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Dahua Technology DH-XVR5104HI, User Manual

Explore the features of the Dahua Technology DH-XVR5104HI with our comprehensive User Manual. This guide provides step-by-step instructions for setup and operation. Download the manual for free from manualshive.com to ensure you're maximizing the capabilities of your Dahua device. Perfect for troubleshooting and feature optimization!

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User’s Manual 

II 

Foreword 

General 

This user’s manual (hereinafter referred to be "the Manual") introduces the functions and operations 
of the DVR devices (hereinafter referred to as "the Device"). 

Safety Instructions 

The following signal words might appear in the manual. 

Signal Words 

Meaning 

  DANGER

 

Indicates a high potential hazard which, if not avoided, will result 
in death or serious injury. 

  WARNING

 

Indicates a medium or low potential hazard which, if not avoided, 
could result in slight or moderate injury. 

  CAUTION 

Indicates a potential risk which, if not avoided, could result in 
property damage, data loss, lower performance, or unpredictable 
result. 

 

TIPS

 

Provides methods to help you solve a problem or save you time. 

 

NOTE

 

Provides additional information as the emphasis and supplement 
to the text. 

Revision History 

Version 

Revision Content 

Release Time 

V1.2.1 

 

Updated AI mode switch. 

 

Added intelligent diagnosis. 

 

Updated alarm-in port settings. 

 

Updated password resetting. 

 

December 2021 

V1.2.0 

Added some models. 

 

October 2021 

V1.1.0 

Added DH-XVR4232AN-I. 

 

July 2021 

V1.0.11 

Added DH-XVR5816S-4KL-I2-LP 

and DH-

XVR7816S-4KL-X-LP-V2. 

 

May 2021 

V1.0.10 

Deleted the video quality analytics function. 

 

April 2021 

V1.0.9 

Added some models. 

 

February 2021 

Summary of Contents for DH-XVR5104HI

Page 1: ...er s Manual V1 2 1 ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD Questo manuale d istruzione fornito da trovaprezzi it Scopri tutte le offerte per Dahua XVR5108HS I2 o cerca il tuo prodotto tra le migliori...

Page 2: ...ates a potential risk which if not avoided could result in property damage data loss lower performance or unpredictable result TIPS Provides methods to help you solve a problem or save you time NOTE P...

Page 3: ...due to operating the product in ways that are not in compliance with the manual The manual will be updated according to the latest laws and regulations of related jurisdictions For detailed informati...

Page 4: ...within the rated range of power input and output Do not dissemble the Device Transport use and store the Device under the allowed humidity and temperature conditions Electrical Safety Use the battery...

Page 5: ...I2 DH XVR51xxHS I3 DH XVR51xxH I3 DH XVR51xxHE I3 DH XVR51xxHS 4KL I3 DH XVR51xxH 4KL I3 DH XVR51xxHE 4KL I3 DH XVR71xxHE 4KL I DH XVR71xxH 4K I2 DH XVR71xxHE 4K I2 11 2 2 5 DH XVR5104C I3 DH XVR5108C...

Page 6: ...4K I DH XVR8208A 4KL I 26 3 2 5 DH XVR8816S 4KL I DH XVR58xxS I2 DH XVR58xxS 4KL I2 DH XVR78xxS 4K I2 27 3 2 6 DH XVR5816S 4KL I2 LP DH XVR7816S 4KL X LP V2 29 3 2 7 DH XVR5408L I2 DH XVR5416L I2 DH...

Page 7: ...111 5 5 6 Configuring Covered Area Settings 112 5 5 7 Configuring Channel Type 113 5 5 8 Upgrading Coaxial Camera 114 Configuring Remote Devices 115 5 6 1 Adding Remote Devices 115 5 6 2 Managing Remo...

Page 8: ...twork Settings 267 5 15 2 Configuring Network Testing Settings 285 Configuring Account Settings 288 5 16 1 Configuring User Account 289 5 16 2 Configuring Group Account 294 5 16 3 Configuring ONVIF Us...

Page 9: ...Device 349 6 Web Operations 350 Connecting to Network 350 Logging in to the Web 350 Introducing Web Main Menu 351 Viewing Open source Software Notice 352 7 FAQ 354 Glossary 360 HDD Capacity Calculati...

Page 10: ...unctions might be different depending on the software and hardware versions of the model you purchased AI Function Support face detection that analyzes the attributes such as age gender glasses beard...

Page 11: ...ou can view event accurate occurred time Support zooming in the selected area in the live view Network Operation Support network remote real time monitor remote record search and remote PTZ control Al...

Page 12: ...r distorted positions that could be caused by hit 2 Labels Labels on the device Not torn up Do not tear up or throw away the labels otherwise the warranty services are not ensured You need to provide...

Page 13: ...xxA I3 DH XVR52xxAN 4KL I3 DH XVR52xxA 4KL I3 DH XVR7208A 4KL I DH XVR7216A 4KL I DH XVR72xxA 4K I2 DH XVR7216AN 4K I2 DH XVR8216A 4KL I DH XVR8208A 4K I DH XVR8208A 4KL I Remove the screws to take of...

Page 14: ...n the device and put in the other two screws and then fasten all screws to fix the HDD to the device Fasten screws Use power cable and data cable to connect the device and HDD Connect cables Put back...

Page 15: ...XVR5832S I2 DH XVR5816S 4KL I2 DH XVR5832S 4KL I2 DH XVR7808S 4K I2 DH XVR7816S 4K I2 DH XVR5816S 4KL I2 LP DH XVR7816S 4KL X LP V2 Remove the screws from the chassis Remove screws Take off the cover...

Page 16: ...disk to those on the drive bracket and fix the disk on the bracket Fix disk Fix other disks on the bracket as needed Fix other disks Fix the two drive brackets This is only needed on models with 8 bay...

Page 17: ...following figure shows the connection of 4 bay model for example Connect cables Put the cover back and fasten the screws Put back cover 2 2 3 DH XVR5408L I2 DH XVR5416L I2 DH XVR5432L I2 DH XVR5416L 4...

Page 18: ...Remove the screws on the sides of HDD bracket to take out the bracket For the way to remove the bracket see the following figure Remove bracket Match the four screw holes on the HDD with the four hol...

Page 19: ...the device and then fasten the screws on the sides of the bracket Fasten screws Connect the HDD data cable and power cable to the device Connect cables Put back the cover and fasten the screws on the...

Page 20: ...VR51xxHS I2 DH XVR51xxH I2 DH XVR51xxHE I2 DH XVR51xxHS 4KL I2 DH XVR51xxH 4KL I2 DH XVR51xxHE 4KL I2 DH XVR51xxHS I3 DH XVR51xxH I3 DH XVR51xxHE I3 DH XVR51xxHS 4KL I3 DH XVR51xxH 4KL I3 DH XVR51xxHE...

Page 21: ...User s Manual 12 Fasten screws Connect the HDD cable and the power cable to the mainboard Connect cables Put back the cover Put back cover...

Page 22: ...13 Fasten the screws Fasten screws 2 2 5 DH XVR5104C I3 DH XVR5108C I3 DH XVR5104C 4KL I3 Remove the screws Remove screws Take off the cover Take off cover Align the screws with the holes on the DVR a...

Page 23: ...User s Manual 14 Install HDD Use the HDD cable and power cable to connect HDD and mainboard Connect cables Put back the cover Put back cover Fasten the screws...

Page 24: ...User s Manual 15 Fasten screws...

Page 25: ...en HDD status is abnormal 2 NET Glows blue when network status is abnormal 3 POWER Glows blue when the power is connected properly 4 USB port Connects to peripheral devices such as USB storage device...

Page 26: ...om remote control 2 USB port Connects to the external devices such as keyboard mouse and USB storage device 3 1 4 DH XVR8216A 4KL I DH XVR8208A 4K I DH XVR8208A 4KL I Front panel Table 3 4 Front panel...

Page 27: ...1xxH 4KL I3 DH XVR51xxHE 4KL I3 DH XVR52xxAN I2 DH XVR52xxA I2 DH XVR52xxAN 4KL I2 DH XVR52xxA 4KL I2 DH XVR52xxAN I3 DH XVR52xxA I3 DH XVR52xxAN 4KL I3 DH XVR52xxA 4KL I3 Front panel Table 3 5 Front...

Page 28: ...eives infrared signal from remote control 2 USB port Connects to peripheral devices such as USB storage device keyboard and mouse 3 1 7 DH XVR7408L 4K I2 DH XVR7416L 4K I2 Front panel Table 3 7 Front...

Page 29: ...Function 1 USB port Connects to peripheral devices such as USB storage device keyboard and mouse 3 1 9 DH XVR5808S I2 DH XVR5816S I2 DH XVR5832S I2 DH XVR5816S 4KL I2 DH XVR5832S 4KL I2 DH XVR5816S 4...

Page 30: ...nction HDD status indicator The indicator is off when the HDD is running normally The indicator glows blue when the HDD is in malfunction Power status indicator The indicator is off when the power is...

Page 31: ...These ports receive the signal from the external alarm source There are two types NO Normally Open and NC Normally Closed When your alarm input device is using external power make sure the alarm inpu...

