Dahua IPC-C26EN Quick Installation Manual Download Page 9

 

Cybersecurity Recommendations

  

VIII 

 

Change ONVIF Password 

 

Older IP camera firmware does not automatically change the ONVIF password when 
the system credentials are changed. Update the camera’s firmware to the latest 
revision or manually change the ONVIF password. 

 

Forward Only Ports You Need 

 

Forward only the HTTP and TCP ports that are requited. Do not forward a wide range 
of numbers to the device. Do not DMZ the device's IP address. 

 

Do not forward any ports for individual cameras if they are all connected to a recorder 
on site. Simply forward the NVR port.   

 

Disable Auto-Login on SmartPSS 

 

Disable the Auto-Login feature on SmartPSS installed on a computer that is used by 
multiple people. Disabling auto-login prevents users without the appropriate 
credentials from accessing the system. 

 

Use a Different Username and Password for SmartPSS 

 

Do not a username/password combination that you have in use for other accounts, 
including social media, bank account, or email in case the account is compromised. 
Use a different username and password for your security system to make it difficult for 
an unauthorized user to gain access to the IP system. 

 

Limit Features of Guest Accounts 

 

Ensure that each user has rights to features and functions they need to perform their 
job. 

 

Disable Unnecessary Services and Choose Secure Modes 

 

Turn off specific services, such as SNMP, SMTP, and UPnP, to reduce network 
compromise from unused services. 

 

It is recommended to use safe modes, including but not limited to the following 
services: 

 

SNMP: Choose SNMP v3 and set up strong encryption passwords and authentication 
passwords. 

 

SMTP: Choose TLS to access a mailbox server. 

 

FTP: Choose SFTP and use strong passwords.   

 

AP hotspot: Choose WPA2-PSK encryption mode and use strong passwords. 

 

Multicast 

 

Multicast is used to share video streams between two recorders. Currently there are 
no known issues involving Multicast. Deactivate this feature if not in use to enhance 
network security. 

 

Check the Log 

 

The information stored in the network log file is limited due to the equipment’s limited 
storage capacity. Enable the network log function to ensure that the critical logs are 
synchronized to the network log server if saving log files is required. 

 

Check the system log if you suspect that someone has gained unauthorized access to 
the system. The system log shows the IP addresses used to login to the system and 
the devices accessed. 

 

Physically Lock Down the Device 

 

Perform physical protection to equipment, especially storage devices. For example, 
place the equipment in a special computer room and cabinet, and implement access 
control permission and key management to prevent unauthorized personnel from 
accessing the equipment. 

Summary of Contents for IPC-C26EN

Page 1: ...IPC C26E WiFi Active Alarm Camera Quick Installation Guide V1 0 3 Dahua Technology Co Ltd ...

Page 2: ...or unpredictable result NOTE Provides additional information as the emphasis and supplement to the text Revision History No Version Revision Content Release Time 1 V1 0 0 First Release January 2019 2 V1 0 1 Revised for North America July 2019 3 V1 0 2 Updated Feature Content January 2020 4 V1 0 3 Added SD Card January 2020 Privacy Protection Notice As the device user or data controller you may col...

Page 3: ...tenance inconsistent with the information in this guide All the designs and software are subject to change without prior written notice The product updates may cause some differences between the actual product and the Guide Please contact the customer service for the latest program and supplementary documentation Video loss is inherent to all digital surveillance and recording devices therefore Da...

Page 4: ...ntee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an...

Page 5: ...ructions and in accordance with applicable local codes All installation and operation must conform to your local electrical safety codes Do not overload outlets and extension cords which may cause fire or electrical shock Do not place the camera near or in a place where the camera may contact overhead power lines power circuits or electrical lights Ensure power conforms to SELV Safety Extra Low Vo...

Page 6: ...any fire or electrical shock caused by improper handling or installation Application Environment Requirements Please use the device within the allowed humidity 95 RH and altitude 3000m Transport use and store the unit within the specified temperature and humidity range Do not place the unit in a wet dusty extremely hot or an extremely cold environment and avoid environments with strong electromagn...

Page 7: ...damage the surface coating or reduce the working performance of the unit Do not touch or wipe a dome cover during installation this cover is an optical device Refer to the following methods clean the dome cover Stained with dirt Use an oil free soft brush or blower to gently remove the dirt Stained with grease or fingerprints Use a soft cloth to wipe gently the water droplet or the oil from the do...

