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TROUBLE SHOOTING
Most problems are easily solved if you understand the cause.
Check the following list for problem before calling for service.
If an error code such as IE, OE, UE is displayed on the control panel, first try turning off the power
of the washing machine and then turn back on Power button.
If PFE error code is displayed on the control panel, first try turning off the power of the washing
machine, the turn back on, then press the SPIN button and then the Start/Pause button.
Note:
It is normal to hear a wooshing noise as the water goes in through the inlet valve - this is
not a malfunction.
• Is there a power failure?
• Is the power cord correctly connected to an electric outlet?
• Did you turn on the power?
• Did you press Start/Pause button?
• Is there correct amount of laundry in the washer?
• Did you connect the inlet hose and open the water tap?
• Is the inlet hose or the water tap frozen?
• Is the water supply shut off?
• Is there any foreign matter blocking up the inlet hose filter?
• Is the drain hose frozen or blocked up by dirt?
• Is the drain hose kinked or deformed?
• Is the end of the drain hose immersed in water?
• Is there excessive dirt inside the drain filter?
• Are the clothes in the drum collected on one side?
• Is the washer installed on an uneven floor or is the vibration
serious?
• Do you have a large enough load in the machine?
• Is the door open?
• Is there anything(
) caught in the door gasket stopping it
closing tight.
• Is the filter of the drain pump clogged?
• Is the drain pump operated?
• Did you use the proper amount of detergent?
• Is the drain hose placed higher than 1m above floor?
• Is the washer installed on an uneven floor?
• Have all the transit bolts removed?
• Have feet been adjusted (page 8)
• The washer will not
operate at all.
• Water is not supplied.
Error display
• The washer will not drain.
Error display
• The washer will not spin.
• Vibrating and too noisy.
Error display
Error display
• The washer will stop
during spinning .
• Spinning is insufficient.
Error display
PROBLEM
CHECK POINT