Page 32: ...to Ethernet port 9 RS 485 communication port Connects to the control devices such as speed dome PTZ RS 485_A port is connected by the cable A and RS 485_B is connected to the cable B 10 Power input po...

Page 33: ...RS 485_B is connected to the cable B 7 VGA port Outputs analog video data to the connected display with VGA port 8 USB port Connects to external devices such as USB storage device keyboard and mouse 9...

Page 34: ...input port Connects to analog camera to input video signal 4 Audio input port Receives audio signal output from the devices such as microphone 5 Audio output port Outputs audio signal to the devices s...

Page 35: ...port 1 16 4 groups of alarm input ports Group 1 port 1 to port 4 Group 2 port 5 to port 8 Group 3 port 9 to port 12 Group 4 port 13 to port 16 These ports receive the signal from the external alarm so...

Page 36: ...H XVR58xxS 4KL I2 DH XVR78xxS 4K I2 Rear panel Table 3 15 Rear panel description No Port Name Function 1 GND Ground 2 Power input port Inputs power 3 Power button Turns on off the Device 4 Audio input...

Page 37: ...d to the cable B Four wire full duplex RS 485 port T T R R Four wire full duplex 485 port T and T is the output wire R and R is the input wire Control power output CTRL 12V Controls 12 VDC power outpu...

Page 38: ...t ports Group 1 port 1 to port 4 Group 2 port 5 to port 8 Group 3 port 9 to port 12 Group 4 port 13 to port 16 These ports receive the signal from the external alarm source There are two types NO Norm...

Page 39: ...puts analog video signal It can connect to the monitor to view analog video 9 Power button Turns on off the Device 10 Power input port Inputs power 11 Loop out Outputs the video signal of the correspo...

Page 40: ...l output from the devices such as microphone 6 Video input port Connect to analog camera to input video signal 7 Alarm input port 1 16 Four groups of alarm output ports Group 1 port 1 to port 4 Group...

Page 41: ...t is for general COM debug to configure IP address or transfer transparent COM data 10 USB port Connects to the external devices such as keyboard mouse and USB storage device 11 VGA video output Outpu...

Page 42: ...box 4 GND Ground 5 Power cable fastener Use clamp to secure the power cable on the DVR in case there is any loss 6 VGA video output Outputs analog video signal It can connect to the monitor to view a...

Page 43: ...g video data to the connected display with VGA port 4 HDMI port High definition audio and video signal output port The port outputs the uncompressed high definition video and multi channel audio data...

Page 44: ...ess this button to play back the next video 6 Previous record In playback state press this button to play back the previous video 7 Play Pause In normal playback state press this button to pause playb...

Page 45: ...page press this button with direction keys to complete setup In text mode press and hold this button to delete the last character To use the clearing function Long press this button for 1 5 seconds In...

Page 46: ...nnel to view in full window Double click current video again to go back to previous multiple window mode Right click Right click in live view window page the shortcut menu is displayed For different s...

Page 47: ...should comply with your national standards The input video signal shall have high SNR low distortion low interference natural color and suitable lightness Guarantee the stability and reliability of th...

Page 48: ...V as video output device is not a reliable substitution method You also need to reduce the working hour and control the interference from power supply and other devices The low quality TV may result i...

Page 49: ...der Ensure the decoder has the same grounding with DVR otherwise the PTZ might not be controlled Shielded twisted wire is recommended and the shielded layer is used to connect to the grounding Avoid h...

Page 50: ...connect COM end and GND end of the alarm detector Provide external power to the alarm detector Parallel connect the Ground of the DVR and the ground of the alarm detector Connect the NC port of the a...

Page 51: ...VAC 60 VDC 125 VAC 60 VDC 125 VAC 60 VDC 2 A 2 A 2 A Insulation 400 VAC 1 minute 500 VAC 1 minute 500 VAC 1 minute 1000 VAC 1 minute 1000 VAC 1 minute 1000 VAC 1 minute Turn on Time 5 ms max 5 ms max...

Page 52: ...ice after the power cable is properly connected To protect the Device connect the Device with the power cable first and then connect to the power source To ensure the stable work of the Device and the...

Page 53: ...Turn on the Device Location language and video standard Select your location from the drop down list then language and video standard will match your location automatically You can change the language...

Page 54: ...admin Password In the Password box enter the password for admin The new password can be set from 8 characters through 32 characters and contains at least two types from number letter and special chara...

Page 55: ...If you skip this setting enter the password for login Password protection Configure the protection parameters for password After configuration if you forget the password for admin user you can reset...

Page 56: ...e Startup Wizard page is displayed For details about quick settings during startup see 5 1 4 Setting Up with the Startup Wizard 5 1 3 Resetting Password You can reset the password by the following met...

Page 57: ...tting password on local interface make sure that security questions are preset when the device does not support Reset button 5 1 3 2 Resetting Password on Local Interface Enter the login page If you h...

Page 58: ...ave set the reserved email address the Prompt message page is displayed If you did not set the reserved email address the email entering page is displayed See Step 3 Enter the email address and then c...

Page 59: ...r clicking OK the system will collect your information for password reset and the information includes but not limited to email address MAC address and device serial number Read the prompt carefully b...

Page 60: ...he security code received in your email box to reset the password within 24 hours otherwise the security code becomes invalid App Select QR Code for Binding Device as Reset Mode and then follow the on...

Page 61: ...ns Click Next New password In the New Password box enter the new password and enter it again in the Confirm Password box Click Save The password resetting is started After resetting is completed a pop...

Page 62: ...l the resetting is finished Click OK the Sync Info page is displayed Sync password This message appears only when there are digital channels instead of only analog channels Sync info 5 1 3 3 Using Res...

Page 63: ...then press and hold the reset button for 5 seconds to 10 seconds Reset button Reboot the Device After the Device is rebooted the settings have been restored to the factory default You can start resett...

Page 64: ...collected information is only used to verify the legality of the Device and push upgrade notices If you clear the Auto check for updates checkbox the system will not perform automatic checks 5 1 4 2...

Page 65: ...orking for the configured time period You need to log in to the Device again The value ranges from 0 to 60 0 indicates there is not standby time for the Device Click Monitor Channel s when logout You...

Page 66: ...ight Saving Time function Click Week or click Date Start Time Configure the start time and end time for the DST End Time NTP Enable the NTP function to sync the Device time with the NTP server If NTP...

Page 67: ...User s Manual 58 TCP IP Configure the settings for network parameters...

Page 68: ...P Enable the DHCP function to get the DNS address from router Preferred DNS In the Preferred DNS box enter the IP address of DNS Alternate DNS In the Alternate DNS box enter the IP address of alternat...

Page 69: ...by scanning the QR code Go to the P2P management platform and add the Device SN into the platform Then you can access and manage the device in the WAN For details refer to the P2P operation manual You...

Page 70: ...lization is displayed A pop up message reminding you to make sure the Device is initialized is displayed 3 Tap OK If the Device has not been initialized Tap Device Initialization to perform initializi...

Page 71: ...ual 62 Add 5 Tap P2P P2P 6 Enter a name for the DVR the username and password scan the QR code under Device SN 7 Tap Start Live Preview The Device is added and displayed on the live view page of the c...

Page 72: ...settings of main stream and sub stream for the Device You can also configure encode settings by selecting Main Menu CAMERA Encode Audio Video After you have configured the P2P settings on the Audio V...

Page 73: ...format you can select the value from 1 through 25 in NTSC format you can select the value from 1 through 30 However the actual range of frame rate that you can select depends on the capability of the...

Page 74: ...napshots you want to take each time Channel In the Channel list select the channel that you want to configure the settings for Type In the Mode list you can select Human Face Event or General as the e...

Page 75: ...discs Select Stop to stop recording Select Overwrite to overwrite the recorded video files always from the earliest time The locked recorded video files will not be overwritten Create Video Files Conf...

Page 76: ...unction takes effect next time you record no matter you select the checkbox or not If the selected channel is recording the current recorded files will be packed and then start recording according to...

Page 77: ...riod for the selected days simultaneously 3 On the timeline drag to define a period The Device starts recoding the selected event type in the defined period Timeline The color bar indicates the event...

Page 78: ...ou need to perform the following operations to start recording according to the defined schedule Enable the alarm event and cofigure the settings for the recording channel For details see 5 10 Alarm E...

Page 79: ...tting is active For details about defining a period see 5 1 4 9 Configuring Recorded Video Storage Schedule Copy Click Copy to copy the settings to other channels Click OK Click OK The live view scree...

Page 80: ...nel window This settingcan beconfigured by selectingMain Menu CAMERA Overlay Overlay The figure in the bottom right corner represents channel number If the channel position is changed or the channel n...

Page 81: ...ovides you access to perform the operations such as playback zoom real time backup manual snapshot voice talk adding remote devices and streams switch When you move the pointer to the top middle posit...

Page 82: ...o By clicking the instant playback page is displayed The instant playback has the following features Move the slider to choose the time you want to start playing Play pause and close playback The info...

