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TROUBLESHOOTING GUIDE
Please check the following troubleshooting tips before you call for service!
Problem
Action
It never gets cold inside.
Freezing & refrigerating is
not so good.
Is the refrigerator unplugged?
Is the temperature set to [Low Mode]?
Is the refrigerator under direct sunlight or
is a heat appliance placed near it?
Is the space between the refrigerator back
and the wall too close?
Plug in the refrigerator.
Set the temperature mode to Middle or High.
Move to a place where there is no direct
sunlight, no heat appliances around.
between the back of the refrigerator and the
wall.
Foods in the
refrigerator get frozen.
Is temperature set to [High]?
Is the room temperature too low?
Is food with moisture stored close to the
cold air spout?
Set the temperature to [Middle] or [Low].
Food can be frozen if ambient temperature
is below 5°C. Move to a place where the
temperature is over 5°C.
Place food with moisture on the shelves close
to the doors.
Strange sounds from
the refrigerator.
.
uneven?
Is the space between refrigerator back
and the wall too close?
Do any objects or other stuff touch the
refrigerator?
Remove any object which touches the
refrigerator.
Odour or unpleasant
smell from the inside.
Is the food stored uncovered or
unwrapped?
Are the shelves and pockets stained with
food stuff?
Is the food stored too long?
Be sure to cover and wrap the food.
Clean them regularly. Once smell gets soaked
into those parts, it is not easy to remove.
Do not store food for too long. A refrigerator is
neither a perfect nor a permanent food keeper.