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Warranty and Service
Warranty and Service
If your Dacor product fails to function within one year of the original date of purchase
due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to
replace the defective part.
All delivery, installation, labor costs, and other service fees are the responsibility of the
purchaser.
What is Not Covered
• Slight color variations may be noticed because of differences in painted parts, kitchen
lighting, product placement, and other factors; this warranty does not apply to color
variation.
• Service calls to educate the customer on proper use and care of the product.
• Service fees for travel to islands and remote areas, which include but are not limited to,
ferries, toll roads, or other travel expenses.
• Consequential or incidental damage, including but not limited to: food or medicine loss,
time away from work, or restaurant meals.
• Failure of the product when used for commercial, business, rental, or any application
other than for residential consumer use.
• Failure of the product caused by improper product installation.
• Replacement of house fuses, fuse boxes, or resetting of circuit breakers.
• Damage to the product caused by accident, fire, flood, power interruption, power
surges, or acts of God.
• Liability or responsibility for damage to surrounding property including cabinetry,
floors, ceilings and other structures or objects around the product.
• Breakage, discoloration or damage to glass, metal surfaces, plastic components, trim,
paint, or other cosmetic finish caused by improper usage, care, abuse, or neglect.
Out-of-Warranty
Should you experience a service issue beyond the standard warranty period, please
contact us.
Dacor reviews each issue and customer concern to provide the best possible solution
based on the circumstances.
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