Page 83: ...area For some models when the image is enlarged in the first way described previously the selected area is zoomed proportionally according to the window When the image is in the enlarged status you c...

Page 84: ...the camera to turn on the white light function 5 2 2 7 Siren Supported on Camera with Siren Function Click to manually control the camera to generate alarm sound 5 2 2 8 Two way Talk Digital channel O...

Page 85: ...and then click Apply Navigation bar Table 5 9 Navigation bar description Icon Function Open Main Menu Expand or condense the navigation bar Select view layout Go to the previous screen Go to the next...

Page 86: ...es 5 21 2 Viewing Log Information 5 20 4 Exporting and Importing System Settings 5 20 6 Updating the Device 5 2 4 Shortcut Menu You can quickly access some function pages such as main menu record sear...

Page 87: ...ding You can also enable or disable snapshot function Select Alarm Mode you can configure alarm output settings Live Mode Select General the layout of live view screen is as default Select Face the de...

Page 88: ...etected non motor vehicles 0 A M to midnight Click this icon and then select the face attributes that you want to display on the AI preview mode Maximum four attributes are supported to display Click...

Page 89: ...sequence after restoring factory defaults Right click on the live view page and select Sequence The system displays the maximum number of window splits supported by the DVR after selecting Sequence T...

Page 90: ...ust channel sequence Drag a channel to the target window split Drag a window split to another to change the sequence You can view the channel sequence according to the channel number on the lower righ...

Page 91: ...e parameters are different according to the connected camera type Take analog channel as an example Parameters displayed on the page vary from different cameras In the live view screen right click on...

Page 92: ...vious the image edge and the noise is also greater The value ranges from 1 to 15 The default value is 1 Hue Adjust the hue of image The value ranges from 0 to 100 The default value is 50 Brightness Ad...

Page 93: ...ect Standard Soft Bright Vivid Bank Customized 1 Customized 2 Customized 3 and Customized 4 The sharpness hue brightness contrast and saturation will adjust automatically according to the selected col...

Page 94: ...ers Parameter Description Main Screen Output Port Indicates the main screen port Time Title Select the Time Title checkbox the current system time displays in each channel window in live view screen T...

Page 95: ...apshots Not all models support this function Sub Screen Enable Enable extra screen function After this function is enabled you can select which port as extra screen port and the other port automatical...

Page 96: ...nd between 1 and 30 for NTSC standard The actual arrange is decided and selected dependent on the Device capability Bit Rate Kb S The default value is 1024Kb S The actual arrange is decided and select...

Page 97: ...ng Tour Settings You can configure a tour of selected channels to repeat playing videos The videos display in turn according to the channel group configured in tour settings The system displays one ch...

Page 98: ...the Live Layout list select View 1 View 4 View 8 or other modes that are supported by the Device Channel Group Display all channel groups under the current Window Split setting Add a channel group Cli...

Page 99: ...to enable the tour and click to disable it Adding a Channel Group Click Add Add group Select the channels that you want to group for tour If you want to select more than one channel in the Live Layout...

Page 100: ...ss to the function modules on function tiles and setting menu through shortcut icons on quick operation bar This topic uses ALARM and CAMERA an examples to show you how to quickly access to other modu...

Page 101: ...ick to jump to ALARM page Click to jump to AI page Click to jump to POS page Click to jump to NETWORK page Click to jump to MAINTAIN page Click to jump to BACKUP page Click to jump to DISPLAY page Cli...

Page 102: ...ERA page Click to jump to NETWORK page Click to jump to STORAGE page Click to jump to SYSTEM page Click to jump to SECURITY page Click to jump to ACCOUNT page Entering Main Menu Right click on the liv...

Page 103: ...User s Manual 94 Main menu...

Page 104: ...tion AUDIO Manage audio files and configure the playing schedule The audio file can be played in response to an alarm event if the voice prompts function is enabled 2 Switch icon indicates the current...

Page 105: ...1 Configuring PTZ Connection Settings You need to configure the PTZ connection settings before use Local connection RS 485 Port for connecting speed dome or coaxial cable for connecting coaxial camer...

Page 106: ...ss configured on the PTZ camera otherwise the PTZ camera cannot be controlled from the Device Baud Rate In the Baud Rate list select the baud rate for the PTZ camera The default is 9600 Data Bits The...

Page 107: ...move it to the middle of the screen Zooming On the fast positioning screen drag to draw a square on the view The square supports zooming Dragging upward is to zoom out and dragging downward is to zoom...

Page 108: ...control panel Expanded PTZ control panel description Icon Function Icon Function Preset Pan Tour Flip Pattern Reset Scan Click the Auxiliary Config icon to open the PTZ functions settings page Auxili...

Page 109: ...ring Tours On the Expanded PTZ Control Panel click Click the Tour tab Tour In the Tour No box enter the value for the tour route In the Preset box enter the preset value Click Add Preset A preset will...

Page 110: ...Click Start to perform the directions operations You can also go to the PTZ Control Panel to perform the operations of adjusting zoom focus iris and directions On the PTZ page click End to complete th...

Page 111: ...t to call Click to call the preset Click again to stop calling the preset 5 4 4 2 Calling Tours On the Expanded PTZ Control Panel in the No box enter the value of the tour that you want to call Click...

Page 112: ...nel click to start moving in horizontal direction Click again to stop moving 5 4 4 6 Using AUX Button On the Expanded PTZ Control Panel click the AUX setting page is displayed In the Shortcut Aux list...

Page 113: ...button to select the onscreen parameters Click Enter to complete the settings Configuring Camera Settings 5 5 1 Configuring Image Settings You can configure the image settings such as saturation contr...

Page 114: ...User s Manual 105 Analog channel Digital channel Configure the settings for the image parameters...

Page 115: ...a will become You can adjust this value when the contrast is not obvious However if the value is too big the dark area is likely to become darker and the light area over exposed If the value is too sm...

Page 116: ...the setting is No Flip Light In the Light list select Close or Enable to use the backlight compensation or not Scene Mode Configure the white balance to adjust the general hue of the image The defaul...

Page 117: ...nction can reduce the video bit stream for non important recorded video to maximize the storage space Type Main Stream In the Type list select General Motion or Alarm Sub Stream This setting is not co...

Page 118: ...Rate list select a value or enter a customized value to change the image quality The bigger the value is the better the image will become Video Enable the function for sub stream Audio Click More the...

Page 119: ...scheduled period Event The snapshot is taken when there is an alarm event occurs such as motion detection event video loss and local alarms Face Snapshot The snapshot is taken when the face is detect...

Page 120: ...5 2 8 1 Configuring Display Settings and AI functions see 5 11 AI Function Select Main Menu CAMERA Encode Encode Enhancement Encode enhancement Click the switch to enable it When connecting to the new...

Page 121: ...the system time on each channel window in the live view screen In the Time Title list select time display style Channel Title Select the Channel Title checkbox to display the channel name on each chan...

Page 122: ...he configured covered block to the selected channel window during recording To configure covering block do the following 1 Select the Live checkbox or the Record checkbox or select the both The 1 2 3...

Page 123: ...64 channels in 0 The 17 64 channels are only for IP camera and the range changes dependent on the model you purchased The channel selection for analog camera or IP camera are in sequence for example i...

Page 124: ...he upgrading is successful the system pops up a message indicating the upgrading is completed Configuring Remote Devices 5 6 1 Adding Remote Devices This function is available after you have configure...

Page 125: ...e Display all types of devices IPC Display the front end devices DVR Display all storage devices such as NVR DVR and HCVR OTHER Display the devices that do not belong to IPC or DVR type Searched Devic...

Page 126: ...device and then click Delete to delete the added device Import Select the searched devices and then click Import to import the devices in batches Export Select the added devices and then click Export...

Page 127: ...re the password and email information If you select the Using current device password and email info checkbox the remote device automatically uses the current password and email information so you do...

Page 128: ...ough 32 characters and contains at least two types from number letter and special characters excluding and Enter a strong password according to the password strength bar indication Confirm Password 3...

Page 129: ...the IP address subnet mast default gateway and incremental value The system will allocate the IP address to the remote devices by progressively increasing the last part of the IP address when initiali...

Page 130: ...anual 121 Initialization finished Click Finished to complete the settings 5 6 1 2 Adding Remote Devices Automatically On the Registration page click Device Search The devices found are displayed Searc...

Page 131: ...evice to connect the remote device Manufacturer In the Manufacturer list select the manufacturer of the remote device IP Address In the IP Address box enter the IP address of remote device The default...

Page 132: ...upports Auto TCP UDP or MULTICAST If the remote device is added through other manufacturers the system supports TCP and UDP Encryption If the remote device is added through ONVIF protocol enabling the...

Page 133: ...e one device Select the checkbox of the devices that you want to delete and then click Delete 5 6 1 5 Modifying IP Address You can modify a single IP address or multiple IP addresses of remote devices...

Page 134: ...Click OK to save the settings To modify IP address in batches do the following In the Searched Device list area select the devices that you want to modify IP address in batches Click Modify IP Set in...

Page 135: ...ce to the USB port of the Device Click Export Browse Configure the save path Click OK to save the settings A pop up message indicating Successfully exported is displayed Click OK When exporting IP add...