Page 8: ...ccount name or the account name in reverse order Do not use sequential characters such as 123 abc etc Do not use repeated characters such as 111 aaa etc Change Default HTTP and TCP Ports Change default HTTP and TCP ports for systems These are the two ports used to communicate and to view video feeds remotely These ports can be changed to any set of numbers between 1025 and 65535 Avoiding the defau...

Page 9: ...to perform their job Disable Unnecessary Services and Choose Secure Modes Turn off specific services such as SNMP SMTP and UPnP to reduce network compromise from unused services It is recommended to use safe modes including but not limited to the following services SNMP Choose SNMP v3 and set up strong encryption passwords and authentication passwords SMTP Choose TLS to access a mailbox server FTP...

Page 10: ...nd IP Camera Network Ensure that the network for the NVR and IP cameras should not be the same network as a public computer network Separate networks prevent unauthorized users accessing the same network the security system Secure Auditing Check online users regularly to ensure unauthorized accounts are not logged in to a device Check the equipment log to access the IP addresses used to login to d...

Page 11: ...s IV Cybersecurity Recommendations VII Table of Contents X 1 Overview 1 Camera Components 1 LED Indicators 2 2 Installing the Camera 3 Installation Tips 3 Unpacking 3 Parts List 4 Inserting an SD Card 4 Mounting the Camera to a Wall 5 Connecting to the DMSS App 6 3 Troubleshooting 9 ...

Page 12: ...indoor and outdoor surveillance at homes and small retail or dining establishments The key features of this camera are WiFi Capability The IPC C26EN operates on the IEEE802 11b g n networks using the 2 4 GHz band The camera has an internal dual antennae offering reliable performance Active Alarm The camera includes a passive infrared PIR detector that detects motion without drawing attention to th...

Page 13: ...ngs LED Indicators LED Indicator Light Device Status Off Powered off Rebooting after reset Steady Red Device malfunction Try resetting the camera see Camera Overview for details and repeating the setup Flashing Red Network connection failed Try resetting the camera see Camera Overview for details and repeating the setup Flashing Green Waiting for network connection Steady Green Operating normally ...

Page 14: ...nd 5GHz bands It is recommended to use other WiFi devices on the 5 GHz band when possible to ensure the 2 4 GHz band is not overcrowded Other electronic devices such as microwaves TVs cordless phones and baby monitors can cause signal interference It is recommended to install the camera as far away from these devices as possible Point the camera where there is the least amount of obstructions for ...

Page 15: ...nserting an SD Card Use the pry bar included in the packaging to open the top panel to access the Reset WPS Button and the SD Card slot Insert the SD card into the slot and gently push until it clicks into place Replace the cover and ensure it is secure ...

Page 16: ...k on the wall mount If you are running the cable through the wall feed it through the top cable notch then through the cable hole you drilled in the mounting surface If running the cable along the wall feed the cable through both cable notches Secure the wall mount base to the mounting surface using the provided screws 4 Twist the wall mount cover clockwise onto the base Adjust the angle of the ca...

Page 17: ...the gDMSS icon to open the app Note Ensure your mobile device is connected to the same 2 4 GHz WiFi network that will be used with for the camera The camera does not work with 5 GHz WiFi networks Tap the Device icon at the bottom of the screen Tap the icon at the upper left corner of the screen and then tap SN Scan to add the video doorbell ...

Page 18: ...l If the QR code does not work tap Manually enter SN and type the video doorbell s serial number Then click Next Follow the directions on the Add Device screen and then click Next to continue Tap Join then select the WiFi network for the video doorbell ...

Page 19: ...i network then click Next Type a descriptive name for the video doorbell then tap the Save icon Type a security password for the video doorbell to initialize the device then click Next The initialization process may take some time to complete ...

Page 20: ... the included USB power adapter Try repositioning the camera router or both to improve signal strength Picture is not clear Check the camera lens for dirt dust spiderwebs Clean the lens with a soft clean cloth Remove the vinyl cover on the camera lens No audio Ensure audio function on camera is turned on Ensure audio is turned up on viewing device The warning light is not switching on automaticall...

Page 21: ...e CA 92618 Tel 949 679 7777 Fax 949 679 5760 Support 877 606 1590 Sales sales usa dahuatech com Support support usa dahuatech com 2020 Dahua Technology USA All rights reserved Design and specifications are subject to change without notice ...

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