11
Before You Call for
Service...
Please check the following troubleshooting tips before
✽
you call for service!
Problem
It never gets cold inside.
Freezing & refrigerating is not
very good.
Checkup Point
❶
Is the refrigerator unplugged?
❷
Is the temperature set to [Low Mode]?
❸
Is the refrigerator under direct sunlight or is a heat
appliance placed near it?
❹
Is the space between the refrigerator back and the
wall too close?
Action
❶
Plug in the refrigerator.
❷
Set the temperature mode to Middle or High.
❸
Move to a place where there is no direct sunlight, no
heat appliances around.
❹
Keep sufficient space between the back of the
refrigerator and the wall.
Problem
Foods in the refrigerator get
frozen.
Checkup Point
❶
Is temperature set to [High]?
❷
Is the room temperature too low?
❸
Is food with moisture stored close to the cold air spout
?
Action
❶
Set the temperature to [Middle] or [Low].
❷
Foods can be frozen if ambient temperature is below
5
℃
. Move to a place where the temperature is over
5
℃
.
❸
Place foods with moisture on the shelves close to the
doors.
Problem
Strange sounds from the
refrigerator.
Checkup Point
❶
Is the floor beneath the refrigerator uneven?
❷
Is the space between the refrigerator back and the
wall too close?
❸
Does any object touch the refrigerator?
Action
❶
Move the refrigerator to a level and even floor.
❷
Keep sufficient space.
❸
Remove any object which touches the refrigerator.
Problem
Odour or unpleasant smell from
the inside.
Checkup Point
❶
Is the food stored uncovered or unwrapped?
❷
Are the shelves and pockets stained with food stuff?
❸
Is the food stored too long?
Action
❶
Be sure to cover and wrap the foods.
❷
Clean them regularly. Once smell gets soaked into
those parts, it is not easy to remove.
❸
Do not store foods for too long. A refrigerator is
neither a perfect nor a permanent food keeper.