Page 136: ...OK to replace the existing one Click Cancel to add it as a separate device in the Added Device area You can edit the exported csv file and be cautious not to change the file format otherwise the file...

Page 137: ...Information You can view the device firmware information such as channel number IP address manufacturer system version video input audio input and alarm in Select Main Menu CAMERA Camera List Firmware...

Page 138: ...ox the device that you want to upgrade and click Manual Check The system starts detecting if there is a new version on the online server 2 Select the checkbox of all the devices that have new version...

Page 139: ...ord Control Record mode Configure the settings for the record control parameters Table 5 24 Record control parameters Parameter Description Channel Displays all the analog channels and the connected d...

Page 140: ...ction triggered snapshot When the both are enabled the event triggered snapshot has the priority If there is no alarm event the system performs scheduled snapshot If there is any alarm event the syste...

Page 141: ...nfigured the snapshot schedule see 5 1 4 10 Configuring Snapshot Storage Schedule 5 8 1 2 Configuring Event Triggered Snapshot Select Main Menu CAMERA Encode Snapshot In the Type list select Event and...

Page 142: ...corresponding channel Click Apply 5 8 2 Configuring Snapshot Storage Schedule You need to configure the storage schedule for the snapshot so that the snapshot can be saved For details see 5 1 4 10 Con...

Page 143: ...ing Back Video 5 9 1 Enabling Record Control Manual recording operation requires the user have the permission to access STORAGE settings Check to ensure the HDD installed in the Device has been format...

Page 144: ...time as configured in the recording schedule Manual Keep general recording for 24 hours for the selected channel Stop Do not record Snapshot Enable or disable the scheduled snapshot for the correspond...

Page 145: ...e channel 4 channel 9 channel and 16 channel When playing back in a single channel click and hold to select the area that you want to enlarge The area is enlarged after the left mouse button is releas...

Page 146: ...rded video located Click and hold the time bar and the mouse pointer shall change to a hand icon and then you can drag to view the playback of the target time You can drag the vertical orange line on...

Page 147: ...ist and File List Click the Tag List button the marked recorded video list is displayed Double click the file to start playing Click the File List button the searched recorded video list is displayed...

Page 148: ...e recorded video click to start playing forward Slow Playback During playing back click to set the speed of slow playback as SlowX1 2 SlowX1 4 SlowX1 8 or SlowX1 16 During fast playback click to slow...

Page 149: ...e during Playback Show playback video in full screen 5 9 3 2 Selecting Search Type You can search the recorded videos splice or snapshots from HDD or external storage device From R W Disk Recorded vid...

Page 150: ...channels Maximum 1024 files can be backed up at one time The files that are selected in the File List cannot be clipped 5 9 3 4 Backing up Recorded Video You can back up the recorded video file or sp...

Page 151: ...on detection for the channel by selecting Main Menu ALARM Video Detection Motion Detection To use the Smart Search function do the following Select Main Menu SEARCH the video search page is displayed...

Page 152: ...motion alarm which includes both human and vehicle during selected time and searching area Click The screen starts playing back the motional splices of recorded video for the selected searching area C...

Page 153: ...ule 5 9 6 Marking and Playing Back Video You can mark the recording for somewhere important Then you can easily find the marked recording by searching time and mark name Marking a Video Select Main Me...

Page 154: ...rk list Double click the file that you want to play back To search the marked video by time in the SEARCH box on the top of the page enter the time and then click Playing Back Time before the Tag You...

Page 155: ...and End Time box and then click Search All the tagged videos display in time order To modify the name of tagged video double click a tagged video To delete the marked video select the tagged video and...

Page 156: ...channel supports this function Start playing back splices Click the playback starts from the beginning Double click anywhere on the time bar the playback starts from where you click Time bar Every re...

Page 157: ...ge you can enter the specific time to search the file that you want to view In the File List area there are 128 files can be displayed File type R indicates general recorded video A indicates recorded...

Page 158: ...ed video will not be covered To view the locked information click The recorded video that is under writing or overwriting cannot be locked To unlock the recorded video in the File Lock page select the...

Page 159: ...larm Input Settings Connect the alarm input and output ports by referring to 4 3 Connecting to Alarm Input and Output You can configure the alarm settings for each channel individually or apply the se...

Page 160: ...r disable the local alarm function Device Type In the Device Type list select NO or select NC as the voltage output type Schedule Click Setting to display setting interface Define a period during whic...

Page 161: ...Main Menu NETWORK Email Record Channel Select the channel s that you want to record The selected channel s starts recording after an alarm event occurs The recording for local alarm recording and aut...

Page 162: ...n connect a switch to the alarm input port for disarming control Click Apply to complete the settings Click Default to restore the default setting Click Copy to in the Copy to dialog box select the ad...

Page 163: ...he default setting 5 10 2 3 Configuring Alarms from External IP Cameras Select Main Menu ALARM Alarm in Port CAM Ext CAM ext Configure the alarm input settings from the external IPC Click Apply to com...

Page 164: ...ttings from the offline IPC Click Apply to complete the settings Click Default to restore the default setting Click Copy to to copy the settings to other channels 5 10 2 5 Configuring Alarms from HDCV...

Page 165: ...arm Output When the Device activates alarms the connected alarm device generates alarms in the way that you can configure in this section You can connect to the output port of the Device or connect wi...

Page 166: ...address number configured by the DIP switch on the Alarm Box Alarm Type Select the alarm type for each alarm output ports Status Indicates the status of each alarm output port Alarm Reset Click OK to...

Page 167: ...om 5 seconds to 30 seconds and the default value is 5 seconds Mode Set the alarm mode of white light to be Always on or Flicker Flicker Frequency When setting the alarm mode of white light to be Flash...

Page 168: ...from 5 seconds to 30 seconds and the default value is 5 seconds Audio Clip Select the audio clip for the siren sound The default setting is Clip 1 Volume Select the volume for the audio clip You can s...

Page 169: ...image processing technology The technology analyzes the video images to detect the obvious changes such as moving objects and blurriness The system activates alarms when such changes are detected 5 1...

Page 170: ...leaves flies The detection range by PIR is smaller than the field angle PIR function is enabled by default if it is supported by the cameras Enabling PIR function will get the motion detect to be enab...

Page 171: ...system to send an email notification when an alarm event occurs To use this function make sure the email function is enabled in Main Menu NETWORK Email Record Channel Select the channel s that you wan...

Page 172: ...to enable audio broadcast alarm tones in response to a motion detection event White Light Select the checkbox to enable white light alarm of the camera Siren Select the checkbox to enable sound alarm...

Page 173: ...ect alarm Right click on the screen to exit the region setting page On the Motion Detection page click Apply to complete the settings Setting Motion Detection Period The system only activates the alar...

Page 174: ...he period and then select the checkbox to enable the settings There are six periods for you to set for each day Under Copy to select All to apply the settings to all the days of a week or select speci...

Page 175: ...to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 5 10 4 3 Configuring...

Page 176: ...s Click Default to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 5 10...

Page 177: ...USB gateway or camera gateway Post Alarm Set a length of time for the Device to delay turning off alarm after the external alarm is cancelled The value ranges from 10 seconds to 300 seconds and the d...

Page 178: ...t Type list select Offlice IP Conflict or MAC Conflict as the event type Enable Enable or disable the Network event detection function Alarm out Port Click Setting to display setting page General Alar...

Page 179: ...at the Device Log Select the checkbox to enable the Device to record a local alarm log Post Record Continue to record for some time after the alarm is ended The value ranges from 10 seconds to 300 sec...

Page 180: ...rning and can realize precision alarms Face detection The Device can analyze the faces captured by the camera and link the configured alarms Face recognition The Device can compare the captured faces...

Page 181: ...n Parameters The alarms are generated according to the configured parameters Main Menu AI Parameters Face Detection Face detection In the Channel list select a channel that you want to configure face...

Page 182: ...length of time for the Device to delay turning off alarm after the external alarm is cancelled The value ranges from 0 seconds to 300 seconds If you enter 0 there will be no delay Show Message Select...

Page 183: ...the selected channel To use this function make sure the snapshot function is enabled for Intel in Main Menu STORAGE Schedule Snapshot Video Matrix Select the checkbox to enable the function When an al...

Page 184: ...ace detection Select the channel enter the start time and end time and set for the gender age glasses beard and mask Click Smart Search The results are displayed Search results Select the face that yo...

Page 185: ...screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device select files click Export and then se...

Page 186: ...earching by faces attributes or portraits If you select AI by device then among face detection and recognition IVS function and video structuring you can use one of them at the same time for the same...

Page 187: ...ng the existing face databases or adding new one on the DVR Remote If you have face recognition camera you can select this to view the existing face databases or adding new one on the camera Click Add...

Page 188: ...click Delete to delete the database Configure database Adding Face Pictures You can add face pictures to the existing databases one by one or by batch or add from the detected faces To add face pictu...

Page 189: ...User s Manual 180 Details Click Register ID Register ID Click to add a face picture...

