Troubleshooting
English
69
If you experience an issue with your range, review the tables in this section to resolve it. If you
cannot find a solution, call Dacor Customer Assurance (800-793-0093) for assistance.
Gas Safety
Problem
Possible cause
Action
You smell gas
Burner is ON, but burner is not lit.
Turn the burner knob to OFF.
Gas leak.
•
Evacuate the building.
•
From a neighbor's home (your phone may cause a spark
that ignites the gas), immediately call the gas supplier,
and follow their directions. (If you cannot reach your gas
supplier, call the fire department.)
Surface Burner
Problem
Possible causes
Action
No burners light
Cooktop is unplugged.
Ensure power cord is plugged into a live, grounded outlet.
Blown fuse/tripped circuit breaker. Replace fuse/reset circuit breaker.
Gas supply not on or improperly
connected.
See the Installation Instructions.
Burner does not
light
Control knob not set properly.
Push in knob and turn to Lite position.
Burner caps not in place or burner
base misaligned.
•
Clean the electrodes.
•
Put burner cap on burner head.
•
Align burner base.
Burner clicks
during operation
Control knob left in Lite position.
After burner ignites, turn knob to desired setting; if burner still
clicks, contact service technician.
Burner not burning
evenly
Burner improperly assembled.
See Pg.
61
.
Dirty burners.
Clean the burner components, see Pg.
5
9.
Very large or yellow
burner flames
Wrong burner orifice installed.
Check orifice size; contact installer if you have wrong orifice
(LP gas, natural gas or vice versa).
Control Display
Problem
Possible cause
Solution
Display goes blank
Bad fuse/tripped circuit breaker.
Replace fuse/reset circuit breaker.
Control panel not
responding
Moisture/residue on panel; Control
Lock enabled.
Remove moisture/residue, retry; disable Control Lock.