8
Before You Call for Service
Problem Solution Guide
Problem
May be caused by
What to do
Nothing works. Appliance does
not cool, control panel display is
off and light does not work.
Appliance not connected to
electrical power.
Make sure appliance is plugged in.
Electricity to power outlet is off.
Turn power on at the circuit breaker panel or fuse box.
Check for tripped circuit breaker or blown fuse.
Appliance is turned off.
See
Turning the Power On and Off
on page 3.
Compressor reset delay.
The unit has a compressor reset delay circuit designed
to protect the compressor when it is warm. When the
compressor is warm, the reset delay prevents the unit
from restarting for 3 to 5 minutes. If the unit will not
start, disconnect the power cord for 5 minutes, then
reconnect.
Power outage.
Contact power company.
Light does not come on.
No power.
See
Nothing works
above.
Light is turned off.
See
Interior Lighting
on page 4.
Light malfunctioning.
Call for service to have it replaced. See
Getting Help
.
Unusual noises.
Bottles vibrating.
Adjust bottles and racks to minimize vibration.
Appliance not standing firmly on
floor.
Check appliance leveling according to
Installation
section. If problem persists, contact installer. Have
installer level appliance or modify installation.
Object(s) have fallen behind the
unit and are causing vibration.
Pull unit out and check for objects that have fallen
behind it.
Appliance runs constantly.
Room temperature too hot.
Make sure room temperature is not too hot. See
Operating Temperature Requirements
on page 7.
Adjust ventilation system if necessary.
Door has been left ajar or opened
too often.
Make sure door is firmly shut. Do not open the door
unless necessary.
Appliance mounted too close to
heat source.
Have a technician or installer modify the appliance
installation or the heat source.
A lot of bottles added to appliance. The appliance will run until it has had a chance to cool
all the bottles.
Temperature not cold enough.
Temperature not set properly.
See
Setting the Temperature
on page 3.
A lot of bottles added to appliance
or appliance just turned on.
Appliance will run until it has had a chance to cool all
the bottles.
Door opened too often or left open. Leave door closed to allow unit to cool inside.
Ambient room temperature too
high
The operating temperature for this appliance is 60°F
(16°C) to 90°F (32°C).
Poor air flow around wine cellar.
Check to make sure that adequate room for air flow
has been provided on the sides, top and back. See
Installation
section on page 7.
Vents dirty or blocked.
Clean vents on front and back of appliance.
See
Appliance runs constantly
,
above.
Condensation on outside
surfaces of glass door.
High humidity climate.
During periods of high humidity, some condensation
may appear on outside surfaces of glass door. It will
disappear when humidity levels drop. It is advisable to
install the appliance with sufficient ventilation in a dry
and/or an air-conditioned place.
Door will not open.
Door locked.
See page 4.