Page 190: ...stem prompts the registration is successful On the Details page click Search The system prompts modeling is successful If the system prompts the message indicating modeling is in process wait a while...

Page 191: ...e Gender Enter 1 or 2 1 represents male and 2 represents female Birthday Enter numbers in the format of yyyy mm dd Country Enter the abbreviation of country For example CN for China ID Type 1 represen...

Page 192: ...ach time or Select a folder to import face pictures Click OK to complete batch registration Adding the Detected Faces Right click on the live view screen and then select Live Mode AI Mode AI mode live...

Page 193: ...User s Manual 184 Playback Click Add to Human Face Database Register ID Select the face database and enter the ID information Click OK to complete registration...

Page 194: ...ill be displayed on the AI mode live view screen and smart search page and link the alarms Select Main Menu AI Parameters Face Recognition Face recognition In the Channel list select a channel that yo...

Page 195: ...e the Stranger Mode 1 Enable the Stranger mode When the detected faces do not belong to the face database the system remarks the face as Stranger 2 Click Setting to set the alarm linkage 3 After setti...

Page 196: ...pare the detected faces with the face database and play back Search by attributes Search the face database by the face attributes Search by picture Search the face database by uploading face pictures...

Page 197: ...anual 188 Search by attributes Select the channel and set the parameters such as start time end time gender age glasses beard mask and similarity according to your requirement Click Smart Search Smart...

Page 198: ...een full screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device select files click Export an...

Page 199: ...k to the file select the files and then click Add Tag Search by Picture Select Main Menu AI AI Search Face Recognition Search by Picture Search by picture Upload face pictures from Face Database or Lo...

Page 200: ...selecting the face database and gender and entering name and ID No according to your actual requirement 3 Click Search to display the results that satisfy the requirement Click Reset to clear the sea...

Page 201: ...re from the USB storage device and then click OK The selected face pictures are uploaded After the face pictures are uploaded continue to configure other parameters channel start time end time and sim...

Page 202: ...u can also do the following operations to the recorded files To add a mark to the file select the files and then click Add Tag To lock the files to make it unable to be overwritten select the files an...

Page 203: ...etected behaviors match with the rules the system activates alarms If you select AI by device then among face detection and recognition IVS function and video structuring you can use one of them at th...

Page 204: ...e AI by Camera This option requires certain AI cameras The camera will do all the AI analysis and then give the results to the DVR AI by Device The camera only transmits normal video stream to the DVR...

Page 205: ...an be configured as a straight line or broken line Supports detecting one way or two way tripwire crossing Supports multiple tripwires in the same scenario to meet the complexity Supports size filteri...

Page 206: ...u can configure two filtering targets maximum size and minimum size When the target that is crossing the tripwire is smaller than the minimum size or larger than the maximum size no alarms will be act...

Page 207: ...5 12 IoT Function When an alarm event occurs the system links the peripheral alarm devices connected to the selected output port Post Alarm Set a length of time for the Device to delay turning off ala...

Page 208: ...s to 300 seconds Tour Select the Tour checkbox to enable a tour of the selected channels To use this function the tour setting must be configured After the tour is ended the live view screen returns t...

Page 209: ...on areas Supports detecting the behaviors that enter and leave the intrusion areas Supports detecting the behaviors that are moving in the intrusion areas The quantity of areas and lasting time can be...

Page 210: ...it Enter and Exit Target Filter Click to draw areas to filter the target You can configure two filtering targets maximum size and minimum size When the target that is crossing the tripwire is smaller...

Page 211: ...2 3 2 Smart Search for IVS Function You can search for the intelligent events and play back Select Main Menu AI SMART SEARCH IVS IVS In the Channel list select the channel that you want to search for...

Page 212: ...User s Manual 203 Search results Click the picture that you want to play back Playback...

Page 213: ...ath and file type and then click Start Backup To lock the files to make it unable to be overwritten select the files and then click Lock To add a mark to the file select the files and then click Add T...

Page 214: ...Search for Video Structuring Face Detect You need to select Human Detection first and then you can select this option If you select this option and there is any human face appears in the video then t...

Page 215: ...r multiple features from Top Top Color Bottom Bottom Color Hat Bag Gender Age or Umbrella Click Smart Search If you only selected Human Body Detection and did not select Face Detection in 5 11 1 4 1 C...

Page 216: ...body detection If you selected Human Body Detection and Face Detection in 5 11 1 4 1 Configuring Video Structuring and there is any human face appears in the video there will be extra face features d...

Page 217: ...en you can Click Export to export them to the USB device Click Backup to make backup in the DVR Click Lock so that they don t get overwritten or deleted Click Add Tag to name them as needed Non motor...

Page 218: ...elect the channel and the time and then select one or multiple features from Type Vehicle Color People Number or Helmet Click Smart Search Search results Select one or multiple results and then you ca...

Page 219: ...e preset rules When the detected behaviors match with the rules the system activates alarms The IVS function can avoid wrong alarms by filtering the factors such as rains light and animals Face detect...

Page 220: ...ure the time period from end of event detection to the stop of alarm Alarm out Port Click Setting to display setting page General Alarm Enable alarm activation through the alarm devices connected to t...

Page 221: ...ce to delay turning off recording after the alarm is cancelled The value ranges from 10 seconds to 300 seconds and the default value is 10 seconds Tour Select the Tour checkbox to enable a tour of the...

Page 222: ...t the channel enter the start time and end time and select the object type you need Click Search The results are displayed 5 11 3 2 Configuring IVS Function The IVS function processes and analyzes the...

Page 223: ...t you selected Select the checkbox of the rule to enable it Click Apply to complete the settings Configuring Tripwire Rules When the target object crosses the tripwire in the defined direction the sys...

Page 224: ...ripwire Draw a tripwire 1 In the Channel list select the channel that you want to configure the rules for 2 Click Tripwire rule 3 Configure the settings for the parameters of drawing rules Table 5 37...

Page 225: ...alarms will be activated The maximum size should be larger than the minimum size Effective Target Enable the AI Recognition function By default Human and Motor Vehicle are selected for alarm object 4...

Page 226: ...Not all models support this function The corresponding parameters in the alarm center should be configured For details see 5 15 1 12 Configuring Alarm Center Settings Send Email Select the Send Email...

Page 227: ...the checkbox to activate a buzzer noise at the Device Log Select the checkbox to enable the Device to record a local alarm log Alarm Tone Select to enable audio broadcast in response to a face detecti...

Page 228: ...ntrusion Draw an area 1 In the Channel list select the channel that you want to configure the rules for 2 Click Intrusion rule 3 Configure the settings for the parameters of drawing rules Table 5 39 I...

Page 229: ...maximum size should be larger than the minimum size Effective Target Enable the AI Recognition function By default Human and Motor Vehicle are selected for alarm object 4 Drag to draw an area 5 Click...

Page 230: ...User s Manual 221 The results that satisfy the searching conditions are displayed Search results Click the picture that you want to play back Playback...

Page 231: ...d then click Lock To add a mark to the file select the files and then click Add Tag 5 11 3 3 Face Detection For XVR5X I and XVR7X I series only Some series of devices can analyze the pictures captured...

Page 232: ...Setting Motion Detection Period section in 5 10 4 1 Configuring Motion Detection Settings Alarm out Port Click Setting to display setting page General Alarm Enable general alarm and select the alarm o...

Page 233: ...Setting to display the PTZ page Enable PTZ linkage actions such as selecting the preset that you want to be called when an alarm event occurs To use this function the PTZ operations must be configure...

Page 234: ...elect the checkbox to enable the white light alarm of the camera Siren Select the checkbox to enable the sound alarm of the camera Click Apply to complete the settings 5 11 3 3 2 Searching for and Pla...

Page 235: ...User s Manual 226 Search results Select the face that you want to play back Registered information...

Page 236: ...rk to the file select the files and then click Add Tag 5 11 3 4 Face Recognition For XVR7X I series only Face recognition applies to AI preview mode and smart search AI preview mode Supports comparing...

Page 237: ...n At Type you can select Local or Remote Local Viewing the existing face databases or adding new one on the DVR Remote If you have face recognition camera you can select this to view the existing face...

Page 238: ...base and then click Delete to delete the database Configure face database Adding Face Pictures You can add face pictures to the existing databases one by one or by batch or add from the detected faces...

Page 239: ...User s Manual 230 Details Click Register ID Register ID Click to add a face picture...

Page 240: ...stem prompts the registration is successful On the Details page click Search The system prompts modeling is successful If the system prompts the message indicating modeling is in process wait a while...

Page 241: ...der Enter 1 or 2 1 represents male and 2 represents female Birthday Enter numbers in the format of yyyy mm dd Country Enter the abbreviation of country For example CN for China ID Type 1 represents ID...

Page 242: ...ach time or Select a folder to import face pictures Click OK to complete batch registration Adding the Detected Faces Right click on the live view screen and then select Live Mode AI Mode AI mode live...

Page 243: ...User s Manual 234 Playback Click Add to Human Face Database Register ID Select the face database and enter the ID information Click OK to complete registration...

Page 244: ...will be displayed on the AI mode live view screen and smart search page and link the alarms Select Main Menu AI Parameters Face Recognition Face recognition In the Channel list select a channel that y...

