlighting of the but tons and display will immediately return to its normal level for better visibility 7 2 Setting the clock With the buttons unlocked...

Page 24: ...n immediately 7 5 3 ELECTRIC The display shows the symbol With this mode only the heating element is used within the prod uct operating limits and is useful in situations of low inlet air temperatures 7 5 4 VENTILATION The display shows the message With this mode only the electronic fan inside the device is used and is useful for recirculating the air in the installation room if desired In automat...

Page 25: ...to the anti legionella temperature maintaining it for the set time If on reaching the anti legionella temperature the cycle is not performed correctly within 10 hours it is stopped and will be run again after 2 weeks If the request for the anti legionella function occurs with HOLI DAY mode selected the anti legionella cycle will be carried out immediately when the unit is reactivated after the set...

Page 26: ... Inlet air probe fault P04 P04 Evaporator inlet probe fault P05 P05 Evaporator outlet probe fault P06 P06 Compressor flow probe fault P07 P07 Solar collector probe fault P08 P08 High pressure protection E01 E01 Solar recirculation circuit alarm E02 E02 Temperature not suitable for heat pump operation alarm With alarm active the water is heated only with heating element PA PA No communication with ...

Page 27: ...ttons and pressing the and buttons together for 3 seconds The label of the first parameter is shown on the display with the letter A Pressing the button displays its value and pressing this button again the label of the second parameter B is displayed and so on The entire parameter list can then be scrolled forward back with the and buttons Press the ON OFF button to exit Editing one or more opera...

Page 28: ...ing mode 0 compressor stop 1 hot gas 1 Modifiable P6 Electrical heater usage during defrosting 0 OFF 1 ON 0 Modifiable P7 Delay between two consecutive defrosting cycle 30 90 min 60 min Modifiable P8 Temperature threshold for defrosting start 30 0 C 5 C Modifiable P9 Temperature threshold for defrosting stop 2 30 C 3 C Modifiable P10 Maximum defrosting duration 3min 12min 10 min Modifiable P11 Wat...

Page 29: ...rking period in AUTO mode for heating rate calculation 10 80 min 30 min Modifiable P32 Temperature threshold for electrical heater usage in AUTO mode 0 20 C 4 C Modifiable P33 Electronic expansion valve EEV control 0 permanently deactivated 1 activated 1 Modifiable 1 P34 Superheating calculation period for EEV automatic control mode 20 90s 30 s Modifiable 1 P35 Superheating setpoint for EEV automa...

Page 30: ...ation of the air for the calculation of the setpoint 1 25 C 4 C Modifiable P61 Temperature difference 2 of evaporation of the air for the calculation of the setpoint 1 25 C 2 C Modifiable P62 Temperature difference 3 of evaporation of the air for the calculation of the setpoint 1 25 C 6 C Modifiable P63 Temperature difference 4 of evaporation of the air for the calculation of the setpoint 1 25 C 3...

Page 31: ...the equipment from the mains drain part of the water contained in the tank approx 50 then refill it and switch the equipment on again in ECO mode The heat pump remains on without ever stopping Without drawing hot water from the product check that in a few hours heating via heat pump occurs positively Water cannot be heated via the integrated heating element in AUTOMATIC mode Switch off the equipme...

Page 32: ...e powering it fig 28 9 2 Heating element safety thermostat reset This equipment has a manual reset safety thermostat connect ed in series with the heating element immersed in water which interrupts the power supply in case of overtemperature inside the tank If necessary proceed as follows to reset the thermostat re served for qualified technical personnel Unplug the product Remove any air ducts Re...

Page 33: ...sium is a weakly charged metal compared to the material of which the inside of the boiler is coated therefore it attracts first the negative charges that form with the heating of water consuming itself The anode therefore sacrifices itself by corroding itself instead of the tank The boiler has two an odes one fitted in the lower part of the tank and one fitted in the upper part of the tank area mo...

Page 34: ...nctions provided for by cur rent legislation The main materials that make up the equipment in ques tion are steel magnesium plastic copper aluminum polyurethane 12 PRODUCT SHEET Descriptions u m EKHHE200CV37 EKHHE260CV37 EKHHE200PCV37 EKHHE260PCV37 Declared load profile L XL L XL Water heater thermostat temperature settings C 55 55 55 55 Water heating energy efficiency class 1 A A A A Water heatin...

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