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DHI-DB11 

WiFi  Video Doorbell 

Quick Installation Guide

 

V1.0.0 

Dahua Technology Co., Ltd

 

 

Summary of Contents for DHI-DB11

Page 1: ...DHI DB11 WiFi Video Doorbell Quick Installation Guide V1 0 0 Dahua Technology Co Ltd ...

Page 2: ...perty damage data loss lower performance or unpredictable result NOTE Provides additional information as the emphasis and supplement to the text Revision History No Version Revision Content Release Time 1 V1 0 0 First Release January 2019 2 V1 0 1 Revised for North America July 2019 Privacy Protection Notice As the device user or data controller you may collect personal data such as face images fi...

Page 3: ...ost digital information Dahua recommends multiple redundant recording systems and adoption of backup procedure for all data All trademarks registered trademarks and the company names in the Guide are the properties of their respective owners Please visit our website contact the supplier or customer service if there is any problem occurred when using the device Contact the supplier or customer serv...

Page 4: ...Consult the dealer or an experienced radio TV technician for help Legal Notices Copyright This user guide is 2019 Dahua Technology Company LTD This user guide is the intellectual property of Dahua Technology Company LTD and is protected by copyright All rights reserved Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treate...

Page 5: ...d outlets and extension cords which may cause fire or electrical shock Do not place the camera near or in a place where the camera may contact overhead power lines power circuits or electrical lights Ensure power conforms to SELV Safety Extra Low Voltage and that the limited power source is rated 16 VAC to 24 VAC 12 VDC or 24 VDC as specified in IEC60950 1 Power supply requirement is subject to th...

Page 6: ...netic radiation or unstable lighting Do not use the device in the corrosive environment such as high salt fog area sea beach and coastal area acid gas environment and chemical plants Do not use the device in applications with strong vibrations such as in boats and vehicles Never push objects of any kind into this unit through openings as they may touch dangerous voltage points or cause a short cir...

Page 7: ...wer to gently remove the dirt Stained with grease or fingerprints Use a soft cloth to wipe gently the water droplet or the oil from the dome cover Then use an oil free cotton cloth or paper soaked with alcohol or detergent to clean the lens from the center of the dome to outside Change the cloth several times to ensure the dome cover is clean WARNING Modify the default password after login Use att...

Page 8: ...ccount name or the account name in reverse order Do not use sequential characters such as 123 abc etc Do not use repeated characters such as 111 aaa etc Change Default HTTP and TCP Ports Change default HTTP and TCP ports for systems These are the two ports used to communicate and to view video feeds remotely These ports can be changed to any set of numbers between 1025 and 65535 Avoiding the defau...

Page 9: ...to perform their job Disable Unnecessary Services and Choose Secure Modes Turn off specific services such as SNMP SMTP and UPnP to reduce network compromise from unused services It is recommended to use safe modes including but not limited to the following services SNMP Choose SNMP v3 and set up strong encryption passwords and authentication passwords SMTP Choose TLS to access a mailbox server FTP...

Page 10: ...nd IP Camera Network Ensure that the network for the NVR and IP cameras should not be the same network as a public computer network Separate networks prevent unauthorized users accessing the same network the security system Secure Auditing Check online users regularly to ensure unauthorized accounts are not logged in to a device Check the equipment log to access the IP addresses used to login to d...

Page 11: ...ntents X 1 Overview 1 Video Doorbell Components 1 LED Indicators 2 2 Installing the Camera 3 Installation Tips 3 Unpacking 3 Parts List 3 Mounting the Doorbell to a Wall 4 Wiring the DHI DB11 to a Doorbell Chime 4 2 5 1 Wiring a Mechanical Chime 5 2 5 2 Wiring an Electrical Chime 6 Connecting to the DMSS App 7 3 Troubleshooting 11 ...

Page 12: ...ing it the ideal camera for indoor and outdoor surveillance at homes and small retail or dining establishments The key features of this camera are WiFi Capability The IPC C26EN operates on the IEEE802 11b g n networks using the 2 4 GHz band The camera has an internal dual antennae offering reliable performance Motion Detection The camera includes a passive infrared PIR detector that detects motion...

Page 13: ...2 LED Indicators LED Indicator Light Device Status Spinning Blue Calling Solid Blue Talking Flashing Blue Network Error ...

Page 14: ...se other WiFi devices on the 5 GHz band when possible to ensure the 2 4 GHz band is not overcrowded Other electronic devices such as microwaves TVs cordless phones and baby monitors can cause signal interference It is recommended to install the camera as far away from these devices as possible This unit is rated for outdoor use Installation in a sheltered location is recommended Unpacking This equ...

Page 15: ... wall using the three 3 ST3x20 self tapping screws Route the wires from the DHI DB11 through the center hole Slide the doorbell down the mounting bracket from top to bottom Attach the doorbell to the mounting plate with the M3x6 screw on the underside of the unit Wiring the DHI DB11 to a Doorbell Chime The DHI DB11 Video Doorbell connects directly to a mechanical or to an electric door chime with ...

Page 16: ... existing wires from the FRONT and the TRANS terminals Attach the live wire to the FRONT terminal and attach the other wire to the TRANS terminal Attach the other end of the live wire to AC power input Attach the end of the other wire from the DHI DB11 to the wire clip connected to the TRANS terminal on the chime Replace the chime cover Restore power to the mechanical chime ...

Page 17: ... the electrical chime to expose the electrical terminals Disconnect the existing wires from the FRONT and the TRANS terminals Connect the wire harness to the input port on the Chime Kit Attach the end of the live wire to the TRANS terminal on the electric chime Attach the other wire to the FRONT terminal ...

Page 18: ...rom the electric chime Replace the chime cover Restore power to the electrical chime Connecting to the DMSS App Install the free mobile app on your smart phone Apple App Store iDMSS Google Play Store gDMSS Tap the iDMSS or the gDMSS icon to open the app Note Ensure your mobile device is connected to the same 2 4 GHz WiFi network that will be used with for the camera The camera does not work with 5...

Page 19: ...Scan to add the video doorbell Scan the QR code on the back of the video doorbell If the QR code does not work tap Manually enter SN and type the video doorbell s serial number Then click Next Follow the directions on the Add Device screen and then click Next to continue ...

Page 20: ...9 Tap Join then select the WiFi network for the video doorbell Type the password for the selected WiFi network then click Next Type a descriptive name for the video doorbell then tap the Save icon ...

Page 21: ...10 Type a security password for the video doorbell to initialize the device then click Next The initialization process may take some time to complete ...

Page 22: ...evice automatically reboots and restores the factory settings Device not online Check the LED indicator If it is flashing blue then the unit failed to connect to the network Check that the WiFi router is connected to the network No message when motion detection is triggered Check that the alarm subscription is enabled Check that the PIR zone is enabled Ensure the detection zone angle and distance ...

Page 23: ...e CA 92618 Tel 949 679 7777 Fax 949 679 5760 Support 877 606 1590 Sales sales usa dahuatech com Support support usa dahuatech com 2019 Dahua Technology USA All rights reserved Design and specifications are subject to change without notice ...

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