Page 245: ...e the Stranger mode When the detected faces do not belong to the face database the system remarks the face as Stranger 2 Click Setting to set the alarm linkage 3 After setting is completed click OK Cl...

Page 246: ...pare the detected faces with the face database and play back Search by attributes Search the face database by the face attributes Search by picture Search the face database by uploading face pictures...

Page 247: ...nual 238 Search by attributes Select the channel and set the parameters such as start time end time gender age glasses beard mask and similarity according to your requirement Click Smart Search Search...

Page 248: ...playing page to switch between full screen playing and thumbnail playing You can also do the following operations to the recorded files To export the database file csv to the external storage device s...

Page 249: ...to the file select the files and then click Add Mark Search by Picture Select Main Menu AI AI Search Face Recognition Search by Picture Search by picture Upload face pictures from Face Database or Lo...

Page 250: ...selecting the face database and gender and entering name and ID No according to your actual requirement 3 Click Search to display the results that satisfy the requirement Click Reset to clear the sear...

Page 251: ...n select the picture from the USB storage device and then click OK The selected face pictures are uploaded After the face pictures are uploaded continue to configure other parameters channel start tim...

Page 252: ...can also do the following operations to the recorded files To add a mark to the file select the files and then click Add Mark To lock the files to make it unable to be overwritten select the files an...

Page 253: ...wirelessly through the Device with USB gateway or through connecting to a camera gateway After connection you can activate alarm events through external sensors 5 12 1 1 Connecting Sensor through Devi...

Page 254: ...User s Manual 245 Sensor pairing In the Access Type list select USB Gateway Click Add Add USB gateway Click Pair...

Page 255: ...User s Manual 246 Pair Click Back to exit the pairing page The added sensor information is displayed Click to modify the sensor name click to delete sensor information Sensor pairing...

Page 256: ...Only the camera with gateway supports this function Select Main Menu IoT Management Sensor Pairing Sensor pairing In the Access Type list select Camera Gateway In the Channel list select the channel...

Page 257: ...248 Pair Click Back to exit the pairing page Click to modify the sensor name click to delete sensor information Sensor pairing 5 12 1 3 Configuring Alarm Linkage Select Main Menu IoT Management Wirel...

Page 258: ...Camera Gateway or All When Access Type is Camera Gateway you can select Channel to filter the status of present wireless detector Click Setting Configure the settings for alarm linkage Table 5 41 Ala...

Page 259: ...e external alarm is cancelled The value ranges from 0 seconds to 300 seconds and the default value is 10 seconds Post Record Set a length of time for the Device to delay turning off recording after th...

Page 260: ...l alarm log Extra screen Select the checkbox to enable the function When an alarm event occurs the extra screen outputs the settings configured in Main Menu DISPLAY Tour Sub Screen Not all models supp...

Page 261: ...camera and display on the Realtime Display page Optional Set temperature displaying mode When Show F Fahrenheit Degree is selected the temperature will be displayed by Fahrenheit degree in Realtime D...

Page 262: ...in graphical way by selecting the Display Chart checkbox Chart Click Remove to delete the data 5 12 2 3 Exporting Temperature and Humidity Data You can export the temperature and humidity data in BMP...

Page 263: ...arts exporting the data Click OK You can find the exported data on your USB device 5 12 2 4 Configuring Alarm Linkage You can configure alarm linkage settings for temperature and humidity data 5 12 2...

Page 264: ...er Description Access Point Indicates the channel that the camera is connected to Type Temperature by default Detect Position Name Set the detect position name Preview Channel Select the channel that...

Page 265: ...lay turning off alarm after the external alarm is cancelled The value ranges from 0 seconds to 300 seconds and the default value is 10 seconds If you enter 0 there will be no delay Post Record Set a l...

Page 266: ...hen an alarm event occurs To use this function make sure the email function is enabled in Main Menu NETWORK Email Log Select the checkbox to enable the Device to record a local alarm log Extra screen...

Page 267: ...pe as High Humidity or Low Humidity and set the upper and low humidity limit respectively For example select event type as High Humidity and set upper limit as 60 the alarm occurs when the humidity re...

Page 268: ...cord The selected channel s starts recording after an alarm occurs The recording for IoT alarms and auto recording function must be enabled For details see 5 1 4 9 Configuring Recorded Video Storage S...

Page 269: ...era is connected to Display Type In the Display Type list select List or Diagram Type Select the information type that you want to search You can select Humidity or Temperature Status Select the infor...

Page 270: ...User s Manual 261 List Diagram Click Export The system starts exporting the data Click OK You can find the exported data on your USB device...

Page 271: ...for wireless siren is enabled for specific events For example if you want to enable the alarm output through wireless siren for motion detection see Alarm Output parameter in 0 Manual Activate alarm i...

Page 272: ...earching the Transaction Records The system supports fuzzy search Select Main Menu POS POS Search POS search In the POS Search box enter the information such as transaction number on your receipt amou...

Page 273: ...ted channel s starts recording after an alarm occurs The recording for POS alarms and auto recording function must be enabled For details see 5 1 4 9 Configuring Recorded Video Storage Schedule and 5...

Page 274: ...e as the text size of POS information Font Color In the color bar click to select the color for the text size of POS information POS Info Enable the POS Info function the POS information displays in t...

Page 275: ...Backup parameters Parameter Description Device Name In the Device Name list select the device that you want to back up the files to Format Click Format the Format page is displayed If the capacity of...

Page 276: ...mat list select the file format as DAV or MP4 that you want to search Click Search to search the files that meet the configured settings The searched results will display in the table Select the files...

Page 277: ...Select Main Menu NETWORK TCP IP the TCP IP page is displayed For details about parameter settings see 5 1 4 4 Configuring Network Settings TCP IP 5 15 1 2 Configuring Port Settings You can configure...

Page 278: ...ing to your actual situation UDP Port The default value setting is 37778 You can enter the value according to your actual situation HTTP Port The default value setting is 80 You can enter the value ac...

Page 279: ...15 1 3 Configuring Wi Fi Connection Settings You can make wireless connection between the Device and the other devices in the same network through Wi Fi settings facilitating the devices connection a...

Page 280: ...nect To connect to other hotspot disconnect from the current connected hotspot first and then connect to the other hotspot Disconnect To disconnect from a hotspot click Disconnect Click Apply to compl...

Page 281: ...ys the recognized information for the parameters in Area 2 Table 5 50 Recognized information Parameter Description NIC Name Displays the name of Ethernet card Network Type Displays the network type Di...

Page 282: ...E is another way for the Device to access the network You can establish network connection by configuring PPPoE settings to give the Device a dynamic IP address in the WAN To use this function firstly...

Page 283: ...the TCP IP page cannot be modified 5 15 1 6 Configuring DDNS Settings When the IP address of the Device changes frequently the DDNS function can dynamically refresh the correspondence between the dom...

Page 284: ...rs dyndns org Type NO IP DDNS address dynupdate no ip com Type CN99 DDNS address members 3322 org Server Address Domain Name The domain name for registering on the website of DDNS service provider Use...

Page 285: ...ttings for the email parameters Table 5 52 Email parameters Parameter Description Enable Enable the email function There might be risk of sending data to specified email address after it is enabled SM...

Page 286: ...emails caused by frequent alarm events The value ranges from 0 to 3600 0 means that there is no interval Health Mail Enable the health test function The system can send a test email to check the conn...

Page 287: ...and ports shall be mapped to extranet proceed with caution Status Indicates the status of UPnP function Offline Failed Online Succeeded LAN IP Enter IP address of router on the LAN After mapping succ...

Page 288: ...l port When establishing a mapping relationship ensure the mapping ports are not occupied or limited The internal and external ports of TCP and UDP must be the same and cannot be modified Click to mod...

Page 289: ...ess Indicates the destination address for the agent program to send the Trap information Trap Port Indicates the destination port for the agent program to send the Trap information Read Only Username...

Page 290: ...as the channels quantity and software version 5 15 1 10 Configuring Multicast Settings When you access the Device from the network to view the video if the access is exceeded the video will not displa...

Page 291: ...t MULTICAST The web will automatically obtain the multicast IP address and join Then you can view the video through multicast function Login 5 15 1 11 Configuring Register Settings You can register th...

Page 292: ...u want to register to Port Enter the port of the server Sub Service ID This ID is allocated by the server and used for the Device Click Apply to complete the settings 5 15 1 12 Configuring Alarm Cente...

Page 293: ...default is ALARM CENTER Server Address The IP address and communication port of the PC installed with alarm client Port Auto Report Plan In the Auto Report Plan list select time cycle and specific ti...

Page 294: ...network connection status between the Device and other devices Select Main Menu MAINTAIN Network Test Network test In the Destination IP box enter the IP address Click Test After testing is completed...

Page 295: ...ring resending and editing data that are sent and received during network transmission When there is network abnormality you can perform packet capturing and back up into the USB storage device This d...

Page 296: ...ce to the Device Click Refresh The Device starts detecting the USB storage device and displays its name in the Device Name box Select the route of the data that you want to capture and back up 1 In th...

Page 297: ...ket capturing and backing up Only the data packet of one LAN can be captured at one time After capturing starts you can exit the Test page to perform other operations such as web login and monitoring...

Page 298: ...define the relevant permissions However the admin account cannot be set randomly You can manage the account by user and group and the name cannot be repeated Every user must belong to a group and one...

Page 299: ...within the group permission Period Click Setting to display Setting page Define a period during which the new account can log in to the device The new account cannot log in to the device during the t...

Page 300: ...n switches to On the timeline of any selected day click the half hour blocks to select the active periods all the days with will take the same settings Define for all days of a week Click All all the...

Page 301: ...select All to apply the settings to all thedays of a week or select specific day s that you want to apply the settings to 3 Click OK to save the settings Click OK 5 16 1 2 Modify a User Account Select...

Page 302: ...mber letter and special characters excluding and For the admin account you enable disable the unlock pattern and modify password hint To use the unlock pattern enable Unlock Pattern click draw a patte...

Page 303: ...User s Manual 294 User Click for the user account that you want to delete Click OK to delete a user account 5 16 2 Configuring Group Account 5 16 2 1 Adding a Group Select Main Menu ACCOUNT Group...

Page 304: ...k Add Add group Configure the settings for the parameters of adding a group Table 5 59 Parameters of adding a group Parameter Description Group Name Enter a name for the group Remarks Optional Enter a...

Page 305: ...sion In the Permission area select the checkboxes in the System tab Playback tab and Monitor tab Click OK to complete the settings 5 16 2 2 Modifying a Group Select Main Menu ACCOUNT Group Group Click...

Page 306: ...User s Manual 297 Modify Change the settings for group name memo and authority Click OK to complete the settings 5 16 2 3 Deleting a Group Select Main Menu ACCOUNT Group Group...

Page 307: ...onfiguring ONVIF Users The device manufactured by other company can connect to the Device through ONVIF protocol by an authorized ONVIF account The admin account is created for ONVIF users right after...

Page 308: ...e the account Audio Management Audio management function manages audio files and configures the playing schedule When there is an alarm event the audio file can be activated 5 17 1 Configuring Audio F...

Page 309: ...are automatically saved into the HDD so you do not need to connect to the USB storage device to get the file next time Click to play the audio file Click to rename the audio file Click to delete the a...

Page 310: ...u want to repeat the playing in the defined period Output Port Includes two options MIC and Audio It is MIC by default The MIC function shares the same port with talkback function and the latter has t...

Page 311: ...d file length for each recorded video Delete Expired Files Configure whether to delete the old files and if yes configure the days Click Apply to complete the settings 5 18 2 Configuring the Recording...

Page 312: ...setting In the Properties list select Read Write Read Only and then click Apply to save the settings HDD format Select the HDD that you want to format click Format and enable Clear HDD database in the...

Page 313: ...nt HDD Mode is Quota Group click Change to HDD Group Mode and then configure HDD group You can enable either HDD Group Mode or Quota Group The system prompts to reboot the device each time when you sw...

Page 314: ...User s Manual 305 Main stream Sub stream...

Page 315: ...to each channel and distribute the storage space of each channel reasonably If the page displays that Current HDD Mode is HDD Group click Change to Quota Mode and then configure quota You can enable e...

Page 316: ...igure and select quota from the drop down list of corresponding HDD Click Apply to complete the settings Click Quota Statistics to view the quota of each channel in HDD Quota statistics 5 18 7 Configu...

Page 317: ...no files in HDD the system cannot detect the bad track Global detect Detect the whole HDD through Windows which takes time and might affect the HDD that is recording the video Select Main Menu STORAGE...

Page 318: ...After the detecting is completed you can view the detecting reports to find out the problem and replace the defective HDD to avoid data loss Select Main Menu STORAGE Disk Check Check Report Check repo...

Page 319: ...8 8 Configuring Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity and calculate the required HDD capacity according to the record perio...

Page 320: ...the settings Then the system will calculate the time period that can be used for storage according to the channels settings and HDD capacity Click Copy to to copy the settings to other channels Calcul...

Page 321: ...cord Total space 5 18 9 Configuring FTP Storage Settings You can store and view the recorded videos and snapshots on the FTP server Preparation Purchase or download a FTP server and install it on your...

Page 322: ...Enter the user name and password to log in to the FTP server Enable the anonymity function and then you can login anonymously without entering the user name and password Username Password Storage Path...

Page 323: ...t Channel Select the channel that you want to apply the FTP settings Day Select the week day and set the time period that you want to upload the recorded files You can set two periods for each week da...

Page 324: ...rity Modules This area shows the running status of security modules For details about the security modules move mouse pointer on the icon to see the on screen instructions Scanning Security Status You...

Page 325: ...ifications After enabling this function the alarm triggered by the NVR can be pushed to a mobile phone This function is enabled by default There might be safety risk if this service is enabled Disable...

Page 326: ...SSH service This function is disabled by default There might be safety risk if this service is enabled Disable this function when it is not in use Enable Device Discovery After enabling this function...

Page 327: ...integrity between two communications application programs CA Certificate Enable it and click Browse to import CA certificate from flash drive For details about importing and creating a certificate se...

Page 328: ...B drive For details about importing or creating a CA certificate see 5 19 4 Step 4 Select a HTTPS certificate Step 5 Click Apply to complete the settings 5 19 3 Attack Defense 5 19 3 1 Firewall Step 1...

Page 329: ...egment and MAC address IP Address Enter IP Address Start Port and End Port that is allowed or forbidden When Type is IP Address they can be configured Start Port and End Port can be configured only in...

Page 330: ...account will be locked after your entries exceed the maximum number Value range 5 30 Default value 5 Lock Time Set how long the account is locked for Value range 5 120 minutes Default value 5 minutes...

Page 331: ...ync Time Allowlist function Step 3 Configure the parameters Table 5 66 Time allowlist parameters Parameter Description Add You can add trusted hosts for time synchronization Type Select IP address or...

Page 332: ...CA Certificate You can create or import device certificate and install trusted CA Certificate 5 19 4 1 Device Certificate Create Certificate Select Main Menu SECURITY CA Certificate Device Certificat...

Page 333: ...zation This parameter is user defined Organization Unit This parameter is user defined Domain Name Input the IP address of the certificate Click Create CA Application and Import Follow the on screen i...

Page 334: ...the USB drive Private Key Click Browse to find the third party certificate private key on the USB drive Private Key Password Input the password of encrypted private key When the private key is not enc...

Page 335: ...rowse to select the certificate that you want to install Step 4 Click Import 5 19 5 Audio Video Encryption The device supports audio and video encryption during data transmission Step 1 Select Main Me...

Page 336: ...ability if this service is disabled Encryption Type Use the default setting Update Period of Secret Key Secret key update period Value range 0 720 hours 0 means never update the secret key Default val...

Page 337: ...5 19 6 1 Security Exception Step 1 Select Main Menu SECURITY Security Warning Security Exception Security exception Step 2 Select Enable and configure parameters Table 5 70 Security exception paramete...

Page 338: ...e first Log Select the checkbox the NVR device records the alarm information in the log when an alarm occurs Send Email Select the checkbox When an alarm occurs the NVR device sends an email to the se...

Page 339: ...alarm device Post Alarm When the alarm ends the alarm extended for a period of time The time range is from 0 seconds through 300 seconds Buzzer Select the checkbox to activate the buzzer when an alar...

Page 340: ...e user To use this function make sure the email function is enabled in Main Menu NETWORK Email Configuring System Settings 5 20 1 Configuring General System Settings You can configure the device basic...

Page 341: ...ording to your actual situation Click Add Enable the Add More function so you can continue adding holiday information Added holiday 5 20 2 Configuring RS 232 Settings You can configure serial port fun...

Page 342: ...col COM in order to overlay card number PTZ Matrix Connect matrix control It is Console by default Baud Rate Select Baud rate which is 115200 by default Data Bits It ranges from 5 to 8 which is 8 by d...

Page 343: ...as the Device temperature Not all models support this function and it is only supported on the local configuration page Click Apply to complete the settings 5 20 4 Exporting and Importing System Setti...

Page 344: ...s Manual 335 Exporting System Settings Select Main Menu MAINTAIN Manager Import Export Import Export Insert a USB storage device into one of the USB ports on the Device Click Refresh to refresh the p...

Page 345: ...into one of the USB ports on the Device Select Main Menu SYSTEM Import Export Click Refresh to refresh the page Click on the configuration folder under the name style of Config_ YYYYMMDDhhmmss that y...

Page 346: ...nagement Click Factory Default select OK and then enter the password of admin user in the prompted dialog box to completely recover device parameters to factory default 5 20 6 Updating the Device 5 20...

Page 347: ...User s Manual 338 Update Click Update Browse Click the file that you want to upgrade Click OK...

Page 348: ...ether there is any new version available Ensure the correct power supply and network connection during upgrading otherwise the upgrading might be failed Select Main Menu MAINTAIN Manager Update Update...

Page 349: ...ill upgrade automatically The Uboot upgrade can avoid the situation that you have to upgrade through TFTP when the Device is halted 5 20 7 Exporting Intelligent Diagnosis Data When an error occurs go...

Page 350: ...stem operations are saved in the memory of the Device and other types of logs are saved into the HDD If there is no HDD installed the other types of logs are also saved in the memory of the Device Whe...

Page 351: ...g type that you want to view System Config Storage Record Account Clear Playback and Connection or select All to view all logs In the Start Time box and End Time box enter the time period to search an...

Page 352: ...on page is displayed Click Next or Previous to view more log information Click Backup to back up the logs into the USB storage device Click Clear to remove all logs 5 21 3 Viewing Event Information Yo...

Page 353: ...ata transmission details and test network For details about testing network see 5 15 2 1 Testing the Network 5 21 4 1 Viewing Online Users You can view the online user information and block any user f...

Page 354: ...535 The system detects every 5 seconds to check whether there is any user added or deleted and update the user list timely 5 21 4 2 Viewing the Network Load Network load means the data flow which meas...

Page 355: ...information of data sending speed and receiving speed The default display is LAN1 load Only one LAN load can be displayed at one time 5 21 5 Viewing HDD Information You can view the HDD quantity HDD...

Page 356: ...ation position of HDD Type Indicates HDD type Total Space Indicates the total capacity of HDD Free Space Indicates the usable capacity of HDD Status Indicates the status of the HDD to show if it is wo...

Page 357: ...er s Manual 348 Channel information 5 21 7 Viewing Data Stream Information You can view the real time data stream rate and resolution of each channel Select Main Menu INFO BPS the BPS page is displaye...

Page 358: ...the Device On the top right of the Main Menu page or on any page after you have entered the Main Menu click Select Logout you will log out the device Select Reboot the Device will be rebooted Select S...

Page 359: ...ecting to Network The factory default IP of the Device is 192 168 1 108 The Device supports monitoring on different browsers such as Safari fire fox Google on Apple PC to perform the functions such as...

Page 360: ...ing Web Main Menu After you have logged in the web the main menu is displayed Main menu Table 6 1 Main menu description No Icon Description 1 Includes configuration menu through which you can configur...

Page 361: ...as viewing real time video configuring channel layout setting PTZ controls and using smart talk and instant record functions if needed VIDEO Search for and play back the recorded video saved on the De...

Page 362: ...User s Manual 353 Legal information...

Page 363: ...ust Hardware malfunction 3 Hard disk cannot be detected There are following possibilities HDD is broken HDD jumper is damaged HDD cable connection is loose Main board SATA port is broken 4 There is no...

Page 364: ...able audio function Corresponding channel has no video input Playback is not continuous when the screen is blue 10 System time is not correct There are following possibilities Setup is not correct Bat...

Page 365: ...do not recommend this mode There is privacy mask or channel protection setup Current user has no right to monitor DVR local video output quality is not good 15 Network connection is not stable There a...

Page 366: ...ntrol when you play the file transformed to AVI via media player No DivX503Bundle exe or ffdshow 2004 1012 exe in Windows XP OS 23 Forgot local menu operation password or network password Contact your...

Page 367: ...era is H 264 or not Check the device supports camera main stream resolution or not such as 960H D1 and HD1 Check camera network transmission has reached the threshold or not Check the online user of t...

Page 368: ...the IP channel to connect to the IP camera From Main Menu CAMERA CHANNEL TYPE select the last channel to switch to the IP channel Some series product products support IP channel extension it supports...

Page 369: ...Video System LAN Local Area Network MAC Media Access Control MTU Maximum Transmission Unit NTP Network Time Protocol NTSC National Television Standards Committee ONVIF Open Network Video Interface Fo...

Page 370: ...User s Manual 361 Abbreviations Full term VBR Variable Bit Rate VGA Video Graphics Array WAN Wide Area Network...

Page 371: ...h the video shall be kept According to Formula 3 to calculate total capacity accumulation T q that is needed for all channels in the DVR during scheduled video recording Formula 3 c i i T m q 1 In the...

Page 372: ...File Size Bit Stream Size max File Size 320 Kbps 140 MB 384 Kbps 168 MB 448 Kbps 196 MB 512 Kbps 225 MB 640 Kbps 281 MB 768 Kbps 337 MB 896 Kbps 393 MB 1024 Kbps 450 MB 1280 Kbps 562 MB 1536 Kbps 675...

Page 373: ...ingston DataTraveler 1 GB Kingston DataTraveler 2 GB Maxell USB Flash Stick 128 MB Maxell USB Flash Stick 256 MB Maxell USB Flash Stick 512 MB Maxell USB Flash Stick 1 GB Maxell USB Flash Stick 2 GB K...

Page 374: ...ard type Transcend SDHC6 16 GB Big Kingston SDHC4 4 GB Big Kingston SD 2 GB Big Kingston SD 1 GB Big Sandisk SDHC2 8 GB Small Sandisk SD 1 GB Small Appendix 3 3 Compatible Portable HDD List Appendix T...

Page 375: ...0 GB to 4 TB capacity Appendix Table 3 5 Compatible SATA HDD Manufacturer Series Model Capacity Port Mode Seagate Video 3 5 ST1000VM002 1 TB SATA Seagate Video 3 5 ST2000VM003 2 TB SATA Seagate Video...

Page 376: ...kyHawk HDD Support HDD data recovery offered by Seagate ST1000VX003 1 TB SATA Seagate SkyHawk HDD Support HDD data recovery offered by Seagate ST2000VX005 2 TB SATA Seagate SkyHawk HDD Support HDD dat...

Page 377: ...TB SATA TOSHIBA Sonance MD04ABA400V 4 TB SATA TOSHIBA Sonance MD04ABA500V 5 TB SATA Seagate Constellation ES series SATA interface ST1000NM0033 1 TB SATA Seagate Constellation ES series SATA interfac...

Page 378: ...5 2 TB SATA Seagate Constellation ES series SAS interface ST3000NM0025 3 TB SATA Seagate Constellation ES series SAS interface ST4000NM0025 4 TB SATA Seagate Constellation ES series SAS interface ST60...

Page 379: ...HUH728080ALE600 8 TB SATA HITACHI Ultrastar series SAS interface HUS726020AL5210 2 TB SATA HITACHI Ultrastar series SAS interface HUS726040AL5210 4 TB SATA HITACHI Ultrastar series SAS interface HUS72...

Page 380: ...d you can use the USB cable with the model recommended to set USB burner Appendix Table 4 1 Compatible CD DVD burner Manufacturer Model Port Type Type Sony DRX S50U USB DVD RW Sony DRX S70U USB DVD RW...

Page 381: ...FNOVO CRT LXB FD17069HB 17 inch HFNOVO CRT LXB HF769A 17 inch HFNOVO CRT LX GJ556D 17 inch Samsung LCD 2494HS 24 inch Samsung LCD P2350 23 inch Samsung LCD P2250 22 inch Samsung LCD P2370G 23 inch Sam...

Page 382: ...twork working mode D LinK DES 1016D 10 100M self adaptive D LinK DES 1008D 10 100M self adaptive Ruijie RG S1926S Five network modes AUTO HALF 10M FULL 10M HALF 100M FULL 100M H3C H3C S1024 10 100M se...

Page 383: ...d the measures shall be scientific reliable practical and economic Considering the high voltage during the inductive thundering the International Electrotechnical Commission IEC standard on the energy...

Page 384: ...e following figure you can see there is a one point ground This connection provides common point to allow signal to be transmitted in many circuits If there is no common point the error signal transmi...

Page 385: ...of existed interference then there is possibility of interference when the current goes through the chassis and cable In this situation the interference circuit path usually lies in the system ground...

Page 386: ...Check the Electric System by Digital Multimeter For 220 VAC socket from the top to the bottom E ground cable N neutral cable L live cable Refer to the following figure Appendix Figure 7 4 Socket There...

Page 387: ...le connection is not proper or it is not the live cable at all Appendix Figure 7 6 Check live cable connection For N Neutral cable Turn the digital multimeter to 750 VAC use your one hand to hold the...

Page 388: ...User s Manual 379 Appendix Figure 7 7 Check neutral cable connection...

Page 389: ...finition Refer to the following figure for RJ 45 cable definition Appendix Figure 8 1 RJ 45 Refer to the following figure for RS 232 pin definition Appendix Figure 8 2 RS 232 Cross Connection Refer to...

Page 390: ...scription 4 Blue 2 RXD 5 White and blue 3 TXD 3 White and green 5 GND Straight Connection Refer to the following figure for straight cable connection information Appendix Figure 8 4 Straight cable con...

Page 391: ...dates function to obtain timely information of firmware updates released by the manufacturer We suggest that you download and use the latest version of client software Nice to have recommendations to...

Page 392: ...our audio and video data contents are very important or sensitive we recommend that you use encrypted transmission function to reduce the risk of audio and video data being stolen during transmission...

Page 393: ...384 Establish the 802 1x access authentication system to reduce the risk of unauthorized access to private networks Enable IP MAC address filtering function to limit the range of hosts allowed to acce...

Page 394: ...User s Manual...

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